general problems of the 2002 Ford Explorer Sport

The contact owns a 2002 Ford Explorer Sport. The contact stated that the rear window hinge was broken. The contact stated that the failure occurred a total of three times prior to the most recent failure. The vehicle was taken to a dealer who diagnosed that the window hinge needed to be replaced. The manufacturer was contacted who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 40,000 and the current mileage was 82,000.