Front Seat Heater/cooler problems of the 2015 Ford F-150

The contact owns a 2015 Ford F-150. The contact stated that the front passenger's side and seat heater and cooler were inoperable. The contact stated that upon inspecting underneath the passenger's side seat, the contact noticed that the module wiring was burned and melted. The vehicle was taken to the dealer, where it was determined that the wiring and a connector underneath the front passenger's side seat had melted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.

Cpsc: 2015 Ford f150 supercew lariat: consumer stated after a long trip with the passenger seat set to max cooling, the child's hand became hot while trying to retrieve the book from the passenger seat. The seat was also on a high temperature of 132f for several hours.

When you turn on the seat cooler, the bottom will cool while the back will get excessively hot; if left on long enough it could cause burns on someone, especially the elderly or those with thin skin. There is currently no recall or info from Ford on the issue.

The truck has malfunctioning climate controlled-massaging seats. The climate control does not work on the seats at all. My dealership looked it over today and confirmed that it was not working but then after two service reps could not find the problem they decided that since the truck has the massaging feature that the climate control must be disabled and will not work! I accepted this answer for a while and then decided that this is surely not the case or why else would the sales sheets say "climate controlled massaging seats"; not "climate controlled or massaging seats"? well I called the Ford support phone number and after much deliberation the representative told me that I should go to another dealership! I have since learned that this is a common issue to some degree on many year/model of Ford trucks. Considering that I just traded a 2014 Ford raptor for this truck and the climate controlled seats worked (although not considerably well) on it, I am very disappointed. The dealership that I purchased the truck from did not acknowledge this as being a problem but just a simple internet search yields thousands of complaints! the problem is so severe that when seat cooling is selected, after 10 minutes, the front seats reach even hotter temperatures rather than cooler. Ford seems to be unwilling to take care of this problem but continues to advertise the feature and selling their trucks as if nothing is wrong! something needs to be done about this issue.