Steering Failed problems of the 2017 Ford F-150

Tl-the contact owns a 2017 Ford F-150. While driving at various speeds the steering wheel failed to turn left or right and became inoperable. There were no warning lights illuminated, the steering assist message was displayed. The vehicle was towed to shetler-corley motors limited 623 n parkerson Ave, crowley, la 70526 (337) 783-4600 where diagnosed that the electric steering wheel rack needed to be replaced however was not repaired. The manufacturer was contacted who provided case number cas-24558242-22d9k7 and referred contact to NHTSA. The failure mileage was 43,000. Ap.

2017 F-150 raptor steering subsystem failure. The steering wheel was forcefully turning itself left and right erratically; up to 90 degree turns very quickly. Very dangerous. I was on high elevation logging roads when this occurred. Overcoming the erratic behavior felt was similar to steering a wheel without power steering. Making turns was near impossible. Failure lights that came * low battery features temporarily turned off * steering assist fault service required * terrain management system fault * lane keeping sys. Malfunction service required.

Just drove from louisiana to texas to come to work offshore. Along the way I get a message on dash. Steer assist fail,abs light,hill assist fail as well. Nothing feels strange so I keep driving to make it to work at 2 am. Stop for gas,start truck and have no power steering. No replies from any dealer around to help including dealer back home,I will either be forced to pay to have it fixed. Apparently Ford knows something but dealers arent saying a word.