general problems of the 2017 Ford F-250

The contact owns a 2017 Ford F-250. The contact stated that while driving at 55 mph, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the high-pressure and low-pressure fuel pumps, resulting in damages to the fuel system. The contact was informed that the fuel system needed to be replaced including fuel rail, fuel injectors, and sensors. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 200,000.

The contact owns a 2017 Ford F-250. The contact stated while driving 15 mph, the vehicle almost stalled. There were no warning lights illuminated. The contact's vehicle stopped in traffic and then failed to respond. The contact attempted to restart the vehicle and the message “low engine power pressure” was displayed. The vehicle was then towed to an independent mechanic who diagnosed the vehicle with catastrophic fuel system failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 61,000.

The contact owns a 2017 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to turn in either direction. In addition, the contact stated that the vehicle lost automotive power. The contact was able to veer over to the shoulder of the roadway; however, the vehicle failed to start and was towed to the residence. The message "low fuel pressure" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed that the cp4 high-pressure fuel pump needed to be replaced. The vehicle was repaired at the owner's expense. The local dealer was contacted and informed that the failure was a manufacturing defect; however, the vehicle was not diagnosed or repaired. In addition, the vehicle was inspected at the scene by a certified Ford mechanic who determined there was metal shavings inside the fuel injector, fuel pump, and the fuel system was flushed. The contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.

The contact owns a 2017 Ford F-250. The contact stated while driving 65 mph and hauling two horses in a horse trailer, the vehicle stalled inadvertently. The contact was able to pull over to the side of the road, where the check engine warning light illuminated, and the message "reduced engine power" was displayed. The vehicle failed to restart and was towed to lee’s body shop, where it was diagnosed that the cp4 fuel module had failed. The autobody repair shop recommended that the cp4 fuel module, the fuel lines, and the particulate filter be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unavailable.

The contact owns a 2017 Ford F-250. The contact stated that after driving approximately 50-65 mph and pulling into a business parking lot, the contact became aware that there was a trail of fuel on the ground. The contact inspected the vehicle and became aware of fuel leaking underneath the front of the vehicle between the tires. The contact drove to the nearest independent mechanic, where it was diagnosed that the upper fuel filter had fractured and was leaking. The mechanic replaced the fuel filters, and the vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 136,942.

The contact owns a 2017 Ford F-250. The contact stated while driving approximately 70 mph, the vehicle stalled. Additionally, the vehicle lost power steering functionality. The contact stated no warning light was illuminated. The contact was able to move the vehicle off the highway. The contact had the vehicle towed to a local dealer, where it was diagnosed that metal shavings were found in the fuel pump and determined that the fuel pump needed to be replaced. The vehicle had not been repaired. The contact stated that two weeks prior to the failure, the vehicle had been taken to the same dealer to be diagnosed and repair a fuel leak from the fuel injectors. The contact stated that the fuel leak had been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford F-250. The contact stated that there was fuel leaking from the fuel filter cap into the engine. The vehicle was taken to an independent mechanic and diagnosed that there was a manufacturer's defect with the secondary fuel filter cap. The secondary fuel filter and fuel filter cap were replaced. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 44,458.