general problems of the 2020 Ford F-250

Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, cp4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords safety recall 24s78 that failed to remedy the problem, but before recall number26v158 was issued.

The fuel tank is leaking fuel from the top where hose connects, it is cracked where the hose barb is connected to the tank.

My cp4 fuel pump failed on my 2020 Ford f250 and died while towing my 7000lb trailer for my business and had to get towed to shop to find out the entire fuel system needs replaced and Ford dealer has it and says because recall 24s78 for my vehicle is on pause that there is nothing they can do about it and I’m stuck without my truck which I need for my business and believe Ford is responsible to replace the fuel system with no charge to me when the cp4 pump is such a common failure in my trucks!.

02/04/2026 69k miles. I brought my vehicle in because I got a check engine light on the dash and had loss of power. Was informed that my fuel pump had failed and sent metal shards through the whole fuel system. The damage was covered by the recall, which also included reprogramming of the tcm and pcm. Was then told that the reflash of those systems was a failure, and that the Ford motor company was working on a remedy. My dealership has since completed a full fuel system replacement, and there still isn't a fix for the programming issue. This is a revenue generating vehicle, and the only one, for my small business. I lost many clients due to inability to perform the work I was contracted to do. My dealership did offer me a loaner vehicle, but it's not one that can perform the work that my truck was able to do, and was told not to use the vehicle for any commercial work or towing, as thats not allowed. Ive reached out to customer relations to get updates, and have had no help from them, save for telling me they're working on it, and will hope to have a remedy soon.

While driving cross country, my dash warning light came on and said " in 50 miles your vehicle will lose power and you won't be able to drive more than 5 mph. Def problem". I spent $70,000 on this vehicle used with 50k miles on it. Recall from 2024, this is unacceptable. Now another recall for steering. The steering column disengagement. I am afraid to drive it. The dealer keeps telling me no fix yet. Ford has no email to complain. I am not sure what can be done. This is my first Ford, never again.

We have had this truck a total of two months. The dealer told us that there were not recalls on it, come to find out there are two. The recalled part froze up and shattered that shot metal shavings all through the fuel system. This caused the truck to lose all power and shut down on a busy road which could have led to a major accident had it not been after rush hour. After towing the truck to a repair shop, we found out about the recalls. Come to find out, the warranty company nor Ford will pay to fix the vehicle due to nothing available. How are we the consumer liable for this when it is under recall and Ford has been working on a fix for a year? we have been told a fix would be around $10,000.

On October 3, 2025 our 2020 Ford f250 king ranch 6. 7 diesel broke down with no start and check engine light. We contacted Ford. We towed the vehicle, at our expense to the dealership we purchased it from approximately one year ago on October 6, 2025. I contacted Ford on October 3, 2025 and received a claim number. On October 7, 2025 the Ford dealership contacted us to inform us the high pressure fuel pump catastrophically failed. It cracked the pump housing. It is a 12,000. 00 repair. It is a safety recall. The pickup on has approximately 56,000 miles. The 5 year power train warranty ended September 15, 2025. I have contacted Ford twice sense January 0f 2025 to see if there was a resolution to this recall and they stated there is no fix as of this time. The dealership and I have contacted Ford customer service several times. I have left several messages for the representative handling our case and was promised call backs but never did. On October 10, 2025 there was a new case generated due to the lack of communication. Both the dealership and I were promised a call back and we did not receive one. We use this pickup for work and we are losing income. I asked for a loaner and I was told that was not possible. I pulled a carfax on this pickup and found that possibility this vehicle was bought back twice. When we purchased it, the service record give to us did not show that information. We would like for the repairs to be completed in a timely manner. The dealership stated on October 8, 2025 that the entire fuel system would need to be replaced and could have it completed in three business days. I am not feeling comfortable knowing the pickup has been bought back from Ford two other times and not informing us. Also I am worried it may have caused engine damage.

Nhtsa complaint text (copy/paste) vehicle: 2020 Ford F-250 super duty 6. 7l power stroke recall: 24s78 – powertrain control module (pcm) software update complaint: Ford has issued recall 24s78 for the high-pressure fuel pump defect on my 2020 F-250, but the company has not provided an actual remedy. The recall shows as open on my VIN, and Ford’s documentation says a pcm software update is the fix, but Ford released the software and then pulled it back within a week. My dealership confirmed Ford removed the remedy from their system, so they cannot perform the recall at all. This leaves my truck exposed to a known safety defect with no available repair. The high-pressure fuel pump failure this recall addresses can cause sudden loss of power, engine stall, or complete shutdown while driving. Until a working remedy is released, I’m driving a truck that Ford has admitted has a serious safety defect, but they have not provided any fix or timeline. I am requesting NHTSA investigate why the remedy was withdrawn, why no replacement remedy has been provided, and why Ford is leaving owners with a known safety risk for an extended period. This is an expensive vehicle, and the defect can cause catastrophic engine damage and create a hazardous situation on the road. Owners deserve an effective recall remedy that is actually available. Not exactly sure when the recall was first brought to light but I do know it has been months now.

My 2020 Ford F-250 king ranch with a 6. 7l v8 turbo diesel engine experienced severe engine failure while I was driving. The engine was completely destroyed and had to be replaced. My warranty company paid to install a new engine into the truck, but did not pay to have the remaining components fixed that were directly damaged by the engine failure. There was severe damage done to the fuel pump, def system, and wiring harnesses that caused the truck to be permanently into a mode called "limp mode" which electronically governs the truck to 50 mph. There was and still is an unresolved recall on the truck. The recall is as follows: #24s78 powertrain control module software update biodiesel deposit accumulation. The NHTSA number NHTSA: #24v957. There were absolutely zero (0) warning signs that alerted me that this was an issue before the engine failed. No alerts or warning lamps were illuminated on the truck before it failed. All I got was a letter in the mail stating that the engine could fail due to this components and that there is no known solution to fixing the problem. This issue caused my engine to fail while I was driving to work. There are issues with the truck still that were directly caused by this issue that the warranty will not cover including this recalled component that has no available solution. I have a 2 month old son and a wife that rely on me having this truck. I have risked the safety of my family, and others on the roads, unknowingly by operating this truck on the roads. I am asking that Ford motor company be held liable for all damages to my truck, and the repurchase of the truck for full price. This is unacceptable from a company as big as Ford motor company.

On July 31st, I was driving my 2020 F-250 in town, traveling approximately six miles from one location to another. Upon arriving at my destination, I noticed smoke coming from under the engine bay. When I opened the hood, I discovered diesel fuel had leaked throughout the engine compartment. I immediately contacted my local dealership and brought the truck in for inspection. I was informed that the fuel filter was cracked. After doing some research, I learned that this appears to be a common issue with similar models, and in some reported cases, it has even led to vehicle fires. Fortunately, this did not occur while I was driving a longer distance, which could have put me and my family at serious risk. I’m raising this concern in hopes of further investigation and a resolution, given the potential safety implications.

On or around July 14, 2025, my truck failed to start. The engine would turn over but would not fire. My vehicle was at home and had been driven within the past day before this incident. On July 14, 2025, I had my vehicle towed to burns Ford of york for a diagnosis. Upon inspection, the Ford technician determined that the high-pressure fuel pump was damaged, causing metal to contaminate the fuel system. At the time of this failure, my odometer had 67,452 miles. A "fuel system replacement" kit and element were ordered - Ford parts #s pc3z-9n184c & lc3z-9b246b. As explained to me, the entire fuel system and components had to be replaced because the high-pressure fuel pump "exploded. " knowing there is an active recall on the fuel system (campaign 24s78/24v957) a request was made to Ford to cover the repair costs since the active recall dealt with a known issue of aged biodiesel causing issues, including a failure to start, which I experienced. Ford failed to approve the repair costs, causing a total expense around $17,000, with approximately $7,000 being out of pocket after my extended warranty company paid the remaining balance. The issue is that there was no intentional direct cause for the fuel pump to fail and given it did so with an active recall on the fuel system and with only 67,000 miles I believe the active recall is associated with my failure and should be on Ford to cover repairs and acknowledge a permanent fix.

While driving on the interstate, my truck began to lose power and decelerate. A fuel pump and engine warning light appeared. I began to lose power steering while decelerating. When I finally stopped and the truck turned off, I tried restarting which resulted in a cranking noise and was not successful in starting. I had to contact a towing company for assistance and my truck has been undriveable since this date (7/6).

Ford just announced recall 25v455 for bad fuel pump for certain Ford trucks from 2021-2023 models. I purchased brand new 2020 Ford f250 sd with the 7. 3 gas motor and from day one its had fuel pump issues. The vehicle hard starts like its starved for fuel. After several trips to the dealer they said it was a battery so I changed the battery. Didn't fix it. Then they said it was some other part and they replaced it, didn't fix it. I tried getting Ford to replace the fuel pump and the wouldn't. I've read forums online that discuss the same issue with many current Ford models. I'm glad to see Ford do the recall but they need to extend the recall to include 2020 models. My truck has exhibited the same issues in this current recall and it gets worse during the hot south carolina summer months. This is going to create a long term problem and Ford needs to include 2020s in their recall. I purchased the truck from billy howell Ford in cumming, GA then moved to columbia, SC where jim hudson Ford has been serving my truck.

High pressure fuel pump failure: on [xxx] while driving on the highway our 2020 f250 super duty VIN # [xxx] experienced a complete and sudden loss of power in the fast lane, creating an extremely dangerous situation. Our safety and the safety of others were at risk due to us merging across 4 lanes in heavy traffic with no power steering and no motor function, parking in a very narrow shoulder area and requiring a tow from the highway. After towing and a diagnostic evaluation, it was determined that the high-pressure fuel pump (hpfp) failed, a known safety concern with a recall issued our truck being built in kentucky on August 2, 2020 the cost of repairs are around $15,000. This vehicle is housed at a local diesel mechanic, and is available for inspection upon request, and has not been inspected by anyone currently. When will this recall be remedied? information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Its a recall for aged biodiessel deposits to accumulate in the high pressure fuel pump.

My truck lost power on the highway. Had to coast down the off-ramp and ended up blocking a turning lane when the engine failed to start back up. Called a someone to tow me back to my house and parked it where it’s been there for months since Ford has not yet issued a solution to the recall.

I am filing a complaint regarding a safety defect on my 2020 Ford F-250 (VIN: [xxx] ), which is included in NHTSA recall 24v-957 (Ford recall 24s78). I received Ford’s recall notice prior to the failure of the high-pressure fuel pump. When I contacted Ford at that time, I was informed that the recall remedy was not yet available. In March 2025, the high-pressure fuel pump failed suddenly while I was transporting livestock in a towed trailer with my three children in the truck. The vehicle experienced an abrupt loss of power in traffic and became unable to move. We had to remain stopped until a tow truck arrived, creating a significant safety hazard for my family and other drivers. The Ford dealer documented the failure as “high pressure pump froze up and cracked high pressure pump,” which caused metal contamination throughout the fuel system and required complete replacement of the pump, injectors, rails, lines, and a fuel tank flush. The total repair cost was $16,574. 44, which I paid out of pocket. Ford has stated they cannot process reimbursement until the recall remedy becomes available, despite federal regulations allowing reimbursement for repairs completed after notification of a safety defect. I am requesting NHTSA’s assistance in ensuring Ford complies with the recall reimbursement requirements and continues to monitor this defect due to the sudden and dangerous nature of these failures. Thank you for your attention. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Driving down freeway truck started to shutter knock and sqaul making noise and wouldn’t accept any throttle , truck died and coasted to shoulder , hauled to shop on wrecker had mechanic diagnose issue resulting in several fuel system codes all stating correlating cylinder imbalance low fuel pressure on all circuits etc , pics were to large to upload below but could send via email if needed.

Code p221c code stating that the def reductant heater is malfunctioning during cold weather.

My truck started having the extended start a couple of years ago. It seems when it's warmer outside, sometimes, it will crank for an excessive amount of time before it will start. It was very intermittent and hard to determine exactly when this would occur. Someone told me it was the fuel pump and that the fuel pumps in certain Ford super duty models were just faulty. A couple of weeks ago, I was pulling onto the highway from a stop. My check engine light came on and the truck almost stalled. There was a vehicle that had to brake suddenly to avoid this. Now I notice that when I give the truck gas when it's in a higher gear, it hesitates and starts jerking back and forth. I can't drive it now. I know it's the fuel pump. I also have a neighbor that has a 2019 F-250 truck and his truck is doing the exact same thing right now. He said he's had the extended crank for a few years occur to him as well. He contacted the dealership and they told him it's a known issue with the fuel pumps in the super duty trucks. There are many videos online of folks reporting the exact same thing as my truck and my neighbors truck. However, we have gas engines and not the diesel engines. I feel the recent recall should be extended to all super duty trucks and don't just think it's an issue with the diesel trucks. I'm just wondering if anyone has looked into all the fuel pumps Ford is putting into their super duty trucks. It's crazy how so many people are having problems with them whether they have the gas engine or the diesel engines. Thanks!.

Bosch high pressure fuel pump failure at 76k miles. Resulted in being stranded out of state. Dealer could not repair the fuel pump after having the vehicle for over 1 month. Dealer stated fuel pump under warranty. Dealer claimed contaminated fuel was the cause but could not prove it. Warranty denied.

I am writing to formally report a serious issue with my Ford F-250’s fuel system. The system failed, which appears to have been caused by contaminated or aged fuel. As a result, I was forced to replace the entire fuel system at a personal cost of $15,000. Despite taking the vehicle to an authorized Ford dealership, the recall related to this issue has not yet been addressed. I am extremely concerned by the lack of resolution and the financial burden this has placed on me as a consumer. I respectfully request that this matter be reviewed promptly and that appropriate action be taken to ensure the recall is completed and I am compensated for the related repair costs.

While driving on the highway at approximately 70 mph the truck's check engine light came on followed by a message "reduced power" on the dash cluster. The truck shut off almost instantly after this.

Evaporator purge valve Ford part number lc3z-9b325-a. It has been changed by local Ford dealer once, inspected twice more in a 7 month period by the same dealer. Causing erratic idle and engine pause during accelerating. Engine warning light repeatedly appears, during dealer inspection, dealer reports passing test and turns engine warning light off.

Going down road cruise set in a 4 lane heavy traffic my truck dies like a light comes on and cars are bumper to bumper I’m trying to pull over my children are in the vehicle they go to crying scared finally I got half way off the road and got out and with few good peoples help pushed it out of the road I switched on and off the truck I could hear the pump near the tank making all kinds of noises I new then my fuel pump had went out.

Vehicle hesitates when pressing accelerator from complete stop slow speed. Scares me sometimes when trying to cross a busy intersection. You press on the gas and vehicle either doesn't move for an instant or if rolling vehicle will actually slow down before taking off. This happens multiple time a day.

Motor has a nkocking tapping sound like and old school type writer and gets loud at times when ideling and some time really loud anfter driving it fo rw whlle, (diesel engine doesn't sound like that),Ford engineering at factory knows what the problem is but refuses to allow dealership to repair it and replace the parts. Transmission had snecor and valve body go out caused transmission to lock up in 10th gear and stalling out. Dealership replaced the parts with new ones, bu tdid not correct the problem and now stalles and slippes when shifting gears, or sometimes shifts so hard it shakes the truck (f250 diesel). Has a grinding noise when down shifting from 5,4,3 gears. When drivining the truck and go to pass around another vehicle is slips gears are stalles down until it can catch its gear to go happened several times. Vehicle only has 6,500 miles on it and was purchased August 26, 2020 and should not have these issues and problems. Most of all the factory engineers should not deny the dealership to fix and replace what is wrong and cauusing the lound and upnogchis knocking ticking sound even after doing a black box flight recorder to determine where the problem is coming from. They said to keep driving until enough complaints com in to have a recall sent our are until it brakes and goes out. This is a safety hazard to everyone on the road and could possibly cause harm to inisant people, such as myself, my family, and others out on the road. Please have this looked into and help get it taken care of.