general problems of the 2021 Ford F-350

The contact owns a 2021 Ford F-350. The contact stated that the back over prevention camera had been inoperable since purchasing the vehicle. The contact had received notification of NHTSA campaign number: 25v048000 (back over prevention); however, the VIN tool showed no open recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 110,000.

The contact owns a 2021 Ford F-350. The contact received notifications of NHTSA campaign numbers: 25v686000 (back over prevention) and 24v957000 (fuel system, diesel); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled while the accelerator pedal was depressed. Additionally, while in reverse, the image displayed was blurry. The vehicle was towed to a local dealer; however, the vehicle was not repaired because parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.

The contact owns a 2021 Ford F-350. The contact stated that the back over prevention camera failed to function as intended. In addition, an error message indicated that the camera was unavailable and to contact the dealer. The contact stated that the back over prevention camera screen would display a black screen or a black screen with lines. The vehicle was taken to the dealer where it was diagnosed with a failed wiring harness. The contact was informed that the wiring harness needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 130,312.

The contact owns a 2021 Ford F-350. The contact stated when he had shifted the vehicle to reverse (r) the back up camera image was blurry. The contact wiped the camera lens off, however the image was still blurry. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 93,000.