Seats Related Problems of the 2024 Ford F-350

Seats problem

Here’s a clean, strong NHTSA synopsis that sticks to their rules (no personal info, clear safety framing, and specific details): --- **what happened:** the heated seat system in a 2024 Ford F-350 super duty platinum exhibited excessive and uneven heat output in both the driver and passenger seats. While in use, the seat heaters produced a burning sensation at the skin level for both occupants, requiring the heaters to be turned off to avoid injury. The condition appears to involve the seat heating element and/or temperature regulation system. During a subsequent seat cover replacement, the heating element was exposed and showed visible signs of localized overheating, including distinct heat concentration patterns and degradation of the surrounding foam material. The component is available for inspection upon request. This condition presents a safety risk due to the potential for skin burns during normal operation. It also raises concern about possible overheating of seat materials if the system remains active for extended periods, such as during remote start or unattended operation, which could increase the risk of material damage or combustion. The issue was experienced multiple times and is not isolated to a single seating position. The problem has been visually confirmed by an installer during disassembly of the seat, though it is unknown if a dealer has formally documented the condition at this time. There were no warning lights, messages, or prior indicators before the excessive heat condition occurred.