general problems of the 2020 Ford F-250

Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, cp4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords safety recall 24s78 that failed to remedy the problem, but before recall number26v158 was issued.

While driving cross country, my dash warning light came on and said " in 50 miles your vehicle will lose power and you won't be able to drive more than 5 mph. Def problem". I spent $70,000 on this vehicle used with 50k miles on it. Recall from 2024, this is unacceptable. Now another recall for steering. The steering column disengagement. I am afraid to drive it. The dealer keeps telling me no fix yet. Ford has no email to complain. I am not sure what can be done. This is my first Ford, never again.

On October 3, 2025 our 2020 Ford f250 king ranch 6. 7 diesel broke down with no start and check engine light. We contacted Ford. We towed the vehicle, at our expense to the dealership we purchased it from approximately one year ago on October 6, 2025. I contacted Ford on October 3, 2025 and received a claim number. On October 7, 2025 the Ford dealership contacted us to inform us the high pressure fuel pump catastrophically failed. It cracked the pump housing. It is a 12,000. 00 repair. It is a safety recall. The pickup on has approximately 56,000 miles. The 5 year power train warranty ended September 15, 2025. I have contacted Ford twice sense January 0f 2025 to see if there was a resolution to this recall and they stated there is no fix as of this time. The dealership and I have contacted Ford customer service several times. I have left several messages for the representative handling our case and was promised call backs but never did. On October 10, 2025 there was a new case generated due to the lack of communication. Both the dealership and I were promised a call back and we did not receive one. We use this pickup for work and we are losing income. I asked for a loaner and I was told that was not possible. I pulled a carfax on this pickup and found that possibility this vehicle was bought back twice. When we purchased it, the service record give to us did not show that information. We would like for the repairs to be completed in a timely manner. The dealership stated on October 8, 2025 that the entire fuel system would need to be replaced and could have it completed in three business days. I am not feeling comfortable knowing the pickup has been bought back from Ford two other times and not informing us. Also I am worried it may have caused engine damage.

My 2020 Ford F-250 king ranch with a 6. 7l v8 turbo diesel engine experienced severe engine failure while I was driving. The engine was completely destroyed and had to be replaced. My warranty company paid to install a new engine into the truck, but did not pay to have the remaining components fixed that were directly damaged by the engine failure. There was severe damage done to the fuel pump, def system, and wiring harnesses that caused the truck to be permanently into a mode called "limp mode" which electronically governs the truck to 50 mph. There was and still is an unresolved recall on the truck. The recall is as follows: #24s78 powertrain control module software update biodiesel deposit accumulation. The NHTSA number NHTSA: #24v957. There were absolutely zero (0) warning signs that alerted me that this was an issue before the engine failed. No alerts or warning lamps were illuminated on the truck before it failed. All I got was a letter in the mail stating that the engine could fail due to this components and that there is no known solution to fixing the problem. This issue caused my engine to fail while I was driving to work. There are issues with the truck still that were directly caused by this issue that the warranty will not cover including this recalled component that has no available solution. I have a 2 month old son and a wife that rely on me having this truck. I have risked the safety of my family, and others on the roads, unknowingly by operating this truck on the roads. I am asking that Ford motor company be held liable for all damages to my truck, and the repurchase of the truck for full price. This is unacceptable from a company as big as Ford motor company.

The contact owns a 2020 Ford F-250. The contact stated while attempting to restart the vehicle, the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed junction box due to water intrusion. The contact was informed that the junction box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline and report the failure. The failure mileage was approximately 80,000.

Engine making heavy ticking noise from front of engine because of a cracked oil pump gear and the front main seal is now weeping oil. Ford is aware of this known issue as a TSB. Afraid to drive truck because I normally haul a large travel trailer into the mountains and the technician said the oil pressure could drop causing the motor to seize up.

While driving on the interstate, my truck began to lose power and decelerate. A fuel pump and engine warning light appeared. I began to lose power steering while decelerating. When I finally stopped and the truck turned off, I tried restarting which resulted in a cranking noise and was not successful in starting. I had to contact a towing company for assistance and my truck has been undriveable since this date (7/6).

The contact owns a 2020 Ford F-250. The contact stated while driving 40 mph, the vehicle stalled, with the check engine warning light illuminated. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. VIN tool confirms parts not available.

High pressure fuel pump failure: on [xxx] while driving on the highway our 2020 f250 super duty VIN # [xxx] experienced a complete and sudden loss of power in the fast lane, creating an extremely dangerous situation. Our safety and the safety of others were at risk due to us merging across 4 lanes in heavy traffic with no power steering and no motor function, parking in a very narrow shoulder area and requiring a tow from the highway. After towing and a diagnostic evaluation, it was determined that the high-pressure fuel pump (hpfp) failed, a known safety concern with a recall issued our truck being built in kentucky on August 2, 2020 the cost of repairs are around $15,000. This vehicle is housed at a local diesel mechanic, and is available for inspection upon request, and has not been inspected by anyone currently. When will this recall be remedied? information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My truck lost power on the highway. Had to coast down the off-ramp and ended up blocking a turning lane when the engine failed to start back up. Called a someone to tow me back to my house and parked it where it’s been there for months since Ford has not yet issued a solution to the recall.

The contact owns a 2020 Ford F-250. The contact stated that while stopped in the driveway, the vehicle shut off and failed to restart. The hill assist, traction control, brake, fuel empty, and the engine overheating warning lights were illuminated. The vehicle went into battery saver mode. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim and referred the contact to the NHTSA hotline. The failure mileage was approximately 139,000.

This may result in a loss of motive power, which increases the risk of a crash no fix for a problem that may cause a crash? Ford has no software to fix a problem that could cause a crash? yet I still can drive vehicle? I need help.

The contact called on behalf of her husband who owns a 2020 Ford F-250. The contact stated that while her husband was driving on highway at 70 mph, the vehicle stalled, with the “low power mode” message displayed, and within 3-5 seconds there was a large cloud of smoke coming from the front end of the engine bay, and the vehicle proceeded to slow down. The driver pulled over onto the side of the highway. The vehicle was not able to be restarted; however, while attempting to restart the vehicle there was an abnormal knocking sound coming from the engine. The vehicle was towed to a local dealer where the vehicle was diagnosed. The contact was advised that the high-pressure fuel pump was faulty and had exploded, causing metal shards to enter the engine. The contact was informed that the engine and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.

Ref: Ford customer satisfaction program 24b27 VIN: [xxx] I own a 2020 Ford F-250 that is part of the above program. I have not been contact by Ford to have my truck software updated. I am concerned for my families safety driving this truck. The software update for my truck was to be available October 1st of 2024. What can I do to get this update done? [xxx] / [xxx] / [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2020 Ford f-150. The contact stated that while accelerating from a stop, the vehicle lurched forward and hesitated to accelerate. Additionally, while driving at various speeds, the transmission randomly shifted gear and the gear selector failed to match the gear selection. During the failure the check engine warning light was illuminated, and the “wrench” symbol was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 20v197000 (power train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.

The contact owns a 2020 Ford F-250. The contact stated that while driving at approximately 40 mph, another driver on the road advised the contact that his vehicle was leaking a lot of diesel and a strong odor was perceived. No warning lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed the filter needed replacement. The vehicle was not repair and remain in the dealer. However, the contact stated she will cover the repair. The manufacturer was not aware of the failure. The failure mileage was approximately 64,000.

Intake manifold failure. 2/5.

The contact owns a 2020 Ford F-250. The contact stated that after turning the ignition switch to the off position and removing the ignition key, the engine remained running. Additionally, the maintenance wrench icon illuminated, and the warning message "reduced power mode" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 50,000.

The contact owns a 2020 Ford F-250. The contact stated while driving 45 mph, the vehicle sputtered and lost power. The vehicle was towed to the residence. The contact stated that a mobile mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel); however, the VIN was not included in the recall. The failure mileage was approximately 200,000.

There is a pinging noise coming from engine. Sounds like a loud lifter(s).

The contact owns a 2020 Ford F-250. The contact stated that while driving at 75 mph with adaptive cruise control mode activated, the vehicle started shuddering and lost motive power. The message "engine failure" was displayed. The vehicle was towed to the dealer, where it was diagnosed with high-pressure fuel pump failure. The dealer diagnosed that the fuel injectors, the high-pressure fuel pump, and the fuel line needed to be replaced, additionally, the diesel exhaust fluid (def) fuel tank needed to be cleaned. The dealer informed the contact that the repair was covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,942.

Engine developed ticking noise. After doing research many 250 7. 3 owners are describing same ticking noise with their vehicles.

The contact owns a 2020 Ford F-250. The contact stated that while driving approximately 55 mph on the highway, the check engine warning light illuminated, and the vehicle went into limp mode causing the speed to suddenly reduce to 30 mph. The vehicle was taken back to the dealer who diagnosed that the failure was due to an engine software update. A software update was performed but the failure reoccurred. The vehicle was taken back to the dealer and the nox sensor was replaced; however, the failure reoccurred. The manufacturer was notified of the failure and the contact was informed that an engineer would be sent to examine the vehicle. No further information was available. The vehicle was not yet repaired. The failure mileage was 72,000.

Vehicle demonstrates repeatable uncommanded acceleration when shifting from 2nd to 3rd gear. Also demonstrates uncommanded acceleration when engine braking engages. Occasionally vehicle operates at a uncommanded high idle of 1200-1500 rpm vs the normal 600. Mostly happens when slow maneuvering such as in a parking lot or other tight space. It has happened ever since new and it has 5100 miles on it now. Purchasing dealer said it was normal. Others are reporting the same issue in forums online.

Severe hesitation when accelerating from a crawl. There is a definite issue with either the 10 speed trans or the throttle.