general problems of the 2020 Ford F-150 - part 2

I. Vehicle purchase and maintenance history in September 2020, I purchased this 2020 Ford F-150 new. Ii. Chronology of defect and repair attempts around 33,000 miles, the vehicle began exhibiting severe excessive oil consumption, an audible engine noise, and visible blue/gray smoke puffs emitting from the exhaust system. The following timeline outlines my exhaustive efforts to have Ford remedy this under warranty: • March 14, 2025 (36,370 miles): first formally reported the noise and exhaust smoke to service advisor shelby ray. The dealership initiated an official Ford oil consumption test. I was instructed to drive 1,000-mile increments and return for unrecorded level checks. • may 21, 2025 (38,200 miles): second formal report. The dealership performed technical service bulletin (TSB) 192365 cp:6006, an established protocol recognizing inherent oil consumption flaws in this specific 5. 0l engine. • August 7, 2025 – September 11, 2025 (41,119 miles): third formal report. The vehicle was left at tony serra Ford for over a month (ro # 6034434) to perform engine repairs mandated by Ford tech lines. A loaner vehicle was provided. • December 9, 2025 (44,144 miles): fourth formal report. The defect was noted as unresolved and still present between oil changes. The engine was found to be 2 quarts low on oil upon arrival. A new tech line case was opened. • may 7, 2026 – present (48,086 miles): fifth formal report. The engine noise and exhaust smoke. Truck has been at dealer for 3 months with no resolution.

The contact owns a 2020 Ford F-150. The contact stated had received notification of manufacturer recall number: 24e12. The contact stated that the vehicle had not experienced any failure; however, the vehicle was taken to a dealer where the pcm module was updated as per the recall. The contact stated that 15 hours after the repair, the check engine warning light illuminated. The manufacturer was notified of the failure. The failure mileage was 126,000.

*engine failed - rattle was detected and after dealership took a look at the vehicle, it was determined that the engine needed replaced because the truck was consuming oil at a high rate and there was metal found in the manifold. I continued to drive a truck with low oil, a failure of engine/engine fire could have occurred (oil was changed 2 weeks prior to inspection). *confirmed by dealer *vehicle was inspected by dealership warnings, just a very subtle rattle at low speeds that was concerning. Engine ran fine otherwise. Rattle first appeared around $45k miles.

The contact owns a 2020 Ford F-150. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact heard an abnormal ticking sound coming from the engine. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 94,000.

Transmission random acceleration, harsh downshifting, and banging coming to a stop. 3 to 5 gears and during emergency stop. Downhill acceleration without throttle while braking, overtaking brake control.

I am writing to report a serious safety issue with my Ford F-150. On March 15th, 2025 while driving on state route 167 - 410 in heavy rain, my vehicle experienced an intermittent engine shutdown while in motion. Second time happened to my wife while leaving the neighborhood on March 18th, 2025. Specifically, the engine completely shut off while driving at 40 mph. This occurred despite the auto start-stop feature being manually disabled. Upon the engine shutdown, the driver information center (dic) displayed the message, "auto startstop shift to p, then restart engine. " the car did not lost power and I needed to do a full stop, shift to p, restart and switch back to d to continue driving. This malfunction occurred under hazardous conditions, specifically during heavy rain on a freeway. The sudden loss of engine power created a highly dangerous situation, placing myself and other drivers at significant risk. I am deeply concerned about the potential safety implications of this issue. The fact that the engine shut down while driving, even with the auto start-stop feature disabled, suggests a critical malfunction that requires immediate attention. Despite having an extended warranty and the serious nature of this safety concern, the service department from sunset charged me money for an unsuccessful diagnosis after two days, with service advisor unable to identify or replicate the problem.

The truck is stuttering when you go wide open throttle.

The contact owns a 2020 Ford F-150. The contact stated while driving 70 mph, the vehicle started to lose power. There were no warning lights illuminated. The contact depressed the accelerator pedal and was able to drive the vehicle at 15 mph. The contact then pulled off the ramp. Another person was able to help the contact move the vehicle to a nearby gas station. The contact then towed the vehicle to an independent mechanic who diagnosed the vehicle with catastrophic engine failure. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 183,000.

A ticking, rattling, or knocking noise from the engine the noise occurs when starting the engine after a long period of inactivity and when the engine is idling after warming up.

Cam phasers need to be replaced due to knocking sound. The problem was reproduced by an independent service center. Check engine light is displayed. This issue is under recall for Ford f 150 3. 5 however we own a 5. 0. The same issue is occurring in our vehicle.

Cam phasers sensors have failed three times and repaired each time. Caused the engine to stall and accelerate poorly. The third time they failed a part was defected the dealer claimed. All this work was covered under the powertrain warranty. My safety could have been at risk as my vehicle did sputter and wouldn’t accelerate at enough speed to keep up with traffic. Although I was not in an accident or hurt at this time. Yes, engine light has came on, on each occurrence. My powertrain warranty through Ford will expire shortly and I’m afraid I will be left with a large repair bill if this issue occurs again soon.

The contact owns a 2020 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine, followed by a rough idle. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related to the failure to Ford campaign number: 21b10. No further information was available. The failure mileage was approximately 100,800.

Dash screen went blank while driving engine has a sound like lifters rattling vehicle lost all electrical connectivity and then it finally came back on no other instances.

Driving at approximately 20 miles miles per hour going up a slight incline per engine shut-off. I applied the brakes placed the transmisson in neutral and turned the ignition key to start, the engine started. Had some hesitation at first, but the engine continued to run normal after.

Time line for the problem: 10/14/2024 oil change completed by joe myers Ford @69,392 miles [xxx] check engine light comes on; solid; not blinking;01/20/25 immediately took vehicle to joe myer, within one mile;01/20/25 requested service advisor, brandon p to check vehicle; was told it would be 5 days before anyone was available to look at the vehicle 01/20/25 immediately took vehicle to cliff auto repair, approx 3 miles. They checked the oil level and found no oil on the dip stick. They emptied the oil and found only 3 quarts was in the crankcase; approximately 5. 5 quarts low. They completed the oil change an topped off the oil per the technician, the oil was not burnt. Per comment on receipt "it appears oil was not filled to correct level on last oil change 01/22/25 took vehicle back to joe myers to be checked for excessive oil consumption 01/22/25 received estimate for repair service 01/23/25 picked up vehicle repairs completed: (1) oil change (2) reprogramming pcm (3) replaced dipstick; was told to return after 3000 miles to be checked again 03/20/25 brought vehicle to joe myers at 3000 miles; was told after inspection that entire engine replacement was necessary at a cost of $11,007. 10; service advisor, kevin ryan said joe myers was not responsible for the damage 04/10/25 I was referred to service manager, phillip martinez. He referred me to the Ford motor company to ask for good will. He gave me the number to call and said that was all he could do 04/11/25 mr. Martinez told me he would check with Ford good will himself on my behalf 04/16/25 Ford agree to pay $5000 total 05/01/25 I received the vehicle back from joe myers with the engine replaced; paid $5,369. 19. The vehicle has been "inspected" by joe myers at minimum 10 times since purchase. Why was the technical service bulletin from Ford (TSB)19-2365) completely ignored thru all 10 inspections? I also suspect that joe myers technicians did not fill it with oil. I should be reimbursed for either reason information redacted pursuant to the freedom of inform.

The contact owns a 2020 Ford F-150. The contact stated while driving at approximately 45 mph, the vehicle shuddered abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,800.

Back in Jan 2025 I noticed oil consumption from 2020 f150 with the 5. 0 engine. There is class action lawsuit against Ford currently for this problem they know they have. I informed my local dealer, that has always serviced my tuck on time over the years, that it was smoking. I have owned this truck since new in Sep 2020. It had roughly 33k miles on it when I first noticed it. The dealership started running consumption test on it under warranty at 36,370 miles. They changed the oil regular for the test and instructed me to drive it 1000 miles each time between changes. One change before they tried to fix it, it had consumed 5 quarts of oil. Ford says 1 quart per 10k miles is normal. They changed several motor parts when it was at 41,121 which took about a month. The problem got worse and I informed them and they again started testing it again and instructed me to drive it 1000 miles each time. They pushed the milage up and also ran it over on the warranty time frame and it has been at their location for over a month now, and Ford doesn't want to pay for a motor that only has 48,086 miles on it due to being out of warranty. They knew this problem existed and caused the warranty to laps and never fixed it. Now they are asking me to pay $11,598. 42 for a new motor they knew was bad 15k miles before warranty went out. I am going through steps to make someone aware of this issue I'm currently dealing with. This motor has this problem, and they knew it and never fixed it and intentionally ran my warranty out so they would not have to cover it.

The contact owns a 2020 Ford F-150. The contact stated that the message "check the engine" was displayed on the mobile app. The contact stated upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where diagnostic trouble code: p0327 was retrieved. The dealer determined that the engine knock sensor a, three unknown gaskets, and unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty and that the VIN was not included in a recall. The failure mileage was approximately 48,000.

While driving at normal speed, the vehicle suddenly began producing heavy white smoke from the exhaust, the engine started to idle roughly, and a check-engine light came on. There was no oil-pressure warning, no low-oil message, and no “stop safely” alert of any kind. The only warning was emissions-related. After seeing the smoke, the vehicle was parked and later driven only to a dealer for inspection. A dealer inspected the vehicle and confirmed that an internal seal in one of the turbochargers failed, causing the engine to pump all of its oil directly into the exhaust system. This resulted in complete oil loss and catastrophic engine damage due to oil starvation. The dealer confirmed the failure and determined that the issue originated from the turbocharger assembly and not from misuse or neglect. The failure occurred suddenly and without any oil-pressure warning to alert the driver. The safety concern is that a turbocharger failure caused total loss of engine oil without triggering any oil-pressure warning or driver alert, creating a risk of sudden engine failure, loss of power, or engine seizure while driving. The lack of oil-pressure warning before or during the event was confirmed by the dealer’s inspection.

The contact owns a 2020 Ford F-150. The contact stated that the check engine warning light was illuminated, and the contact became aware of a significant loss in fuel economy. The vehicle was taken to a certified mechanic who diagnosed that the catalytic converter had failed. The vehicle was not repaired. The vehicle was taken to the dealer, who diagnosed that the catalytic converters had failed. The contact was informed that the catalytic converters needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 100,000.

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 45 mph for an hour, there was an abnormally loud clunking sound coming from the vehicle. The vehicle lost motive power and was jerking. The contact was able to pullover safely into a parking lot. The contact stated that the message “anti-collision system offline” was displayed. There were no warning lights illuminated. The local dealer was contacted and confirmed that there were no recalls for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there were no recalls for the failure and referred the contact to the local dealer and the NHTSA hotline. The failure mileage was approximately 88,000.

The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the vehicle jerked and hesitated upon depression of the accelerator pedal, with the “service engine" warning light illuminated. The vehicle was taken to a dealer but was not yet diagnosed. The vehicle was not repaired. The dealer referred the contact to the NHTSA hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

Cam phaser rattling along with timing chain is slipping. This same year, make and model has a known recall and is a known issue but because my specific VIN isn’t showing it for will not resolve it. I bought the 2020 f150 in 2022 and this is unacceptable.

The contact owned a 2020 Ford F-150. The contact stated that his employees had driven the vehicle to a work site. While at the work site, the vehicle caught fire while the engine was off. An employee stated that flames appeared to have come from the vehicle's dashboard. An attempt was made to extinguish the fire with a fire extinguisher; however, the flames quickly engulfed the vehicle. The fire department was called and extinguished the fire. The vehicle was destroyed as result of the fire. One of the contact's employees suffered first and second degree burns to their face. The employee was taken to a hospital where they were treated for their injury. A police report was not filed. The decal from a storage unit was melted, a blinker cover on an RV was destroyed, and several nearby trees were damaged. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be inspected; the cause of the fire remained unknown. The failure mileage was approximately 65,000.

The contact owns a 2020 Ford F-150. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle was consuming 2 quarts of oil each 1,300 miles driven. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was consuming an excessive amount of oil. The dealer determined that engine needed to be replaced; however, the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.

When I went to do my 5,000 mile oil change at 91,000 miles; my dipstick was completely dry. After some research, I found that there is a tb on this issue, but I have to pay to have it fixed.

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed up an incline, there was an abnormal sound coming from the engine compartment. The vehicle lost motive power and jerked while the transmission was shifting gear. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence while driving up an incline. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 40,000.

The contact owned a 2020 Ford F-150. The contact stated while the vehicle was parked, the vehicle burst into flames. The contact stated that the vehicle had been parked for six hours. The fire department arrived on the scene and extinguished the fire. The contact stated that the vehicle burned down to the frame in less than five minutes. The vehicle was towed to a local tow yard. The contact stated that the insurance declared the vehicle total loss. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 61,000.

The contact owns a 2020 Ford F-150. The contact stated while starting the vehicle, the vehicle was shaking, and the engine was making grinding sounds. The check engine warning light was illuminated intermittently. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to customer satisfaction program: 21n03 (cam phaser replacement); however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 86,000.

I have a 2020 Ford f150 xl 5. 0 coyote engine, this engine is consuming an excessive amount of oil, is burning so much oil that on February 3, oil was change and on June 4 at a Ford dealer the engine had only 4 quarts of oil. So, in just 3 months it burned 5 quarts.

On or about April 2024, the "check engine" light came on in my 2020 Ford F-150. My vehicle was just becoming due for re-registration. I had the code for the check engine light checked at my parts dealer and double checked at the maintenance facility I was having services done. The check engine code was for the catalytic converter. I had the catalytic converter and O2 sensors replaced at my service provider, the check engine light was extinguished and the codes had been removed, the vehicle emissions no longer reported on the service/inspection station and the vehicle passed the emissions/safety check for re-registration. In less than one month, the check engine light came on again, with the exact same codes that identify the catalytic converter failing. Both the parts dealer and the service provider tell me that it's impossible. Further checking by the service provider with Ford motor company service center have told my service provider that my vehicle needs to have the onboard computer system erased and re-installed at my cost because only Ford has the program to do it at their service centers exclusively. This problem seems to be appearing with other Ford vehicles of the same year and engine size. I personally stood in line behind another man who was reporting a problem with his vehicle with the check engine light. Jokingly, I made the comment, "it must be a Ford" and he turned around and asked me "how did you know?" his vehicle is a 2020 Ford van that was parked outside next to my truck. It also has a 5. 0 liter v8. Currently, I am awaiting an appointment at either casa Ford or visa Ford, the earliest opportunity for them to reprogram the onboard computer system.

The contact owns a 2020 Ford F-150. The contact stated while driving at approximately 50 mph, the vehicle unintendedly stalled but was able to be restarted after approximately 13 minutes. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

I took my truck in because of a check engine light and an occasional strange noise. They ran an eec test and the code was p0390. My f150 was 5 quarts of oil low, even though it has been changed within a few thousand miles. The dealer's garage said they did a pcm update and added the oil. Discussing this with Ford's customer relations rep they suggested I start a file with you, in case there is ever a recall. There is a bulletin related to my issue; #19-2365.

The contact owns a 2020 Ford F-150. The contact's son was driving the vehicle at approximately 70 mph, the check engine light illuminated and another day the oil pressure warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with an oil pump failure and shavings in the motor. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and decelerated. The contact stated that oil was released from the transmission cooler and the check engine warning light illuminated. In addition, the contact noticed a knocking sound. The vehicle was taken to an independent mechanic who retrieved dtc: p2703. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,100.