Door Latch Problems of Ford Fiesta - part 1

2012 Ford Fiesta. Consumer writes in regard to defective door latch.

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The contact owns a 2015 Ford Fiesta. The contact stated that while the vehicle was parked, the front passenger's door latch failed to latch as needed, and the front passenger's door failed to close securely. The contact used duct tape to prevent the door from opening unexpectedly. The contact stated that the failure started shortly after the vehicle was purchased. The contact stated that the vehicle was taken to several independent mechanics however, the failure was not duplicated. The dealer was made aware of the failure and provided the contact the cost for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 89,072.

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Tl the contact owns a 2013 Ford Fiesta. The contact stated that the front passenger's side door latch had malfunctioned and the door would not remain closed or locked. The cause of the failure was not determined. The local dealer and manufacturer were not notified. The failure mileage was 105,000.

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The contact owns a 2014 Ford Fiesta. The contact stated that the front driver's side door latch malfunctioned and the door failed to remain closed. The cause of the failure was not determined. The contact indicated that the vehicle was included in NHTSA campaign number: 20v177000 (latches/locks/linkages) however, the parts needed to repair the vehicle were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer chino hills Ford located at 4480 chino hills pkwy, chino, CA 91710 was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 100,000.

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I went to pick up my nephews from their babysitter this weekend and when I was driving back home the back door behind the passenger seat swung open. Keep in mind I had two little kids in the back freaking out I slowly made my way to the side of the freeway. I haven't been able to close it so we had to disconnect the battery so it wouldn't die. Arizona is a very hot state but I do not feel safe driving my car because I'm scared that the other doors will do the same thing. Ford needs to fix this problem immediately.

Tl the contact owns a 2014 Ford Fiesta. The contact stated that the vehicle's door latching system failed. The vehicle was taken to glen jones Ford casa grande (1932 north pinal avenue, casa grande, az) to be repaired for the rear driver's side latch, but the failure recurred. The contact stated that the door ajar indicator illuminated while driving. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 17v210000 (latches/locks/linkages). The failure mileage was 20,000.

Tl the contact owns a 2012 Ford Fiesta. The contact stated that the rear passenger door was stuck in the open position. The contact attempted to close the door, but was unsuccessful. The dealer was not contacted and the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,750. The VIN was unknown.

Tl the contact owns a 2013 Ford Fiesta. The contact stated that the vehicle was repaired per NHTSA campaign number: 15v246000 (latches/locks/linkages), but the failure recurred. The contact stated that when the doors were closed, they did not latch. The contact called waldorf Ford at 301-234-7591 (located at 2440 crain hwy, waldorf, MD 20601) and was informed to call NHTSA. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.

The contact owns a 2013 Ford Fiesta. The contact stated that while driving 65 mph, the driver's side rear door opened independently. The contact stated the door was secured using bungee cords. The vehicle was taken to san tan Ford located at 1429 e motorplex loop, gilbert, az 85297, (480) 821-3200, to be diagnosed. The contact was informed that an unknown part needed to be replaced to have the door latch operate as designed. The vehicle was repaired. The contact stated that the passenger's side rear door also experienced a similar failure and was also repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

The contact owns a 2015 Ford Fiesta. The contact stated that the rear driver’s side door failed to latch securely when closed. The contact stated that the door would only lock when the latch was manually pushed down. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 20v177000 (latches/locks/linkages). The failure mileage was approximately 12,000.

The contact owns a 2013 Ford Fiesta. The contact stated while making a left turn at the traffic light, with her grandchild in a car seat in the rear passenger seat, the rear passenger's side door opened inadvertently. The contact stopped in the middle of the road. A bystander attempted to close the rear passenger's side door; however, the door failed to closed. The bystander was able to keep the door closed by using a cord. The contact moved her grandchild to the rear middle seat. The contact also stated that while driving on another occasion, the front driver's side and front passenger's side doors inadvertently opened.  additionally, the contact stated while driving on a slight incline, the vehicle inadvertently rolled back. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact depressed the brake pedal, but the failed to respond. The contact engaged the electronic parking brake; however, the vehicle rolled to the base of the incline. The contact was able to continue driving on the leveled road surface. The contact stated that the failure had been recurring while driving on an incline. The manufacturer was notified of the failure and advised to contact the dealer for recall repairs. The dealer was contacted. The vehicle was not diagnosed nor repaired. The contact also stated that the seat belts pretensioners of the vehicle were not retracting as intended. Additionally, the contact stated that the vehicle was previously involved in a crash. The contact stated while idled at the traffic light, another vehicle crashed into the front end of the vehicle. The front driver's side air bag and knee air bag deployed and propelled burning fragments on the contact's face, legs, neck chest, arms. The contact also stated that the front driver's side air bag also hit her on her chin and neck and knocked her unconscious. The contact was transported to the hospital by emergency services. A police report was filed. The contact stated that she sustained burns all over her body and had been r.

The contact owns a 2012 Ford Fiesta. While driving 60 mph, the front passenger door became ajar. The contact was unable to securely latch the door. The vehicle was not taken to be diagnosed or repaired. A dealer was not contacted. The vehicle was not included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The manufacturer was notified of the failure. The approximate failure mileage was 81,000.

Tl the contact owns a 2014 Ford Fiesta. The contact stated that the rear passenger side door latch detached. The vehicle was taken to jones Ford buckeye (24600 w yuma rd, buckeye, az 85326, (623) 386-4429) where it was determined that the VIN was not included in NHTSA campaign number: 16v643000 (latches/locks/linkages); however, the technician repaired the rear passenger side door latch as a courtesy. The contact requested that all the door latches be replaced, but the technician declined. The contact stated that the rear driver's side door latch detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures and provided case number: cas25174955. The failure mileage was approximately 180,000.

Tl the contact owns a 2014 Ford Fiesta. While driving at an unknown speed, the contact noticed that the rear driver's side door opened. The contact pulled over to close the door, but it would not latch. The contact's son had to hold the door closed while driving to the contact's residence. The contact tied the rear driver's door with a piece of rope and drove to the dealer (legacy Ford, 413 industrial blvd, mcdonough, GA 30253) where it was diagnosed that the door latch was faulty. This was the second door latch failure within a year. During the first occurrence, the rear passenger door opened while driving. Greene Ford (2365 browns bridge rd, gainesville, GA 30504) stated that there was a recall on all four door latches and, to the contact's understanding, the recall repair had been performed. The contact researched and found that the paperwork showed that the recall repair had been performed, but the serial number was the original door latch that the manufacturer installed in the vehicle. The manufacturer was notified and informed the contact to call the dealer. The VIN search found no recalls associated with the vehicle. The failure mileage was 63,422.

The contact owns a 2014 Ford Fiesta. While driving 50 mph, the rear passenger door became ajar without warning. After several attempts, the contact was able to securely lock the door. The vehicle was not taken to have the vehicle diagnosed. The dealer and manufacturer were not contacted. The vehicle was not included in NHTSA campaign numbers: 15v246000 (latches/locks/linkages) or 17v210000 (latches/locks/linkages). The vehicle was not repaired. The approximate failure mileage was 85,000.

The contact owns a 2014 Ford Fiesta. While the vehicle was parked, the contact attempted to open the front passenger door. The contact's left middle finger came in contact with the interior door latch and the contact sustained a deep laceration. Medical attention was required and the contact went to his doctor. The contact stated that the metal and plastic components in the latch had separated, leaving a sharp edge. The manufacturer was made aware of the failure and stated that this was the first time they heard of this issue. The vehicle was not diagnosed or repaired. The approximate failure mileage was 14,000.

The contact owns a 2012 Ford Fiesta. While driving 45 mph, the driver side door opened without warning. The contact thought that she had not locked the door correctly, but the failure occurred again. While driving 45 mph, the front and rear passenger side doors opened without warning the following day. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

2013 Ford Fiesta. Consumer writes in regards to door latch malfunction and seeks reimbursement for installation of recalled door latch part.

The contact owns a 2014 Ford Fiesta. After the vehicle was repaired per a voluntary recall for the power train and while in park, both rear doors failed to latch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 15v246000 (latches/locks/linkages), but the VIN was not included. The failure mileage was 43,700.

The contact owns a 2014 Ford Fiesta. While driving 20 mph, the front passenger door became ajar without warning. The contact was unable to securely close the door. The vehicle was towed to an independent mechanic who diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The manufacturer was notified of the failure. The approximate failure mileage was 33,000.

The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle was repaired per NHTSA campaign number: 15v246000 (latches/locks/linkages). After the repair, while driving 45 mph, the rear passenger side door opened independently and could not be closed. The vehicle was taken to a dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired, but the failure recurred and the front passenger side door opened independently as well. The vehicle was again taken to the dealer where the dealer stated that the contact would have to pay out of pocket as the recall repair had already been completed. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 82,000.

The contact owns a 2013 Ford Fiesta. Upon driving out of a parking space, the contact noticed that the door ajar indicator illuminated on the instrument panel. The contact shifted the vehicle into park, exited the vehicle, and checked the front passenger door by opening and closing it; however, the door failed to latch. The contact had to tie the door shut with a plastic strap like material. The contact drove to marshall Ford (1075 w terra ln, o'fallon, mo 63366 (636) 978-3673) where it was diagnosed with a failed door latch. The contact was informed that he would have to pay for the repairs since the vehicle was serviced per NHTSA campaign number: 15v246000 (latches/locks/linkages). The contact mentioned that he experienced a failure with the rear passenger door in September of 2016, where it failed to latch. The vehicle was taken to marshall Ford again and the rear passenger door latch was diagnosed as faulty. The contact stated that the dealer's work order only stated that one of the rear doors was repaired, not all four doors as indicated in the recall. The manufacturer was made aware of the failure and the contact was awaiting a return call from a supervisor. The rear passenger door latch failure occurred on 9/8/2016 and the front passenger door failure occurred on 6/23/2017. The failure mileage was 124,000.

The contact owns a 2013 Ford Fiesta. While driving at an unknown speed, the rear driver's door sensor indicated that the door was not closed. After stopping to examine the door, the driver discovered that the door latch was faulty and the door would not remain closed. The contact indicated that the four door latches were previously replaced, but the failure recurred. The manufacturer was not notified. The VIN and failure mileage were not available.

2011 Ford Fiesta. Consumer writes in regards to dealerships failure to repair driver side door latch recall notice. The consumer stated the vehicle was repaired under recall but the failure recurred. Updated 04/07/js.

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The contact owns a 2013 Ford Fiesta. The contact was not experiencing a failure until a recall repair was completed for NHTSA campaign number: 15v246000 (latches/locks/linkages). Months later, the front passenger side door latch failed to function. The manufacturer was notified of the failure and provided no solution other than the contact replacing the part with the same part. The recall remedy failed to provide a solution. The failure mileage was not available.

The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle received a recall repair for NHTSA campaign number: 15v246000 (latches/locks linkages). The contact had not experienced a failure prior to the recall repair. After the recall repair was completed, the contact began experiencing a failure. When attempting to lock the vehicle, the warning light indicated that the doors were successfully locked. While driving at various speeds, the doors unlocked and the light indicated that the doors were locked. The contact took the vehicle to the dealer, but it was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact completed a VIN search and found that NHTSA campaign number: 15v246000 (latches/locks linkages) was still referred to as an open recall. The failure mileage was unknown.

The contact owns a 2011 Ford Fiesta. While driving at an unknown speed, the rear passenger side door failed to latch. The contact had to fasten the door with a rope. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The VIN was invalid. The failure mileage was unknown.

The contact owns a 2013 Ford Fiesta. While driving 5 mph, the rear driver side door opened independently without warning and emitted a loud noise. The door failed to close. The vehicle was merged to the side of the road, where the door was eventually closed with the help of a stranger. The vehicle was towed to the dealer. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages) prior to the failure. The dealer stated that a special recall line needed to be reached for the recall repair parts. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,400.

The contact owns a 2013 Ford Fiesta. The contact stated that the door latch malfunctioned after opening and closing the vehicle door. The contact was able to tie the door closed and drive the vehicle to the dealer. The technician confirmed that the malfunction was part of a recall; however, only one door could be repaired. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.

The contact owns a 2012 Ford Fiesta. While driving approximately 35 mph with a child seated in the rear passenger seat, the rear passenger door erroneously opened while making a left turn. The contact discovered that the door latch and lock failed and the door would not remain closed and secured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 10,000.

2014 Ford Fiesta. Consumer writes in regards to door latch malfunction and vehicle VIN not listed on faulty door latch issue recall. The consumer stated in July 2015, the right rear door latch on his daughters vehicle opened while she was driving and would not latch. The consumer learned there was a recall for the problem and the dealer repaired under what the consumer believed was the recall. In July 2016, the left rear door opened and would not latch. The dealer informed the consumers daughter it as not covered by any recall, even though there was an open for the problem. One month later, she experienced the same door latch problem with the right front passenger door. Once again, according to the dealer, it was not covered.

2014 Ford Fiesta. Consumer writes in regards to rear door latch issue. The consumer requested information on why the vehicle was not included in the door latch recall(15v246000).

Tl the contact owns a 2012 Ford Fiesta. The contact stated that the rear driver side door would not close and remain shut. The vehicle was taken to DE paula Ford (1101 central Ave, albany, NY) and the door latch was replaced. The failure was remedied, but the same failure recently occurred on the front driver side door. The manufacturer was notified and stated that the vehicle was not included in NHTSA campaign number: 15v246000(structure). The contact indicated that the vehicle experienced the same failure listed in the recalls. The failure mileage was 40,000.

The contact owns a 2011 Ford Fiesta. While driving at 45 mph, the door opened without warning. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number:15v246000 (latches/locks/linkages). The parts needed for the recall repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was 30,000.

The contact owns a 2011 Ford Fiesta. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The contact contacted the dealer, moses auto group (1433 maccorkle Ave, st albans, wv 25177, (304) 722-4900) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rear driver's side door failed to latch and was unable to close securely. The approximate failure mileage was 89,000. VIN tool confirms parts not available.