Door Latch Problems of Ford F-150 - part 2

The contact owns a 2018 Ford F-150. The contact stated that all four door latches ceased, causing a failure to latch the doors securely. The contact also stated that the doors would open inadvertently while driving. The vehicle was taken to verner-cadby Ford inc (1240 bloomfield Ave, fairfield, NJ 07004) where a plastic gasket was inserted in all four doors to fix the issue however, the repairs failed to fix the failure. The contact called the same dealer and was informed that there was no fix to the problem the vehicle was experiencing. The contact mentioned that the vehicle was taken to the same dealer four times for the same failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

See all problems of the 2018 Ford F-150 🔎.

Dear NHTSA: VIN# [xxx] my Ford 150 extended cab back doors latches have failed. The two back doors do not open. At first, I thought the rubber that runs along side the trim was caught, but when the second door stopped opening I took it to a Ford dealership and he said there are two latches on each door , a bottom latch and a top latch. Both top latches have failed and now I cannot open the two back doors to my Ford truck. The first door(driver side door) went out in November of 2019, and the second door stopped opening last week. Who is responsible for this? I am sure it will be expensive to take the doors off and replace the latches. Thank you for your time and help. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2001 Ford F-150 🔎.

2017 Ford F-150. Consumer writes in regards to frozen door latch safety recall. The consumer requested to be reimbursed for the recall repair.

See all problems of the 2017 Ford F-150 🔎.

The contact owns a 2017 Ford F-150. The contact stated that during winter, the doors of the vehicle would freeze locked or would fail to latch closed. The contact stated while driving at 10 mph and making a turn, the door flew open inadvertently, almost causing an accident. There was no warning light illuminated. The contact stated that he was concerned for his safety as he may be trapped inside the vehicle due to the failure. The dealer was notified of the failure and informed the contact that they could not assist as the vehicle was previously repaired under NHTSA campaign number: 17v652000 (latches/locks/linkages). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for second opinion. The failure mileage was approximately 15,000.

Tl the contact owns a 2012 Ford F-150. The contact stated that both rear doors had trouble opening without warning. The vehicle was taken to Ford country (280 n gibson rd, henderson, nv 89014, (888) 360-8509) where it was diagnosed that both rear door latches needed to be replaced. Both doors latches were replaced, but the failure recurred. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 90,000.

See all problems of the 2012 Ford F-150 🔎.

Tl the contact owns a 2014 Ford F-150. While driving 30 mph, the front driver's door opened independently without warning. The contact coasted the vehicle over to the side of the road. The contact stated that he had to drive to an independent mechanic while holding the door closed. The mechanic diagnosed that the door latch failed and needed to be replaced. The contact called corning Ford at (530) 824-5434 (located at 2280 short dr, corning, CA 96021) and was informed that the VIN was not included in NHTSA campaign number: 17v652000 (latches/locks/linkages). The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 57,000.

See all problems of the 2014 Ford F-150 🔎.

Tl the contact owns a 2018 Ford F-150. When the contact's wife entered the vehicle, the front driver's door would not latch/shut. The contact stated that the same failure occurred with their 2017 Ford F-150. The contact backed the vehicle into the sunlight, waited fifteen minutes, and was able to latch and close the driver's door. The contact took the vehicle to nick nicholas Ford inc (2901 FL-44, inverness, FL 34453, 352-726-1231) where it was determined that the vehicle was not included in NHTSA campaign number: 17v652000 (latches/locks/linkages), although his 2017 F-150 was included. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was 9,000.

Tl the contact owns a 2018 Ford F-150. The contact stated that when the air conditioning was activated on the low setting, the doors did not latch. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was not available.

Tl the contact owns a 2018 Ford F-150. The contact stated that the front driver and passenger side door latches were inoperable. On several occasions, the contact was unable to latch the doors after exiting the vehicle. Additionally, the contact was unable to unlock and open the doors for re-entry into the vehicle. The vehicle was taken to romeo Ford of kingston (128 NY-28, kingston, NY 12401, (845) 338-7800) where it was diagnosed that the locking mechanism needed to be replaced. The front driver and passenger side door locking mechanisms were replaced; however, the rear door locking mechanisms were not replaced. The contact stated that the failure was experienced in extremely cold weather. The manufacturer was notified of the failure. The approximate failure mileage was 3,646.

Tl the contact owns a 2018 Ford F-150. While operating the vehicle in cold weather, the front driver and passenger doors would not remain latched and secured. The doors unlatched while the vehicle was being driven. The vehicle was taken to stevens Ford (717 bridgeport Ave, milford, CT) who installed a lubricate to the doors; however, the failure continued. The manufacturer was not notified of the failure. The failure mileage was 3,000.

Tl the contact owns a 2016 Ford F-150. The contact stated that the driver's side door latch failed to operate properly. Nye Ford (1479 genesee st, oneida, NY 13421, (888) 769-0937) indicated that the vehicle was repaired per NHTSA campaign number: 17v652000 (latches/locks/linkages) on December 3, 2018; however, the remedy failed to prevent the door from unlatching and opening without warning. The dealer indicated that the vehicle needed to be diagnosed and that the contact would need to have the latch replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was not available.

See all problems of the 2016 Ford F-150 🔎.

~tl the contact owns a 2017 Ford F-150. The contact stated that the doors failed to open because the door latches were frozen. The contact stated that the doors opened in warmer weather. The vehicle was taken to where they provided grease on the doors. The vehicle was repaired, but the failure recurred the following day. The vehicle was taken back to where they informed the contact that a stronger grease would be applied to the doors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.

Tl the contact owns a 2018 Ford F-150. While driving at unknown speeds in low temperatures, the door ajar warning indicator illuminated. The vehicle was taken to beau townsend Ford (1020 w national rd, vandalia, OH 45377, (937) 898-5841) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 9,000. The VIN was unknown.

Tl the contact owns a 2017 Ford F-150. The contact took the vehicle to davidson Ford (3690 NY-31 liverpool, new york 13090, (315) 860-0096) to be repaired per NHTSA campaign number: 17v652000 (latches/locks/linkages); however, the repair did not correct the failure. The contact had to take the vehicle back to the dealer four times for the door locks. The contact was unable to unlatch the front passenger door from inside the vehicle. The contact had to open the window and unlock the front passenger door from outside the vehicle. The contact was now experiencing a failure with the rear passenger door being unable to unlock. The contact had to use a bungee cord to keep the door locked. The contact also mentioned that the dealer replaced the door shields, rod, and cable assembly, installed a door seal, and lubricated the latches; however, the repairs did not correct the door failures. The manufacturer was notified and provided case number: cas16563007. The failure mileage was 14,478.

Tl the contact owns a 2015 Ford F-150. While driving at unknown speeds, the interior lighting and rear passenger side door ajar warning indicator illuminated. Additionally, the rear dome light was illuminated. The contact called mills Ford Lincoln (14858 dellwood dr, baxter, mn 56425, (877) 825-3956) and was informed to schedule a service appointment. The manufacturer stated that the vehicle was not covered under a warranty and referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was 78,000.

See all problems of the 2015 Ford F-150 🔎.

Tl the contact owns a 2018 Ford F-150. While driving various speeds in below freezing weather, the doors failed to latch closed and the door ajar warning indicator illuminated. The vehicle was taken to romano Ford (5431 n burdick st, fayetteville, NY 13066, (315) 637-4491) who stated that there was no remedy for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was 28,000.

The contact owns a 2016 Ford f150. The contact received a recall notification for NHTSA campaign number: 17v652000 (latches/locks/linkages). The contact spoke with marysville Ford (15900 smokey point blvd, marysville, wa 98271, (360) 659-4000) on three different dates and was advised that parts were not available to complete the recall repair. On April 2, 2017, the contact stated that the door latches failed and the vehicle could not be unlocked. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and stated that parts would become available in six months. The failure mileage was 40,000. VIN tool confirms parts not available.

2017 Ford F-150. Consumer writes in regards to door lacth freezing in below freezing temperatures. The consumer was advised there was a recall on other model vehicles for the same failure.

Tl the contact owns a 2015 Ford F-150. While driving 65 mph, the driver's door opened without warning. Gullo Ford in conroe, texas was made aware of the failure. The vehicle was not repaired. The vehicle was previously recalled per NHTSA campaign number: 17v652000 (latches/locks/linkages). The manufacturer stated that the damages done to the vehicle due to the door opening while driving, were not covered by the recall. The failure mileage was approximately 50,000.

Tl the contact owns a 2017 Ford F-150. While driving approximately 5 mph, the driver side door opened. In order to avoid a crash, the contact turned the vehicle to the right and landed in a ditch. The vehicle also struck some bushes. The contact received notification of NHTSA campaign number: 17v652000 (latches/locks/linkages:doors:latch). The contact also stated that the failure occurred five other times since the vehicle was purchased. The dealer (vinton baker Ford in fairview oklahoma) was contacted by phone and stated that the remedy was not yet available. The door latch would be repaired, but not the scratches on the paint. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 6,000.

Tl takata recall. The contact owns a 2016 Ford F-150. The contact called the dealer (landers Ford, 2082 w poplar Ave, collierville, TN 38017, (901) 854-3600) concerning a recall for the air bags and the door latches. The dealer provided a date to schedule an appointment three weeks out. The VIN was not available. The manufacturer was contacted. The contact had not experienced a failure.

Tl the contact owns a 2013 Ford F-150. While attempting to open the rear driver's door, the contact could not open it from inside the vehicle. The contact indicated that the rear doors were designed to only be opened from the inside. The vehicle was taken to the local dealer (jim shorkie Ford, 1234 long run rd, white oak, PA) where it was diagnosed that the entire door latch assembly would need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 45,002.

See all problems of the 2013 Ford F-150 🔎.

~tl the contact owns a 2017 Ford F-150. While driving, the front driver's door opened independently. As the driver attempted to close the door, the vehicle crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact stated that the driver sustained head, neck, and back injuries that required medical attention. The vehicle was taken to springfield Ford Lincoln (50 baltimore pike, springfield, PA 19064), but was not diagnosed. The vehicle was repaired per NHTSA campaign number: 17v652000 (latches/locks/linkages); however, the remedy failed. The manufacturer was notified of the failure. The approximate failure mileage was 3,200.

Tl the contact owns a 2017 Ford F-150. The contact stated that all the doors on the vehicle failed to latch. The contact called an unknown dealer and was informed that nothing could be done. The vehicle was not diagnosed or repaired. The contact called another unknown dealer and was informed that the failure would have to be duplicated. The VIN was not included in NHTSA campaign number: 17v652000 (latches/locks/linkages). The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The approximate failure mileage was 8,000.

(rk - no dealer info; manuf notified?) tl the contact owns a 2017 Ford F-150. While driving approximately 40 mph with children in the vehicle, the front passenger door opened. For 45 minutes, the contact was forced to secure the door with a bungee cord. The dealer confirmed that the vehicle was not included in NHTSA campaign number: 17v652000 (latches/locks/linkages). The vehicle was purchased brand new in July of 2017. The linkage on the doors that should properly secure the locks in the closed position malfunctioned on more than one occasion. The failure mileage was 2,500.

The contact owns a 2014 Ford F-150. While the vehicle was stationary, the rear driver's side door latch would not open when prompted from inside or outside the vehicle. Vancouver Ford in vancouver, washington was made aware of the failure and stated that the failure was under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in the recall. The failure mileage was unknown.

Tl the contact owns a 2017 Ford F-150. The contact stated that the vehicle doors would not latch shut in cold weather. The contact had to tie the doors shut with bungee cords while driving. The vehicle was taken to deery brothers Ford Lincoln (2343 mormon trek blvd, iowa city, IA 52246, (833) 889-0143) on four occasions and they replaced the latches and interior door parts, but the failure recurred. The manufacturer was called and stated that the doors were not covered by a recall. When the contact stated he would go to the media to report the failure, the manufacturer stated there would be litigation and disconnected the call. The vehicle was taken back to the dealer and had not been repaired. The contact was provided a loaner vehicle, which the dealer asked to be returned. The failure mileage was 15,000.

Tl the contact owns a 2017 Ford F-150. The contact stated that the front doors failed to remain closed. The contact stated that bickford Ford (3100 bickford Ave, snohomish, wa 98290, (425) 334-4045) repaired the door latches. The contact stated the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.

2016 Ford F-150. Consumer writes in regards to door latch safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

The contact owns a 2016 Ford F-150. While attempting to enter the vehicle, the door latches became inoperable. The contact received notification of NHTSA campaign number: 17v652000 (latches/locks/linkages). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (george coleman Ford; 47 plaza drive, travelers rest, SC 29690) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was approximately 12,000. Parts distribution disconnect.

Tl the contact owns a 2015 Ford F-150. The contact received notification of NHTSA campaign numbers: 17v652000 (latches/locks/linkages) and 18v568000 (seat belts, structure). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Maxwell Ford (5000 south ih 35 frontage road, austin, texas 78745, (512) 443-5000) was made aware of the recalls in December of 2017 and stated that parts were unavailable. The contact stated that the front passenger side door remained open on several occasions after the door was closed with force. The contact also stated that the front passenger door failed to latch. The contact repeatedly closed the door in an attempt to correct the failure. In addition, the front passenger door opened while driving various speeds. The manufacturer was not made aware of the failures. The failure mileage was 44,500. Parts distribution disconnect.

2016 Ford F-150 XLT. Consumer writes in regards to defective rear door latch. The consumer stated the driver's side door latch was lightly touched causing it to swing open. The consumer fell forward and grabbed the steering to prevent from falling into some rocks and a creek. The consumer received an injury to the shoulder. Medical attention was not needed. Updated 11/24/2017.

The contact owns a 2012 Ford F-150. While driving 40 mph, the rear passenger door became ajar. The contact stated that the door was being secured by duct tape. Orleans Ford (located at 1405 s main st, medina, NY 14103, (585) 798-4316) was contacted by phone and the contact was provided guidance in diagnosing the issue. It was then determined that the latch spring had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 85,000.

Tl the contact owns a 2016 Ford F-150. The contact stated that the front driver's side door latch failed to latch properly. The contact had taken the vehicle to anderson Ford of st. Joseph (2207 n belt hwy, st joseph, mo 64506) for a recall repair under NHTSA campaign number: 17v331000 (latches/locks/linkages, structure) years prior however, the failure recurred. The dealer informed the contact that the door would not latch properly due to the cold weather and the contact needed to pay for the door latch replacement. The manufacturer was informed of the failure, but offered no assistance. The failure mileage was 50,200.

Tl the contact owns a 2016 Ford F-150. The contact stated that the vehicle doors failed to remain closed. The contact had to secure the doors with the seat belts. In warmer weather, the doors functioned normally and would securely close. The contact stated that the failure was similar to the symptoms listed in NHTSA campaign number: 17v652000 (latches/locks/linkages). The dealer (imperial Ford, 8 uxbridge rd, mendon, MA 01756, (888) 814-8373) diagnosed the failure and extended the contact's warranty while they figured out a solution. The vehicle was repaired, but the failure recurred when the weather became cold. The manufacturer was notified. The contact was unable to contact the case manager who was assigned by the manufacturer. The failure mileage was 20,000.