general problems of the 2014 Ford F-150 - part 1

While accelerating to pass another vehicle, on numerous occasions, and at speeds of 45-65 mph, transmission suddenly downshifts to first gear, and engine over revs, followed by a very loud slam in the drivetrain. This has happened about twenty times, once with my wife along. There is a recall on 2014, F-150’s, but my VIN was not included. The dealership is refusing to investigate because they haven’t been able to reproduce this intermittent problem. I, essentially, have been told to pick up the vehicle that I’m afraid to drive. Must I wait until I have an accident because the rear wheels lock up?.

Suddenly lost power steering dash lights for traction control and power steering assist it takes a lot of strength to steer it no prior warning and I recently had spinal surgery.

My 2014 Ford F-150 was previously included in Ford safety recall 24s37 regarding unintended transmission downshifts caused by an intermittent output shaft speed (oss) sensor issue. The vehicle was inspected by a Ford mobile technician on January 20, 2026. No qualifying codes were found at that time, and the recall was closed under my VIN. The recall involved the risk of an unintended downshift into first gear that could result in loss of vehicle control. On August 20, 2026, while my husband was driving approximately 40-50 mph, the truck suddenly downshifted and rapidly lost speed. The vehicle would not accelerate beyond approximately 10-15 mph and had to be moved into a parking lot to avoid remaining in traffic. After parking, the truck would no longer move under its own power. The wrench warning light illuminated and the vehicle became undrivable. The symptoms experienced appear substantially similar to those described in recall 24s37. The dealership has indicated that the current failure may involve the transmission lead frame and speed sensor system, but I am concerned that this event may be related to the same transmission downshift condition addressed by the recall. I am requesting that NHTSA document and review this incident.

Vehicle information: year: 2014 make: Ford model: F-150 component: power train (transmission / powertrain control module) dealership involved:midway motors Ford, 2075 e kansas Ave, mcpherson, KS 67460 complaint description:I am filing a formal safety complaint against Ford motor company and midway motors Ford in mcpherson, KS, for failing to provide a free remedy under active federal safety recall 24s37 (NHTSA campaign 24v444). My 2014 Ford F-150 was brought to the dealership to complete safety recall 24s37, which addresses severe, sudden transmission downshifts. The dealership performed a software update to the powertrain control module (pcm). Immediately following this update, the truck's drivability severely deteriorated, and the transmission began violently slamming into 3rd gear, locking itself into a dangerous transmission fault "limp mode. " the diagnostic scans post-update indicate a failure of the molded lead frame/speed sensor. According to Ford's official technical service bulletin for recall 24s37, physical replacement of the molded lead frame is an explicitly authorized remedy when diagnostic codes appear following the software flash. However, both the local servicing dealership (midway motors Ford) and Ford corporate customer service are actively refusing to perform this physical safety repair free of charge. They are wrongfully claiming that because my vehicle has over 200,000 miles, it is disqualified from financial assistance. They are confusing a federal, non-expiring safety recall with an older, expired warranty extension program (19n01). By refusing to replace the defective lead frame that their own software update triggered into an active failure state, the manufacturer and dealer are leaving my vehicle in an unsafe, undrivable condition and violating federal recall mandates. I request that NHTSA intervene to compel Ford to complete the mandatory safety recall remedy at zero cost to me.

Exited side street onto main 4 lane main road with a median. Upon pulling out wrench light appeared causing all power to engine to cease, oncoming traffic almost hit me. Upon limping into median I shut vehicle off and turned back on. Wrench light was gone, check engine light was there. Code p2112, p2004, p2009.

I am the owner of a 2014 Ford F-150 that is experiencing sudden, unexpected downshifts into a lower gear while driving at highway speed. This has happened on multiple occasions and has nearly caused accidents, including loss of vehicle control momentarily. This defect matches the description of Ford safety recall 26s45 (loss of signal between the transmission output shaft speed sensor and the powertrain control module, causing unexpected downshift into first gear). Despite this, my vehicle was not included when I checked recall status, even though I have an open Ford claim number: cxh-08412521-f6l5j4. I am filing this complaint to ensure this incident is on record given the ongoing safety risk, and to request that NHTSA confirm whether my VIN should be captured under recall 26s45 or a related campaign (24s37/24v444). Description: transmission suddenly and dramatically downshifts at highway speed without warning, causing loss of vehicle control and near-accidents.

On July 2, 2026, the vehicle was brought to an authorized dealer for a scheduled appointment to resolve active safety recall 26s45 / NHTSA campaign 26v378 (6r80 transmission sudden downshift defect). The dealership refused to perform the recall software update, claiming it was not needed for the vehicle. On July 12, 2026, while traveling at highway speeds on a public highway, the transmission suffered the exact un-commanded sudden downshift described in the recall. The violent mechanical force instantly snapped the rear driveshaft in half and severed the undercarriage air conditioning lines, creating a sudden, life-threatening loss of control and wheel speed reduction on a live highway. The vehicle is now permanently disabled due to the dealer's refusal to fulfill a federal safety mandate.

In 2025 I took my truck in for a recall reference 24s37 which was a software update to prevent intermittent failure of my output shaft sensor in my transmission. My sensor is now failed and Ford is claiming that there is no remedy for coverage as I already did the software update but my truck is still experiencing problems.

The transmission system failed, consistent with an active federal safety recall issued for this vehicle. The primary symptom was a complete failure to start. The vehicle is currently at helfman, where it was towed for recall repair. It is available for inspection upon request at that location. A vehicle that fails to start due to a transmission defect under active recall creates a safety hazard in that the owner may be stranded — including in unsafe locations or conditions — without warning. The vehicle became completely inoperable with no ability to move it under its own power, requiring emergency towing. Additionally, a transmission defect can create unpredictable vehicle behavior risk if the failure had occurred while the vehicle was in motion rather than at rest. The vehicle was towed to an authorized Ford dealership, which received the vehicle for recall-related repair and initially indicated it was awaiting parts — implying the recall defect and the vehicle's no-start condition were acknowledged. The dealership subsequently refused to complete the repair without providing a clear written explanation. Unknown whether a formal written diagnosis was issued.

My 2014 Ford f150 truck went into “limp mode” last week. A wrench showed up on my dashboard, my speedometer didn’t function, and it sounded like the transmission was “winding up” if I tried to accelerate. After hitting “ok” to remove the wrench and restarting the truck a couple of times, my check engine light illuminated. I was driving at about 40 mph when this occurred and it was a scary moment. Luckily I was able to keep my truck under control and drove very slowly back home considering I was less than 4 miles from my home. The truck went into a Ford dealership in 2024 for the “transmission recall” in which the only thing I noticed different was that I couldn’t see the digital shifting of the transmission on the screen anymore and they “killed” my battery. I still had issues every so often with power loss or the transmission shifting down abruptly, but it wouldn’t throw a code. Last week it threw a code. P0720 to be exact, the reason for the transmission recall in the first place. There was no fix done with the recall and it made it so that I had to watch my rpm’s to track my transmission shifting. This is extremely concerning especially since I was having the issues prior to a computer reprogram and it wasn’t addressed. I have also seen that there’s yet another Ford transmission recall that could affect my truck considering it was assembled in June 2014 and fits the transmission 6r80 that needs fixed. Could someone please help? thank you.

Complaint description: unintended transmission downshift vehicle: 2014 Ford F-150 issue: intermittent transmission malfunction / severe unintended downshifting detailed symptoms: sudden downshifting: while traveling at cruising speeds (typically in 4th or 5th gear), the vehicle occasionally performs an uncommanded downshift directly into 1st gear without driver input. Start-up stalling: the vehicle intermittently becomes "stuck" in 1st gear upon acceleration from a stop, refusing to upshift into higher gears. Lack of warning: these events occur with zero warning signs. No "check engine" light, "wrench" icon, or transmission temperature warnings appear on the dashboard before, during, or after the incident. Recall history: the vehicle previously received the official Ford recall repair for the lead frame/output speed sensor issue, yet the life-threatening symptoms have persisted or returned. Diagnostic history: the vehicle has been inspected by an authorized Ford dealership on two separate occasions. The technicians reported that they were "unable to duplicate the failure" and found no stored error codes, leaving the safety defect unresolved. Safety concern: I am filing this complaint because the sudden shift to 1st gear at high speeds causes a violent deceleration (similar to slamming on the brakes), which risks a loss of vehicle control or a high-speed rear-end collision. I have raised this issue to Ford customer relation department as well. Case# cxh07719550, date: 04/20/2026.

It was Tuesday 04/14 I had just left a store. Drove to the corner stop sign and applied the breaks which have always been just fine, easy to stop and slow. Until thst day I eased on the breaks and all of a sudden the peddle went to the floor. I came home and called my mechanic shop. They told me to bring it in. When I did they told me the master cylinder had gone out and was leaking all into the booster. They felt it was unsafe for me to drive it. They gave me a loaner vehicle. Upon returning to my home that's when I saw all the break fluid running down my driveway where I had parked when I got home from the store the day prior. Which I hadn't noticed before. So, now I'm without my vehicle because I simply can't afford a $900 repair bill. I've looked it up and on your website it shows in 2025 there was a recall on the 2014 Ford F-150 that named the master cylinder as a problem. It also stated that on google. Please help.

Back up camera intermittently does not work. When it does work it intermittently flips the photo. Objects that are on the right side appear on the left side.

I was driving the vehicle this morning; the temperature was about 16 degrees freiheit outside and the truck had been sitting out all night. I had the heater on and the rear defroster on. I drove the truck for about 2 minutes on a 25 mph residential street and heard a loud bang. I continued to drive the truck and noticed the driver side pane of the rear sliding glass window had shattered. I did some research online and found several reports from individuals with f-series trucks that have reported similar incidents.

I need to open a safety case. My 2014 Ford F-150 had recall 24s37 performed. Immediately after the recall, the steering locked, the truck stopped itself while still in drive, and a blue oil pressure warning light appeared. The vehicle is unsafe and cannot be driven out of my driveway. The dealership is refusing responsibility and wants to charge diagnostics. I need this inspected and towed under recall responsibility. ”.

Transmission & brakes . . . Acting up.

Our truck also has a blank or distorted screen when using the rear backup camera. It happens quite often.

After receiving a call from mullinax Ford in mobile, al regarding a recall for our 2014 Ford F-150 raptor (recall related to unexpected downshifting), I brought the vehicle to my workplace on [xxx], where a technician performed the software update (flash) on-site. Before the update, the vehicle was functioning without issue. That same evening while driving home, I experienced extremely hard downshifting, initially in lower gears, and worsening over time. The truck now violently downshifts, primarily into 4th gear, and sounds as if the transmission is slipping. I drove the truck again the next morning and the symptoms persisted. I contacted zachary, the original representative at the dealership, who said it may be part of the “relearning” process. My husband drove it a week later after returning from a business trip and he confirmed the issue. It has progressively worsened to the point of being undrivable. We returned the truck to mullinax Ford for evaluation on 7/29/25, and they claimed the failure was unrelated to the update and that the transmission needed to be replaced, at our expense. The truck unpredictably drops gears at high speeds, creating a sudden jerk that could lead to loss of control. This poses a serious safety risk to both the driver and others on the road. The dealership performed the recall software update and later diagnosed the truck with transmission failure, but is denying responsibility. No other third-party inspections have been done at this time. There were no warning lights or issues prior to the update. The issue started immediately after the recall software was flashed and worsened over the next 24–48 hours. The vehicle is currently at the dealership and available for inspection. We believe the issue stems directly from the pcm/tcm update applied under recall conditions. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This 2014 pickup was started at about 8:00 am and the manager went inside the building for a few minutes, (less than 5). A vender that was delivered petroleum product saw that the truck was smoking and on fire in the cab and he told the technicians in the shop who ran out with fire extinguishers to put the fire out. The doors had locked automatically with the keys inside the vehicle. A spare set of keys were acquired shortly and the vehicle was opened with the key. The vehicle was turned off and the hood was popped. A fire extinguisher was deployed while another technician disconnected the battery which then extinguished the fire. The heater motor had melted out of the dash and the dash had started on fire. The dealer was notified and we were told to call Ford and report to our insurance. We are self insured so there is no one to report to. There were no symptoms, problems leading up to this thermal event. The vehicle has 78,000 miles on it and is in great mechanical shape. I have reported it to Ford motor company and they gave me a case number [xxx] pictures information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On [xxx], about 20 minutes into my 30-minute commute, while driving at highway speed, my trucks transmission suddenly downshifted dramatically, jerking and throwing me forward in my seat and causing the truck to slow down so abruptly that I was almost rear ended, putting drivers around and behind me at risk of high-speed collisions. Less than 5 minutes later it happened a second time. This is the exact same abrupt transmission downshift issue that happened to me in this vehicle a few times before in early 2024. I received a safety recall notice on this known issue about a week after the first incident in 2024. I took my vehicle into the autonation Ford dealer in littleton, colorado immediately after I received that notice and they supposedly 'fixed' the issue under the recall 24s37. Obviously, the issue has not been resolved. I am asking for a deeper look into the safety issue as I am sure I am not the only one this is happening to. I am also concerned that there were no warning lamps or messages that would indicate a problem that needed to be addressed! the truck is currently back at the autonation Ford dealer in littleton and is available for inspection. They are telling me there is no current recall for this issue. How can that be true if it’s the exact same problem and their safety recall ‘repair’ didn’t work? I believe the repair was just a software patch, but I can’t be sure. Can you please help me find out what the recall (24s37) was supposed to fix and why it didn’t fix the problem? their suggestion now is to replace the valve body with a cost of $2,554. 63 (in addition to a $219. 95 diagnostic fee). My concern is that even this expensive repair might not actually solve the problem, and I am truly afraid to drive this vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I received a recall (safety recall notice 24s37 . Nhtsa recall 24v444 ) notice in the mail. I scheduled with the dealership to have the recall taken care of. When the recall issue was "fixed", I picked up my 2014 Ford f150 stx 3. 7l truck and immediately noticed it was running vwry rough and the transmission felt like it was slipping. The truck ran great before going in for the recall issue and had even been fully serviced and tuned up two weeks prior. I called the Ford dealership and explained to them. The truck then would not start but it did continue to crank over. I plugged my computer to it and no codes. I called the dealership back and was told to have it towed (at my expense) back to the dealership so they could fix it and if the issue was under due to the recall service, which it was, I would be reimbursed the money for the tow and the money they charged for a diagnostics. They also found nothing wrong and couldn't start the truck. They recommended I allow them to perform work to it claiming the spark plugs showed that the engine was flooded but could tell they were new and correctly gapped. After another $700 (for 6 spark plugs to be replaced) it did not fix the issue and they're not sure what to do. I've called the dealership, spoke with the service manager bill and the gm bob. They claim there is nothing they can do. I have called Ford motor customer service twice with no help to fixing the problem. I too my perfectly running truck in for a safety recall and received a broken truck back. After over $1,200 out of pocket, I still have no truck and no answers and am stuck at the mercy of the dealership.

Took vehicle to dealer for safety recall in reference to the transmission issue of downshifting to a lower gear while driving at highway speeds. Dealer did a software reprogram and indicated that would revolve the issue. Within six months I had encountered the same issue. I notified Ford corporate and they instructed me to take it in to diagnose the issue, to which I did. They notified me that the lead frame was defective and would need to be replaced. They indicated that I would be charged close to $1700. 00 for the service. Contacted Ford corporate and they claimed that it was not part of the recall. My problem with this that the software reprograms did not resolve the recall issue. It is known that the lead frame had manufacturing faults.

My radiator cracked and was replaced by firestone in nashville, TN. Firestone address 7644 hwy 70 s nashville, TN 37221 immediately after a loud screeching sound began. Which intermittently turns into a metal on metal and chirping sound with mild vibration. Subsequently I left the vehicle with firestone for 1 additional week after the repairs were completed, including a 5 point inspection which did not illustrate any additional problems or recommended repairs. They said they were unable to diagnose the issue without the store managers opinion who seemed to be on an indefinite leave of absence and no specific estimated time frame. Several months later I went back into the same location to talk about my concerns with a manger on 1/16/2025. The manager personally setup an appointment for 1/18/2025. 15 minutes before they closed for the day I called. They said they didn't have time to it and that they will not be able to tomorrow either. I cannot comprehend how a licensed shop can operate this way. They're not prioritizing revisiting their previous repairs which have caused an extreme burden on my ability to care for multiple kids with severe disabilities. I have been extremely flexible with them and cannot help but feel they're trying to avoid service to hide past mistakes they do not want to address.

The back-up camera is not working properly. The image is flipped when the camera comes on.

Ford recall 24s37, software update for the powertrain control module. The dealer was unable to complete the recall notice update due to another problem causing the dealer to be unable to plug into the data link connector as it did not have power to it. . The dealer states that issue will be needed to be completed prior to their ability to finish the recall remedy. I do not believe I should have to incur the cost of that repair as I was told by the dealer. I called Ford customer service prior to this email also to no solution. In a nutshell, if I don't pay for a repair then the risk of a crash with my vehicle still exists. I ask that your department instruct Ford to authorized both repairs.

The main control/lead frame failed and yes, I took my 2014 f150 to mac haik Ford dealership in pasadena, TX to inspect the vehicle after the recall had been done on 8/30/2024. The service guy came to my house and reprogrammed the powertrain control module. The safety issue was unexpected or harsh downshifting and sometimes it wouldn't start. The problem was confirmed by the Ford dealership, which cost us over $1700 to fix, we thought it had something to do with the recall. 2011-2012 f150 had problems with the main control/lead frame and they were recalled, so I don't understand why there is a safety issue with the same part in 2014. It was inspected by the Ford dealership and fixed. Before we took our truck in to find out what was wrong an engine light came on and then after that a wrench light came on. This happened while we were driving and after the lights came on the transmission downshifted. So we went home and called Ford and took the truck in on 9/24/2024.

I was instructed to take my truck in for a recall of a sudden downshift issue with the transmissions molded leaf frame. I had told the Ford representative that I was experiencing similar symptoms with my vehicle. And some symptoms that were even of even greater risks to me where when coming to a complete stop my vehicle would fail to gain proper speed facing oncoming traffic!! also I had told the representative that due to those issues I also had the computer re-programmed previously to try to resolve the issue before becoming aware of the recall. . . I also had purchased an engine and transmission harness from a Ford dealer prior to the recall as well, all for which I have not been re-compensated for. . After becoming aware of the recall did I understand that the issue lied in the transmissions molded leaf frame which has not been repaired. . . No actions were taken to remedy my vehicle and I was upset and unsatisfied with the entire process!.

Backup camera is intermittent. Sometimes it works then goes to a blue screen while backing which could result in injury or death of children behind vehicle. It is available for inspection. I haven't taken it to a dealer. There is a message when it goes to the blue screen. This has been an ongoing problem for the last 2-3 years or so. I entered the current date as this has been ongoing.

On July of 2024 I received a safety recall notice 24s37/NHTSA recall 24v444. I had no issues but I went to have my vehicle verified for recall and duval Ford said I did. After I had the recall repair was done my truck began acting erratic so I took it back to duval Ford three times before my truck became undrivable. On 1/10/2025 duval Ford could not dispute my claim. They repaired my transmission and every time I drive my truck I feel that I may have the same issues as stated in the recall letter. The didn't want to give me a warranty I only got a 12 month or 12 k miles warranty. I feel that they did not see the seriousness of the situation and I want other to know the impact that this could have on their lives. Thank you for being there for the consumer.

Had Ford recall 24s37 update installed on my f150 and now I have noticed my speedometer is showing 70mph when I am actually going 60mph. Dealership said that there was nothing they could do. Contacted Ford motor company and they also said there was nothing they could do. Truck was fine until update was installed. I think it is not very safe not knowing your actual speed.

Upon purchase of my vehicle, I occasionally would notice an unusual gear downshift. Then, upon receiving a Ford recall 24s37 and NHTSA recall 24v444000, regarding the update to the powertrain control module, I now continue to have a check engine light come on each month with the same error code. I've returned each month since the recall to Ford dealers to have the check engine light looked into further since the update, but each month the check engine light continues to return. Downshift to lower gears continues occasionally. 2 different dealers have seen the codes in the history of the vehicles computer when put through the Ford diagnostics. Invoices provided upon request, if needed.

Was driving to work in busy traffic about 55 mph when transmission started acting up like it was slipping in & out of gear. Felt like I lost control of the raptor f150 so I slammed on the brakes. People were honking at me and driving erratic to avoid me and to go around me after I came to a stop. Eventually everything seemed like it was working fine again after I turned the motor on & off and shifted thru the gears a few times. The same thing happened again on the way home from work. I took it to the Ford dealer in temecula CA. They said it would cost me about $15,000 to fix the transmission. I paid about $80,000 for it in 2014 but they only offered $25,000 for trade in value. So I traded it in on a newer raptor for $97,000. But when I got home I realized they gave me a 6 cylinder so I took it back, they charged me another $188,000 to drive home in a 2024 f250 shelby the day before yesterday. They never told me my original 2014 f150 raptor was under a recall and could have been fixed for free. I loved my original 2014 f150 but now I’m in an expensive truck with $3600 payments probably for the rest of my life. Did I get ripped off when they should have just fixed my truck for free under the recall? thank you. Robert from temecula.

Vehicle downshifted on it's own nearly causing an accident and high engine rev.

I was driving down the highway and the vehicle was in 6th gear and it dropped down to 3rd gear and it did this twice in the same day in a few days later it did it again this is very dangerous I just bought this truck in the beginning of March 2024 and they're saying there's no recalls on it.

My truck erratically shifted gears while driving. Causing erratic shifts in speed and my electrical system went down so I couldn't tell how fast I was going.