general problems of the 2011 Ford F-350

I spoke with Ford about the service bulletin for the egr cooler that expired in April 2023. They said because of the low mileage, to contact you to see if the recall, (21m04), could be added back to this vehicle for repairs.

The fuel pump failed and self destructed internal parts of the pump in turn putting metal into the fuel lines resulting in a $15,000 repair bill. The vehicle is available for inspection and has not been repaired. This occurred in November 2024 and has not been driven since due to the costly repair bill. The problem has been confirmed by the dealership and independent service center. The only indication of the issue was when the check engine light illuminated. No other preemptive warning.

The contact owned a 2011 Ford F-350. The contact stated while driving 62 mph, their wife was in the vehicle and heard a pop noise. The contact continued to drive when his wife noticed from the rear view window that the vehicle was on fire from underneath the cab of the truck. The contact pulled over to the side the road. The contact and his wife grabbed their belongings and exit out of the vehicle to move a great distance while the vehicle was in flames. The fire department extinguished the fire. No one was injured and no medical treatment was needed at the scene. A police report was filed. The vehicle was towed to an impound yard. The vehicle was deemed as a loss. The manufacturer was made aware of the failure. The failure mileage was 288,000.

Driving on highway at 70 mph, hit bump in the road and the whole front end starts wobbling so bad and had to slow way down to get it to stop. Was almost rear ended by vehicle behind me and car pulled beside me and was pointing at front of truck, so I thought I had a flat. Pulled off road and no flat, scared me so waited a few minutes and proceeded on. This has happened on a couple occasions, always when hit a by spot in road, once going over smooth railroad tracks. Also will be driving and foot on gas pedal and all of sudden have no power. Truck will loose all power out of nowhere while driving and other times will drive just fine. Have had trouble in the electrical system with it starting, have replaced batteries twice and periodically will not turn over, it's like the batteries are completely dead when they are not.

A fuel injector clamp broke leading to raw fuel pouring down the side of the motor as well as vaporized fuel spraying around the top of the motor. After ordering the replacement clamp I realized they have changed the design from a piece of cast metal to stamped steel ( much stronger). If the fuel ignited it could be catastrophic. Luckily the clamp broke in my drive way and not while towing a heavy load. This could lead to the vehicle shutting down or worse catching fire. Enclose find pictures of the broken clamp and the redesigned new clamp. There are 7 more clamps on this motor waiting to fail. This vehicle only has 57,000 miles on it and has never been abused.

We were traveling on us23 in wise virginia, down a mountain. A signal at the bottom turned red; when my husband applied the brakes, the engine experienced total failure. There was no advance indication from the vehicle safety system that anything was wrong. With no engine power, my husband had no brakes or power steering to control the vehicle. Due to driver skill and luck, we were able to bring the vehicle to a safe stop. The vehicle is now at freedom Ford in wise, and their technician says the failure was due to excessive water in the fuel, and the fuel system is contaminated and needs to be completely replaced. This indicates to- various outside mechanics- that the water and fuel separator wasn't working; thus allowing the engine to become overwhelmed. This suggests faulty parts- a faulty separator-which should be covered under our warranty. However, Ford is claiming that the fuel system failure is what caused the complete loss of power.

The contact owns a 2011 Ford F-350 super duty. The contact stated that the vehicle experienced a sudden loss of power and stalled intermittently. The warning indicator for the exhaust fluid illuminated, which meant the fluid was low. The contact was unable to determine the cause of the internal failure and stalling. The dealer (paramount Ford Hyundai of valdese 101 malcolm blvd, valdese, nc 28690 (828) 338-9348) diagnosed that the ecm needed to be replaced or the incorrect fuel may have been used. The dealer was unable to duplicate and diagnose the failure. The manufacturer was notified. The approximate failure mileage was 64,000.

Started the truck and was running odd. Decided to start driving to see if the problem would work it self out and started to smell lots of diesel fuel. Pulled over and fuel was everywhere under the hood and on the ground and also a very strong diesel smell inside the cab. Had it towed to the deal and turns out that a fuel injector clamp failed. We also found out Ford has already identified these parts as defective, and have started using a new part with a new part number. This should be a recall. This truck only has 61,000 miles on it. The fuel is atomized in the spray from the injector, this is a serious safety issue that could have resulted in a fire, or worse.

Tl-the contact owns a 2011 Ford f350. The contact stated that when the vehicle was started, the fuel injector clamp fractured causing a fuel leak. The vehicle was towed to the dealer to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000. Ah.

Tl- the contact owns a 2011 Ford F-350. The contact stated that after refueling the vehicle, while driving approximately 60 mph with a fifth wheel trailer hauled there was a sudden loss of power, steering and braking when the failure happened. The vehicle was taken to the dealer who stated that there was water that entered the diesel fuel system and further diagnostic testing was required to determine what parts needed to be replaced. The contact stated that the water intrusion warning light indicator failed to illuminate to indicate the failure, the water separator system failed to work and the diesel fuel filter failed to keep any contaminants out of the system and the dealer did not address the fact that the components failed. The manufacturer was notified the failure and they were to investigate how the failure happened. The insurance company was also going to investigate the fuel station the contact re-fueled from and the internal failure to the diesel fuel system. The contact was waiting to determine the remedy to repair the vehicle. The VIN was not available. The approximate failure mileage was not available. Dyd.

While traveling north bound on the maine turnpike at mm 34 I experienced a loss of power. I was in the left lane with heavy traffic. I made my way safely to the right hand breakdown lane. I noticed white smoke coming from under the hood. I heard a popping sound. After I stopped, the engine was still running, but smoke was coming from under the hood and starting to enter the cab on the right side. I shut the engine off and but on my emergency flashers. Traffic was very heavy. I exited the cab and looked under the hood. There was no fire, but I could smell diesel fuel. The truck has the 6. 7 liter Ford diesel. I noticed fuel leaking onto the frame on the right side behind the front tire. I called Ford roadside assistance and was towed to the Ford dealer in portsmouth, nh where I bought the truck. When I got home I did some research online and found out the hold down clamp for the fuel injectors had been replaced by a new part number. These crack and can allow the injector to blow out of the cylinder head. They spray fuel in the engine compartment after exiting the head. Ford has issued a TSB 12-3-4 on the matter. Others have experienced this problem. Why has this not been recalled is beyond me. I was surprised I did not have a fire! Ford will only replace the affected part, not all 8. I have opened a case with Ford to have all 8 replaced. At this point in time the part is back ordered. The dealer did locate 1 and will be installing it tomorrow. I assume this is a redesigned part.

The contact owns a 2011 Ford F-350. While driving approximately 30 mph, the engine stalled without warning . The contact was unable to start the vehicle after several attempts. The vehicle was towed to the dealer and they stated that the fuel temperature sensor needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 88,000.

I noticed that my truck would shift hard when I started it in the morning at around 24000 miles. Took the truck to Ford under warranty and they told me that they could not do anything that it was the new six speed. Now I have been smelling fuel so I took it to Ford and they told me that it was more than likely a varmint chewed the line and that I was over months on my 2011 model truck but not miles, could not help me even though it is a fire hazard. I decided to see what I could find and found that it was leaking around the fuel sending unit from a possible fuel line seal, still have not fixed because you have to buy all new lines and replace at a large cost. Told Ford thinking I would receive some help since it is less than 36000 miles and their mechanic said that is the shift problem in the morning which was under warranty when reported and still got shot down. My baby to fix at my cost. I have owned nothing but Fords my entire life and now considering GMC.

The engine light came on today in my 2011 f350 diesel . Dealer says def pump error code. Dealer says no pumps available until 03/15/2014. I think Ford should issue a service bulletin. Dealer says no warranty. Dealer states truck will shut down at any time. This should become a recall issue with the NHTSA. Owners of these trucks tow trailers frequently with lengths in excess of 36'. Having a tow vehicle shut down in traffic at highway speeds is eminently dangerous and will cause fatalities refer to NHTSA campaign number: 13v535000 on similar vehicles.