Body problems of the 2002 Ford F-350

We were just driving when the truck started smoking and the brakes wouldn’t work. After a few minutes the truck completely caught on fire.

The frame at the leaf spring hangars has cracked apart at only 131,000 miles on the truck. This issue is becoming more and more common over the years it seems and comparable age trucks from other manufacturers are having this issue for the same age.

There has been intense rust and corrosion in the roof seams and welds. This has led to water leaks and damage to the interior of the vehicle. The integrity of the roof has been compromised, and I am concerned about the possibility of roof crush should there be an accident. Not to mention the mold, rot and damage to the interior and electrical systems I have already suffered due to the defect. On February 3, 2023, I contacted the Ford motors helpline and spoke to linda chikere (direct phone # 866 631 3788 ext 79781) to discuss the issue. Linda created a request for a buyback and assigned a case number of cas-41160178-b4n9r8. She also requested that I send photos to lchikere@Ford. Com and visit the local Ford dealership so they could assess the vehicle and share the information with her. I was able to make an apt for Feb 6,2023 @ 10:50 with grant lee @ envision Ford of oxnard. When I arrived for the assessment, grant did one walk around the vehicle (he did not inspect the roof at all) and then said he couldn’t help me as he this was a Ford issue, and they were a franchise. I contacted linda with follow up from that meeting, as well as photos of the vehicle. About two weeks after this apt. Linda said the case was closed. I am extremely disappointed with how this case was handled, especially considering the significant investment I made in purchasing and maintaining it my vehicle. When I made the original investment I was told that the engine would last up to a million miles…but never imagined the body would be worthless at the 300,00 mark. There is so much damage to the roof that I currently keep my vehicle parked instead of using it.

Left front tire thread separated while traveling northbound on i75 at mile marker 311. Separation caused truck to veer left into the median guard rail at high rate of speed and continue along guard rail until stopped. 911 called which brought ems and fhp. Aaa called which brought wrecker. Driver and passenger shaken up with passenger being transported to hospital by ems for hypertension/high blood pressure. Fhp filed report, case #fhpc140ff039496. Wrecker removed truck front left wheel/tire from under guard rail and transported to impound lot. Damage to left front of truck and along left side to rear dual wheels; front bumper, front grill, broken steering rod, left fender, left wheel, left side of hood, driver's door, and rear passenger door. Unknown condition of front 4wd axle or frame.

The contact owns a 2002 Ford F-350. The contact stated that while driving 35 mph, the spare tire detached from the vehicle. The vehicle was taken to the dealer who diagnosed that the winch assembly cable had fractured and as a result, would need replacing. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was repaired. The failure and current mileage was 148,000. Updated 11/16/lj.

The contact owns a 2002 Ford F-350. The contact stated that the frame of the vehicle was heavily corroded. Also, the fuel straps failed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.