Assist problems of the 2024 Ford F-350

What component or system failed or malfunctioned, and is it available for inspection upon request? lane keeping assistance. It is available for inspection. How was your safety or the safety of others put at risk? when lane keeping assistance is engaged the truck steers the truck off-center to the right, uncomfortably to the right. At times it's riding the right lane line, but maintains at least twice as much distance on the left as the right and up to no distance on the right. While the system is engaged, I am continually fighting the steering input to correct it to the left. Has the problem been reproduced or confirmed by a dealer or independent service center? I reported the problem to machaik Ford, the one service advisor I spoke had not heard of the issue. Forums online indicate the problem is present on 2024 models but not prior to 2024; other owners of 2024 superduty trucks have commented that their vehicle also over-corrects to the right. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no. I reported the issue to Ford customer service over the phone today (2nd day of ownership), have not heard back from Ford yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning signals.

Within the first 200 miles of ownership I noticed the truck pulls right and is difficult to steer left with the lane assist control switched off. The dealership I bought it from has replaced the electric motor which controls the lane assist and has performed 2 alignments. The dealership stated Ford instructed them to change the steering motor, the condition still exists. The dealership then stated other trucks on their lot act the same way and according to Ford if more then 2 trucks act this way it is a condition of the truck's design. I have request a Ford engineer update the software on the truck because older models do not act this way. I am concerned the situation can worsen and the truck can drive off the road or the electric motor will over heat from trying to correct all the time. The truck has been at the dealership since 6/28/2024.

It is hard to explain to people and some people might not fully understand what they are even feeling if they are not in tune to how the steering system works normally vs with some type of assist. I don't use the lane keeping assist (button on steering wheel) because it is not comfortable for me where the truck wants to be in relation to the lane. But even with lane keep assist off I could feel different amounts of "intervention" occurring. First I described it as the input force required to turn the steering wheel either direction was different. Like it would be super easy to turn right but took lots of effort to turn left. So my dealer also replaced the steering assist motor. Then I felt like the issue just inverted and was easy to turn left but hard to turn right. But as I have already put almost 7,000 miles on it I have become more in tune to what is happening. It is most affected on roads with a high crown and it is attempting to counteract the crown in the road but is not quick with making adjustments so if you are in the far left lane with a crown to the left and you change lanes to the center lane with no crown it will have a heavy pull to the right for about 30 seconds or more then can sometimes level itself back out but it is super tiring to drive this truck on the road for long periods of time. But yesterday I had a breakthrough. I went into the center radio screen under the driver assistance, in pre-collision assist and turned off the evasive steering assist. Bam fixed there is no pulling or pushing and the input force required to turn left and right is equal. So this did at least confirm the issue is some level of intervention is happening that should not be.