general problems of the 2011 Ford Fiesta - part 2

There was an active recall on my 2011 Ford Fiesta hatchback ses that I aquired from an auto dealer but not from Ford. Took it to Ford when I later found out about the recall on door latches and went to have the latches fixed and later that day the front passenger window pops off track and my window on the drivers side has issues with going up and down. The Ford place said that in order to fix the windows it would cost 100. 00 dollars to fix and they swear up and down thst they didn't work in the doors but the had to replace the latches. The windos wasworking fine until I took it to shaffer Ford. They said in the shop that there was a recall on the transmission clutch and the control module but it seemed to shift fine and I now have a wrench light and not the oil light beside the wrench one but another one and the transmission malfunction alert comes on in the display. My girlfriend is pregnant and when it jerks when I come to a complete stop it pulls the car seat tight on her belly and everytime it hurts her. I believe it's a safety issue and my only means of transportation. If I knew about this car before I stated the finance, I would of purchased something else. Just wanted to say thank from all us folks who got the Ford Fiesta. They are junk. I hope.

"takata recall had the vehicle approximately one week purchased from a private. I stopped at a stop sign and car died on me and left me stranded at a 4 way stop. I tried to get vehicle started and it started briefly and died on me. I was frantic as I am an older lady with my grandchild that was scared to death. I was pushed off the road by a concerned citizen who helped us push 2011 Ford Fiesta off the road. I had the unit towed and had motor replaced. The car still will not run and I have gone through all my saving on this piece of junk. It is now at a Ford dealership and they still are scratching their head and cannot fix unit. It is located at halliday Ford Lincoln incorporated, 1700 columbus Ave, washington court house, ohio, 43160, telephone 800-358-3673.

Unable to get car out of park, when I did, coming out of a parking lot, it stalled in middle of a busy street, had no power, transmission, stability and check engine light came on, after pushing on the gas peddle a few times, it finally, had enough power to drive it home.

Vehicle has been one of many thousands to experience severe transmission issues, which have now become serious safety concerns due to Ford's inability to provide a solution. This 2011 Fiesta with automatic transmission was purchased new and had the sluggish feeling early on. Dealer said it was a "Smart engine" and would have to learn driver's driving habits. The problem persisted and got considerably worse around 9k miles. . . . Took it in, failed transmissions test. . . New clutch put it. Thought it was fine until it started doing the same thing. . . Failed test. . . No parts available- had to wait on parts. This is about the 5th or 6th time going through this process, except that now the problem is the most severe it's ever been (even with the a new clutch put in last week and being told it was "fixed'). Car won't start at times, then when it does, it drives very sluggish - or won't come out of low gear (revs very high). . . . Of if you get it into higher gear, it will suddenly slip out of it back down to low - very high rpms and very loud. It is hard to accelarate and know that it's going to go - this is especially troubling at an intersection making a left turn, on the highway with higher speed traffic etc. Many others have experienced this same problem very severely. Class action suit in CA now-- and one just started in australia. Same problems. Ford has continued to sell these cars for years, knowing that this problem is there- their only solution being to wait for parts and then get it "repaired" - except it is being repaired with parts that are no better and seem to be far worse than early on. It is scary to drive and feel safe - yet one has to get to work, etc. Ford is digging their heels in and still offering no remedy, knowing about these very unsafe situations that drivers are being put in. Please scan the internet regarding the many people who have had serious problems.

Tl-the contact owns a 2011 Ford Fiesta. The contact stated while driving while trying to accelerate the vehicle experienced a period of unintended acceleration and abnormal shaking while driving at lower speeds. The failure happened without warning. The failure occurred 3 times prior to this failure. The vehicle was taken to the dealer where it was diagnosed as a clutch malfunction and that it needed to be replaced. The vehicle was repaired however an abnormal noise can be heard. The manufacturer was notified of the failure. The vehicle failure mileage was approximately 57,000. Kh.

After being in park at a gas station, I go into drive and start to go when the cars shudders, screeches, halts, and then loses power. I was able to start the car again, but when I pressed the gas there is no power. I try to put the car in park, and though the gear is in park an alert comes up telling me to put the car in park. Car will not go into park. Keeps rolling. Have to use my emergency break to stop the car. Paid out of pocket to have the car towed to the nearest Ford dealership. They said they were "pretty sure" it was the transmission control module. 5 days after bring it to them I call and find out that they have reprogrammed the transmission control module and something with the clutch. The problem is still not fixed. I haven't even been able to talk to the mechanic personally, but the lady at the service desk said "it's really thrown him for a loop. It definitely seems to be something with your transmission, but diagnostics says nothing is wrong with the car". This is going to kill someone. Period. It could've killed my boyfriend, my friend, my unborn baby and myself. I'm am furious with Ford. I have read hundreds of complaints from other people have the same problem with the same car. How has this not been recalled???.

There were two incidents where car lost all power while travelling at 35 and 50 mph, the check engine light came on, the transmission dashboard indicator flashed from p to d back and forth. When restarting and idling, the engine shuddered. After the first incident (5/29), Ford dealership reprogrammed the transmission control module. After the second incident (6/13), two weeks later, the dealership replaced the clutch and the transmission control module (tcm).

While parked with the vehicle running (about 30 minutes in 87 degree weather with the ac on), the transmission felt like it tried to go into drive and rocked forward slightly. I looked at the dash and the check engine light came on. I tested the vehicle and it seemed road worthy enough to try and get home. When driving home and stopped at a stop light, the car's display for park, neutral, reverse, drive, started quickly flashing between drive and park. I could not accelerate the vehicle while this was going on. I placed the vehicle in park, and then met fairly heavy resistance putting it back into drive. After a few seconds of flashing between drive and park, it stopped and I was able to drive again. The same thing happened a few minutes later while I was about to turn into the Ford dealership. This time I tried turning off the vehicle to see if that would remedy the issue. I was unable to start the vehicle for a minute or two after because it was acting as if I was in drive (or the fast park / drive flutter) and trying to start it. It's been two days, yet I haven't heard back from the dealership on what this problem is. I did receive a recall notice that spells out the exact symptoms that I had, yet the mechanic has twice said it is very unlikely that the recall part, the tcm or transmission control module (which is back ordered six weeks), is the actual problem.

Got my car new 2012 it is a 2011 had service work mostly oil change tire rotation ect in 12-31-14 had to take it in sounded like it was flying apart when you drive jerked when you tried to take off felt like you were driving on rocky road speed bumps they installed seals for leak clean clutch and perf test drive upload shudder to hotline for clutch appv installed new clutch and seals/repro pcm/tcm and perf trans adaptive relearn perf test drive vec hotline appv paaxr this done ok for a bit took back in oct 2015 same problem jerking and sounds like it falling apart also had recall on door lock went back to get it I am very unhappy with car still have the problem they have to order parts as of today Nov 6 2015 had to be towed wont even crank and wont come out of gear dont buy one not sure what can be done but I feel like they should have to buy car back thats a lot of money and its hardley over the 36 000 miles. Not a happy buyer the dealership has been very nice but says that they dont know how to fix the problem but the makers wont tell you that so sorry car Ford buy them back .

When vehicle is in motion the hood and door ajar warning lights will flash and beep during random intervals. After being parked for at least five minutes, either the caution lights or alarm will go off. These will eventually turn off without any action. Battery has been replaced and electrical circuit passed at a local Ford dealership.

Door lock assembly safety issue, door latch fails and door stays open: I went to close right rear door of Fiesta. No problem warning until that moment. It would not stay shut. Door lock assembly went bad. Took to visalia Ford in visalia, CA, appointment that afternoon. Service writers said that was the 4-5th Fiesta/ focus with this problem lately and that they were waiting 2-3 weeks on back order for the same parts for the previously known vehicles. This small town dealer was waiting 2-3 weeks on back order to fix this in 4-5 other Fiesta/focus. I had to order and pay for parts so they would be ordered. Upon my going home, after cinching up the door again, I called the number for Ford west representative. I had "direct #" ([xxx]) from previous incident not related to this door. The phone was answered by a different person, who said she was in that position now and that I was in error calling her instead of Ford customer service. Her info: "[xxx] (866) 631-3788 [xxx]. I then tried to explain the situation about the 4-5 Fiesta/focus waiting at this small dealership and this could not be happening just in visalia, CA. I asked about safety recalls by Ford; she blew me off saying I was wrong. I told her to call visalia Ford I gave her their #. Her concession was that she would try to expedite the parts to visalia Ford, and call me a week later, on the next Tuesday (9/30/14), to check on progress. She never called again. I received call that parts were in on 9/26/14, had the repair done on 9/29/14, which was the next day service department was open. The concern I have on this problem is that some child or other back seat rider who is not belted in is going to have the door open and fall out, I would guess this will happen to any of the doors. If I was driving and a door suddenly opened for no reason due to the latch failure, I may freak or swerve or worse. Thanx information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Fiesta went into neutral while moving. It would not return to 'drive' or reverse or 'low' until stopped ( in traffic ) , killed engine, and restarted. Brake peddle felt 'locked' when re-starting. It ran ok until later in day when it failed to drive at all and was towed to dealer. Failure was always when moving in traffic.

Ford knows that there is a problem with the transmission. They will not fix it. When the transmission shifts it shifts hard and losses the get up and go.

I had just started accelerating after stopping at a street light. My car began shifting back and forth as I pressed on the accelerator. I noticed my engine was running but my car wasn't moving. It seemed as though the power was there but it wasn't going to the wheels. My car was struggling to do what it was supposed to do. My car jumped and shifted back and forth trying to move. Finally it caught up with the problem and moved a little. I was able to let it roll downhill far enough for me to get out of the road into safety. Later when on the side of the road, I turned on my engine and it worked. I put my car into reverse and moved it back. When I put my car into drive the gear lever moved but the gear did not shift into drive. I pressed on the accelerator but my car didn't move at all. I did hear the engine revving up but the car didn't move. I put my car in neutral and was able to roll it forwards.

Just about a month ago, after being in the car about an hour, we started getting a static pop on the factory stereo system. It would interrupt whatever was on momentarily and would continue even if you switched sources. Most annoyingly, the static pop stays even after shutting the car off. It worries me that this is something that is precursor to some sort of general electronic failure, but with the car out of warranty, my hands are tied. Half hour drives are not yet a problem. It happens after an hour or so, and even if you turn the stereo off, it just continues to pop. . Read more...

I purchased this vehicle in may 2013 as a used vehicle from the Ford store in san leandro, CA. I have had nothing but trouble with this car since I purchased it. The first thing that broke was my passenger side visor. Even though "visors and front seat srs warning" is checked off on the 172 point inspection form I was given, the visor had a crack in the piece of the visor that held it to the roof of the car. I had no idea anything was wrong with it until a passenger tried to use it and it fell into their lap. After a few months of driving the vehicle I started noticing that there is a delay when you press the gas peddle (about a 3-4 seconds), it was like the car didn't want to respond to the peddle being pushed down. I also noticed that the car would roll backwards when on a hill, I always thought I had all of the worst parts of a manual transmission, but the car is an "automatic". Besides rolling backwards, the delay in the peddle would make it tough to stop at the top of a steep hill and start again, I would give it gas and it would be very sluggish. The worst part of the car has to be that when I was "crawling" in traffic, the car would shut off. It seems that it is idling too low when the car is moving slow. This also happened to me when I was pulling into a parking spot. After having this car for a year I had to replace the cooling fan after its motor burned out, I think it was a result of too much acceleration, too fast. . . Cause you just don't know when the thing will die on you.

Engine mil turned on after car was started, driving was fine at speeds under 45mph. Once over 45mph the vehicle started to shake violently. The engine code indicated that it was the natural vacuum leak detection (nvld) service kit, that had failed or a fuse in the fuse box. The vehicle was turned into a dealership and the part replaced, the engine mil turned back on before I claimed the vehicle and has been sitting with the dealer for 4 days, as they have no idea how to fix the car. This sensor failing is a known issue on this vehicle as there is a technical service bulletin dated Feb 13, 2013, this replaced a previous bulletin dated may 21, 2011. This sensor failing is dangerous and has been an issue since 2011. And it seems that there is no real fix, at least with my vehicle. The wording in the TSB states "some 2011 Fiesta vehicles may exhibit a malfunction indicator lamp (mil) with diagnostic trouble code (dtc) u029f set in the powertrain control module (pcm) and/or a no crank condition with no communication with the pcm. " this leads me to believe that the engine could fail at anytime with this code, creating a hazardous condition especially if traveling on the freeway when the mil comes on and the part fails. This is a wide spread issue based on the abundance of forums and internet posts discussing this exact engine code, and the various symptoms associated with it.

Driving on the freeway going normal speeds the "transmission failure" message popped up on my dash and the car started viscously jerking. The car had trouble stopping as if the brakes couldn't function properly cause the transmission was out. My car would fiercely jerk forward when I was coming to a stop that I then noticed I had to stop further back than normal in fear of the car jerking forward to hard and hitting the car in front of me. When I finally parked and was ready to go to a well lit area the car started up perfectly normal and the transmission failure message was gone. Took it to Ford and they couldn't understand the severity of the issue due to the fact that the car basically "fixed itself. " I then asked them if it is going to take someone getting into an accident for them to recall the transmission on this car and they only told me "there's nothing they can do about it". They saw an issue and told me it would be approx. 3 thousand dollars to fix the car is only 2 years old. Ford also told me the car isn't safe for me to drive on the road. Yet they don't see that as a reason to not recall the cars to get it fixed since I'm positive my car isn't the only one that has done this. I guess myself almost getting into and accident and causing injury to myself and others is not a good enough reason for them.

My boyfriend went out to start my car up and warm it up for me. . . It would turn over. . . Then after trying again it started. I went out to go to work and went to back out of the drive way and my car would not go in reverse. I then put it in drive and moved up a little and then proceeded to back out and then when I went to put it in drive again it would go any where. It was like the gear go stuck. I had to have my boyfriend push my car back into the driveway. I then called jones junction where I purchased the car and had it towed into their shop because I had coverage on it for repair for them to call me and say there is nothing wrong with my car. I did some research myself and found that this has been an issue with the 2011 Ford Fiesta transmission electronic controls . I'm furious that any dealer would inform me that there is nothing wrong with the car and because no repairs were being done I had a towing bill of 185. 00. I was stuck out in the middle of the road on a icy day and could have been easily hit by another vehicle. The gears locked up and would not go in drive. I hope and wish that Ford will resolve this matter on these cars before it causes a injury or a someone's life. I will be contacting the Ford dealership this morning. Thank you.

Referring to previous complaint #10546964, vehicle was towed to a Ford dealership for examination and repair after opening case # with Ford motor company and referencing research that points to a systemic problem with Fiestas. Shop had vehicle for three days and reported a repair had been completed, a computer "update. " car was retrieved and after 30 miles of driving +/- same problem returned when transmission stopped working and no gear could be found. Turning the car on and off was not easily done and on more than one occasion there was no response when trying to start the car. On at least two occasions, the problem occurred on a two lane road with no emergency lane so vehicle was stopped on us 321 with no immediate way to move it to a safe area. Since it was after 8:00 p. M. Traffic was minimal. When the car was started finally, we were able to get it home by not going over 30 mph. This is a dangerous situation that does not seem isolated to this one car. This is the same problem that was not diagnosed when the car was in my possession for less than one month. The recommended fix, at over $100, did not result in any resolution of the problem. There appears to be a problem with the Fiesta transmission and the communication it receives from the computer rendering the vehicle completely immobilized and unable to function.

This problem first occurred after having car for less than 6 months. Towed to dealer for warranty work and the said they could not find a problem. Yesterday, was traveling and, as before, engine light came on, car went into neutral (gear indicator on dashboard looked like a slot machine) and when I coasted to a stop (more than once on a two lane road with no emergency lane), it would not go into gear. After turning engine off, it then had trouble starting, and when it did re-engage into gear, it would randomly go out of gear and we "limped" home going less than 25 miles an hour having to stop a half dozen times hoping the car's transmission would re-engage long enough for us to get home. It was a very dangerous situation because it would disengage at any rate of speed and would not go back into gear even once I stopped for a period of time, getting progressively worse. In the rural area where we reside, there was more than one time when it disengaged, would not go back into gear, on a curve of a two-lane road with no emergency lane. I have learned that the Fiesta has had these problems since 2011 when my problems first began. It is a dangerous situation that appears to be systemic to the vehicle in many cases. At this point, it is not safe to drive.

The contact owns a 2011 Ford Fiesta. The contact stated the air conditioning unit malfunctioned and was blowing hot air into the vehicle. The contact took the vehicle to the dealer, who stated that a new fan box needed was needed to remedy the defective air conditioner. The contact did not replace the fan. The contact did not speak to the manufacturer regarding the air conditioner. The failure mileage was 48,000. The VIN was not available.

While driving on the expressway (70 mph) the car suddenly had no power. I was pushing the gas pedal down to the floor but, the car was not responding. I yanked the steering wheel hard and the car settled on the shoulder. If a car were behind me (rarity for a car not to be right behind on expressway) it would have plowed right into my car. Mechanic could not find a problem. A year later same thing is still happening. The last happened while, I was stopped at a red light. Car just went dead. I drive stop and go to work and back. Car seems to shift from first gear to third gear every time I have to slow down or stop. Seems to fight me from moving, then suddenly lurches forward. My mom borrowed my car one day and says she will never step foot in it again. The dealership just told me that they can't find a problem but, that the front brakes and rotors are bad and I need a new catalytic converter! if Ford knows they can't fix the transmission problem (or what they call not a problem), why did they extend the warranty? Ford claims it is normal for this transmission to jump. Then why did it not jump the first two years I owned it?! my check engine light goes on all the time. My traction control light and hill climb light both came on in the summer, on a flat surface. There was no snow, no slush, no ice, and no hill! the dealership said they didn't find a problem with that either. I am finally down to 8 more car payments and I'm scared to drive any distance in this car! especially in traffic!.

This transmission bucks, shakes, and at time falls completely down on quick acceleration. Upon acceleration it just comes out of gear, and rev the engine. It is has been rebuilt several times, flashed tcm's at $120 a pop, but it is so dangerous it needs to be crushed. This model also has a poorly engineered negative ground wire that has cost time and money hunting 'ghost' sensor problems related to the transmission and engine. Drive this car as the evidence of failure! as a responsible owner I'm hoping it will not go to another victim.

The contact owns a 2011 Ford Fiesta. While putting out of a parking space, the vehicle jerked and lost power. The contact had to wait until the traffic died down to pull out of the space. The vehicle was taken to the dealer where it was diagnosed that the computer needed to be reset and the clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.

I have a various problems with the transmission. It keeps having a grinding noise like it has a hard time going into gear. I have noticed that the problem is worse when trying to quickly stop as well as accelerating right after. The transmission problem is currently keeping the Fiesta in the shop right now but the dealership is saying that this problem is normal and there is no repair is available at this time. I have also had problems with the window not rolling up right. This was fixed but I think that over time it will start to be a problem again. The final problem is the sound system not being properly wired as I plugged my phone to charge and the radio stopped getting reception.

The contact owns a 2011 Ford Fiesta. The contact stated that she depressed the accelerator pedal and the engine shuttered. The vehicle was taken to the dealer for inspection where they stated that the computer needed to be reprogrammed. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 300.

The contact owns a 2011 Ford Fiesta. The contact stated that he was experiencing a recurring failure with the electrical system. The fuel sensor failed a total of three times and was replaced upon each failure, but continued to recur. The navigational system would malfunction sporadically but the dealer was unable to correct the failure. The contact stated that every electrical component of the vehicle exhibited some type of intermittent failure. The vehicle was taken to a local repair shop where it was determined that the master program calibration was off. The vehicle was unable to be repaired so the manufacturer repurchased the vehicle. The VIN was unavailable. The failure mileage was 8,000.

2011 Ford Fiesta. Attorney writes on behalf of clients in regards to vehicle catching fire while driving the driver of the vehicle stated he was driving with the cruise control activated, when suddenly the vehicle began to lose power and the heater stopped working. The driver stopped the vehicle, after seeing a glare at the driver's side window. He turned the vehicle off and removed the key. The fire started in the front of the vehicle under the dashboard. According to the fire report, the fire was due to an electrical problem.