Hood Latch Problems of Ford Explorer

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, the a-pillar trims on the front passenger’s side and the front driver's side became loosened. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on a separate occasion, while driving at 70 mph, the hood unexpectedly opened. The contact stated that the hood was slightly ajar. The message "hood ajar" was displayed. The contact pulled over to the shoulder of the roadway and pushed the hood down. The contact continued driving. Most recently, while driving 70 mph, the failure reoccurred with the message "hood ajar" displayed. The contact pulled over to the side of the shoulder and pushed down and closed the hood. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

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The contact owns a 2022 Ford Explorer. The contact stated that while driving 35 mph, the hood suddenly opened and struck the windshield, causing the windshield to crack. The contact stated that the month prior to the failure, the hood had been opened for a routine oil change. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to a body shop. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 45,000.

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The contact's son owns a 2021 Ford Explorer. The contact stated that while driving at 5 mph down a hill and making a left turn, the hood was unintentionally released, swung open, and hit the front windshield causing it to shatter. There was an abnormal snapping or popping sound detected. The driver pulled over immediately since their view was obstructed. No warning lights were illuminated before the failure however after the hood shattered the windshield the "hood open sensor" light was displayed. The driver's pregnant fiancé was occupying the front passenger's side seat and sustained injuries and pain to her left side. There was glass in her lap, and medical attention was provided. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred to the NHTSA hotline. The approximate failure mileage was 55,401.

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The contact owns a 2022 Ford Explorer. The contact stated that while his wife was driving at approximately 50 mph, the hood came ajar and shattered the front windshield. The driver heard two abnormal beeps before the failure. There was glass on the interior of the vehicle. There were no reported injuries. The driver was able to continue driving. There were no warning lights illuminated. The contact noticed that the safety latch was missing. The vehicle was taken to the local dealer, who informed the contact that the latch had to be pulled twice to unlock. The vehicle was not diagnosed or repaired. The dealer referred him to the body shop. The manufacturer was contacted and declined a claim for the repair. The failure mileage was approximately 18,000.

The contact rented a 2024 Ford Explorer. The contact stated that while driving at approximately 15-20 mph, the hood became ajar, raised up, and struck the windshield. The windshield shattered and sprayed shards of glass onto the occupants inside the vehicle. There were no reported injuries. The police was called to the scene and filed a police report. The vehicle was towed to the rental facility. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

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The contact owns a 2002 Ford Explorer. The contact stated that while driving 55 mph, the hood latch independently released, causing the hood to strike the windshield. The contact was able to get to the side of the roadway and closed the hood. The contact had not taken the vehicle to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 137,000.

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The contact owns a 2000 Ford Explorer. The contact stated while driving 40 mph, she noticed that the hood was shuddering. The contact veered to the side of the road and manually pushed the hood down several times however, the hood failed to close completely and would not latch securely. There were no warning lights illuminated. The contact continued to drive at a slower speed. The vehicle was taken to the dealer where it was being diagnosed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 99v164000 (latches/locks/linkages). The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 87,000.

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Tl the contact owns a 1999 Ford Explorer. While driving 75 mph, the hood opened and cracked the front windshield. The contact pulled the vehicle over and tied the hood down. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The contact also stated that, while driving, the speed control would engage or not engage without warning. The dealer and manufacturer were not notified of the failures. The failure mileage was 100,000.

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Lifted hood, engaged hydraulic air lift feature to hold hood up. Hood suddenly and without warning fell, striking my left upper arm, causing severe bruising and pain. No action taken yet to remedy situation other than I will not open hood unless I have a stick or some sort of device to hold hood open.

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While driving the vehicle, the hood released. Fortunately, the safety latch prevented the hood from completely releasing. This has occurred several times since. 2003 Ford Explorer.

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2001 Ford Explorer hood flew open and broke the hinges. This failure resulted in damage to the hood and hinges, wiper blades and cowl area (ohio traffic crash report).

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Consumer went to get an oil change and hood would not open. Vehicle needs a new latch for the hood. Consumer has made contact with the dealer.

Consumer stated that when checking under the hood the hood latch snapped and it could have caused injuries to the consumer. Dealer will be notified. Ts.

Accelerator pedal was stuck when applied to pass on an incline. Dealer notified. Ts dealership removed throttle cable and found frayed fragments inside cable covering. There was a recall regarding this condition however, vehicle's VIN was not included. Had multiple problems with hood latch. Cruise control engaged on its own.

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Failure of secondary hood latch while driving at highway speed of 50-55 mph, caused hood to open, and almost caused a vehicle crash. Dealer was notified, and informed consumer that was not cover under a recall. Please feel free to provide any further details on this matter.

Hood slammed shut unexpectedly during servicing. Hood supports are now very weak and cannot support the weight of the hood.

Consumer was never notified of hood latch recall 99v-164. Nlm.

After seeing information about recalls, inspected the tires and found out that left rear tire had three cuts on it. Consumer was concerned. Firestone, wilderness, p235/75 r15, dot vd. Cruise control malfunctioned. Hood latch was loose. Windshield wiper malfunctioned.

Have received two mfr's recalls and unable to get honor; 99 v 164 000/secondary hood latch & 99 v 062 001/ cruise /speed control cable. Dealer stating parts are not available. Please provide any further details:.

Received a manufacturer's recall notice# 99s-18 for hood latch secondary; called for a appointment / reported for appointment, waited two hours, and was informed that no parts were available, and they would contact them when parts were made available; no words were received at this time. Asking NHTSA to look into this matter or provide additional information.

Consumer brought vehicle in for recall repairs (99v164) for a whole day which was not done due to scheduling differences.

Consumer contacted dealer in reference to recalls 99v164000 , hood latch; and 99v06200, speed control cable. Dealer stated parts were not available, refused to correct recall.

Consumer is having difficulty receiving recall repairs (99s09 99v-062) not completed due to lack of parts, (99s18 99v-164) due to scheduling problems with the dealership. Mjs.

While driving at 45 mph the hood flew up, obstructing the view of the driver. A recall was issued on later model/ year. However, this vehicle was not included. The dealer and manufacturer have been notified.

Hood latch failed, causing hood to pop off.

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The hood flew up while driving.

While driving the hood detached from the latch, causing the hood to fly up.

Consumer not able to have recalls performed, due to scheduling problems. Yh (99v-062) and (99v-164).

Dealer refused recall repair (99v-164) / (99v-062).

Received recall letter 99v164000, concerning hood latch. Contacted dealer no parts were available to correct the problem. . Et.

Consumer hasn't been able to schedule appointment for recall 99v164.

The hood latch on the vehicle is too weak resulting in the hood opening while driving causing damage to the vehicle, the 1998 Explorer has been recalled for the defective hood latch, however the 1997 model is not included.