Rear Window Defogger problems of the 2013 Ford F-150

Tl the contact owns a 2013 Ford F-150. The contact stated that the rear driver's side window defogger was inoperable a year ago. The defogger began working again this year and shattered the rear window. The contact called holiday Ford at 877-478-5316 (located at 390 n rolling meadows dr, fond du lac, WI 54937) and was informed that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 86,000.

Tl the contact owns a 2013 Ford F-150. While driving at unknown speeds, the contact heard an abnormal banging noise and the rear windshield shattered without impact. There were no warning indicators illuminated. The contact called the local dealer (jenkins Ford, 8 billingsley dr, buckhannon, wv 26201, (800) 400-7770) and was informed to schedule a diagnostic appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 100,000.

~tl the contact owns a 2013 Ford F-150. After parking the vehicle at a fuel station, the contact heard an abnormal popping sound. Upon inspection, the contact stated that the rear window shattered. The dealer was contacted and confirmed that the window shattered due to the rear defroster independently activating. The manufacturer was informed of the failure by the dealer due to TSB # 10053423. The failure mileage was approximately 75,000.

The contact owns a 2013 Ford F-150. When the rear defroster was activated, the rear window shattered on the rear driver's side without warning. The manufacturer was notified of the failure and recommended that the vehicle be taken to a dealer to replace the rear window. The approximate failure mileage was 71,950.

The contact owns a 2013 Ford F-150. While the temperature outside was 50 degrees, the contact activated the rear window defroster for approximately five minutes. The contact heard a banging sound and the rear driver's side window shattered. The vehicle was taken to the dealer where it was diagnosed that it probably had a chip in the window, which caused the damage with the temperature change. The failure was under review. The manufacturer was not notified of the failure. The failure occurred while driving 20 mph. The approximate failure mileage was 37,430.

The contact owns a 2013 Ford F-150. While driving 3 mph, the rear window shattered without warning while the defroster was activated. The vehicle was taken to a dealer for replacement of the window, but was not diagnosed. The manufacturer was not made aware of the issue. The failure mileage was 60,000.

The contact owns a 2013 Ford F-150. While the vehicle was warming up in the morning, the rear heated sliding window exploded and shattered. The vehicle was taken to the manufacturer where it was diagnosed that the heating element failed and the window needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 59,000.