Car Will Not Start problems of the 2014 Ford Fiesta

The contact owns a 2014 Ford Fiesta. The contact's daughter entered the vehicle and noticed that the ignition switch was frozen. The contact's daughter placed the key in the ignition switch, but the vehicle failed to start. The failure occurred without warning. The vehicle was towed to the dealer (bill currie Ford, 5815 n dale mabry hwy, tampa, FL 33614) where it was diagnosed that the ignition switch and the ignition housing needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the parts would not be available for the remedy until January 20, 2018. The manufacturer was contacted at 800-392-3673 and stated that the parts were on backordered until January 20, 2018. Case number: cas-13704756 was provided. The approximate failure mileage was 57,000.

Purchased a used 2014 Ford Fiesta, after a month of purchase, I began to have major mechanical issues with the car. The car wouldn't start and even stopped while driving.

I leased the car through my bank on may 5th 2016 with just over 35,000 miles. Two months into that the car didn't start and all electronic lights were flickering. It displayed transmission malfunction. I towed the car to a big Ford repair shop. They said it needed a new transmission update and a new clutch. They took care of it. This has happened seven (7) times since I got the car may 2016. Pretty much every four months. It is completely inconvenient and costly. I have also been having problems with the evap fuel components. I have a check engine light on now and it needs to be serviced. The last time I got a transmission update from Ford was in March 2019. My car now barely has 66,200 miles so it's very disappointing the amount of work and transmission issues I've had to deal with. I still owe $4,800 on the car. I leased it for $12,000. I am hoping I am able to get some help or some kind of compensation for dealing with the issues for years. I traded in a good working Jeep to get this car because I thought it would be good on gas and economical. This is my first Ford car. I will probably never buy another Ford car. I wouldn't want to get burned again. Thank you for your time.

10/25/14 purchased Ford Fiesta, from fletcher jones imports. On 10/28/14 Fiesta would not start and was towed back to fletcher jones. On 12/15/14 Fiesta would not start and was towed to friendly Ford dealer. On February 2 Fiesta would not start and again towed to friendly Ford dealer; where, at the writing of this Fiesta compliant { 2/05/15} is still at friendly Ford dealer. I am a senior and I feel I was a prey, I was never informed of the car mechanical condition. I was intimadate by mr steve kapran, who told me, "you bought it, you own it, and that nevada does not have a lemon law. I paid cash for that Ford Fiesta. Can you help me come to a fair agreement or to return the Fiesta back to fletcher jones imports, las vegas, nv 89117. Jeri cooper.