Three problems related to ball joint have been reported for the 2017 Ford F-350. The most recently reported issues are listed below.
Driving down highway around 75 mph and ran over a rough patch in road and my steering wheel started shaking violently. Whole truck shook. Slowed down to 60 and it stopped. Pulled over to inspect under front end and rear. Couldn't find anything out of place. Got back on h. W. And got back up to 75 and no shaking. Hit another spot on a bridge where pavement connects bridge and it happened again. Took to dealership and they told me it that I needed new tires. Which I did. Replaced with factory michelins. They also put a new steering damper on. Got truck back several days later and while driving under 60 there are no problems. Above 60 the steering starts shaking a bit, but not like the death wobble. At 75 mph it is the same, along with what seems to be a rear end vibration. Called dealership and they said a part was on back order and would call. Haven't heard back in months. So, I called and they said the part is on back order. Having to borrow a car from mother in law to get around. I purchased a warranty that will expire at 60,000 and was told that if I go over, it will still be under the original claim and I would not have to pay the $75 deductible. I will get that in writing hopefully this week. With these vibrations, it know it will wear out other front end parts like ball joints and tie rods that hopefully will be replaced at no cost. Doubtful! this is my 4th Ford truck and have not had any of these problems with other trucks. I have only 57,000 miles and this should be a recall and Ford is running from it. Very disappointed. Please help!.
I had several incidents with the infamous "death wobble" when the front suspension vibrates excessively resulting in loss of steering control and overall vehicle control. After the first three incidents I researched and found the death wobble thread on the internet. I took vehicle to dealer and they replaced a drag link and ball joint. The vehicle drove mostly normal for the next several months with only occasional front steering vibration after driving over a bump in the road. Then on June 10, 2019 I ran over an expansion joint in a bridge on a corner going 45-50 mph and the steering wheel and entire truck vibrated to the point of losing control and going off road nearly into the ditch before I got the vehicle under control at approximately 15 mph. The vibration and oscillation was extremely severe with everyone in vehicle being tossed about violently. I immediately made an appointment to have vehicle inspected and dealership stated they knew of problem and referenced TSB 18-2268. They shimmed the suspension, adjusted the castor, and replaced the steering dampener to the tune of $624. I talked to three different Ford customer service representatives and got nothing but a run-around. After truck was repaired, I was notified that Ford would pay $335 for repairs since vehicle was out of warranty. Ford customer service is horrible and I am very disappointed since this is a known problem and was not repaired correctly the first time. We could have been seriously injured or killed due to the violent nature of the vibration and loss of control. Kendall Ford in kenai was very accommodating and helpful in getting my problem solved but Ford needs to take care of their customers and get these vehicles repaired before someone dies. There are many reports of this happening now with this vehicle. Vehicle has 45,332 miles.
My 2017 Ford f350 has now experienced three events referred to as "death wobble" or shimmy which causes severe shaking of the entire truck and especially the steering wheel. First event in bakersfield calif where I hit consecutive bumps in the freeway while traveling 65 mph. Had to slow to less than 40 mph to get it to stop. Second event was towing my 5th wheel down a 6% grade into verde valley arizona. Heavy braking caused the same death wobble in addition to the truck pulling to the right. Speed was 65 mph. Third event was leaving mccarren airport in las vegas nevada where hitting a freeway bridge transition caused the death wobble again. Truck has been to local Ford dealership. Alignment checked ok, tracking bar torque ok, wheels ok, ball joints ok. Brake hose did not pass pressure test and was replaced under warranty. Dealership cannot find cause. I sincerely believe this is a design issue or oem parts installed at factory were defective at time of installation. This is my fourth superduty 4x4 supercrew. My other three never had this issue. In investigating this issue I found two automotive related websites where 35 plus late model superduty owners complained about this same problem.