Front Suspension Lower Ball Joint problems of the 2003 Ford F-250

While driving I heard a noise from the front end thinking its ball joints upper or lower I called the dealer and he said they have replaced alot of them he said because there is no grease fittings on the ball joints. There was 34,400 miles on it. I think Ford should cover the expense if the part was not made correctly. . I think it could be a safety issue since the wheel could fall off.

While driving the vehicle I heard a noise coming from the front end of the vehicle when the wheel was turned. The problem was recognized at 35,800 miles (while traveling at night). When I contacted the dealership for an appointment (the next day) there was 36,500 miles on the vehicle. At the time of the appointment there was 36,900 miles on the vehicle. The mechanics looked at the front end and determined that the upper and lower ball joints needed to be replaced. The cost for this work is $1,100. I spoke with Ford customer service and they said that the vehicle is out of warranty when it got to the dealership and that the customer is responsible for the repairs. Ford needs to recognize the fact that they are responsible for the repairs!!.

Vehicle pulled to the right while driving 60-70 mph. Vehicle was taken to the dealer, and had both lower ball joints replaced. Consumer was concerned since both ball joints had less then 20,000 mile of wear.