general problems of the 2016 Ford F-350

The contact owns a 2016 Ford F-350. The contact stated while driving 60 mph, there was an abnormal knocking sound coming from the engine compartment. The vehicle was taken to the local dealer where it was diagnosed and determined that the cylinder was not operating as needed, and there was engine damage. The vehicle was not repaired. The vehicle was previously taken to the local dealer, summerville Ford (9700 dorchester rd, summerville, SC 29485); where it was diagnosed and determined that there were metal shavings in the fuel system in the high-pressure fuel pump. The vehicle was repaired; however, the failure recurred. There was black smoke while driving and the check engine warning light was illuminated. The contact stated that the turbo charger, body mounts, and coolant pump were replaced; however, the failure persisted. The manufacturer was not yet contacted. The failure mileage was approximately 82,800.

The contact owns a 2016 Ford f-250. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost significant motive power. The contact was able to reach her destination but had to periodically start the vehicle and let it run to ensure that it would remain operable. No warning lights were illuminated on the instrument panel. The vehicle was taken to the dealer, who determined the diesel exhaust fluid tank had frozen, requiring replacement. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to customer satisfaction program: 20m06 (diesel particulate filter warranty extension) however, the VIN was not included. The failure mileage was approximately 36,000.

The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA hotline. The failure mileage was approximately 44,000.

The contact owns a 2016 Ford F-350. The contact stated that the check engine warning light was illuminated. The contact stated that after adding diesel particulate filter fluid in the vehicle, the message that the vehicle was low on fluid was displayed, and the vehicle would unintendedly decelerate to under 50 mph. The vehicle was taken to the dealer, who replaced the dpf pump and burner. Approximately 30,000 miles later, the failure recurred, and the vehicle was returned to the dealer. The dealer replaced the dpf pump and burner again. The manufacturer was informed of the failure and opened a case. The manufacturer transferred the contact to the NHTSA hotline to report the failure. The failure mileage was 52,860.