Ford Fiesta owners have reported 73 problems related to door latch (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fiesta based on all problems reported for the Fiesta.
The contact owns a 2012 Ford Fiesta. While traveling 65 mph, the front passenger side door fractured without warning and opened while the vehicle was in motion. The contact had to pull the vehicle over and make a quick adjustment to the door due to the failure. The internal lights remained illuminated due to the failure, which drained the battery for months. The vehicle was also included in NHTSA campaign number: 15v246000 (latches/locks/linkages), but the dealer was not able to provide the part for several months, which was not in a reasonable timeframe to schedule the recall repair. The contact was unable to determine when the part would become available. The contact was still experiencing the failure. The vehicle was also included in NHTSA campaign number: 12v488000 (air bags). The dealer was unable to determine when that recall repair would be performed. The dealer did not notify the contact that the recall needed to be performed. The contact reported the failure to the manufacturer and was waiting to determine when the two recall repairs would be performed. The vehicle was still at the dealer to be repaired for the door lock failure and still waiting for the software update for the air bags. The approximate failure mileage was 92,000.
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The contact owns a 2011 Ford Fiesta. While the vehicle was parked, the rear passenger side door was opened. When the door was closed, it would not latch. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 65,000. The VIN was unavailable.
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Tl the contact owns a 2013 Ford Fiesta. The contact stated that cella Ford (3210 doctor m. L. K. Jr blvd, new bern, nc 28562, (252) 638-4011) repaired the vehicle per an unknown recall regarding the door latches. Immediately after leaving the dealer, the rear passenger door latch failed again and was replaced for free. Over time, each of the door latches that were replaced per the recall also failed. The manufacturer was notified of the failures. The failure mileage was not available.
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The contact owns a 2011 Ford Fiesta. The contact stated that the front passenger side door latch fractured without warning and would not close. The vehicle was taken to an authorized dealer, who replaced the latch and the failure recurred on another door. The contact stated that months later, upon movement near the door, the rear passenger side door latch fractured. The vehicle was to be taken back to the authorized dealer to replace a second latch. The contact was not included in NHTSA campaign id number: 15v246000 (latches/locks/linkages). The vehicle was repaired. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.
The contact owns a 2012 Ford Fiesta. The contact stated that while attempting to reverse, the door ajar warning light illuminated. A pedestrian notified that the rear passenger door was opened and the door failed to latch. The contact used bungee cords in order to keep the door closed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 39,000.
The contact owns a 2011 Ford Fiesta. While driving at 10 mph, the rear driver side door opened and the door ajar warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000. The VIN was unavailable.
The contact owns a 2011 Ford Fiesta. The contact received a recall notification for NHTSA campaign number. 15v246000 (door latch) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Ford Fiesta. The contact stated that the front passenger door failed to latch. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,100. Updated 1/7/cn.
The contact owns a 2012 Ford Fiesta. While attempting to close the rear passenger side door, the door would not close. The dealer stated that the plastic exterior door latch failed. The manufacturer was not made aware of the issue. The failure mileage was 68,000.
The contact owns a 2013 Ford Fiesta. While driving approximately 10 mph, the rear passenger side door flew open without warning. The contact stated that the vehicle was taken to a dealer. The technician diagnosed that the door latch failed and needed to be replaced. The vehicle was not repaired. Previously, the door latch for the front and rear driver side failed and were repaired by the dealer. The manufacturer was made aware of the failure on numerous occasions. The VIN was unavailable. The approximate failure mileage was 65,000.
The contact owns a 2011 Ford Fiesta. The contact stated that the rear passenger's side door handle separated from the vehicle and the contact was unable to close the door. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 76,000.
The contact owns a 2012 Ford Fiesta. The contact stated that the rear passenger side door failed to latch. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
The contact owns a 2012 Ford Fiesta. The contact stated that while traveling approximately 30 mph, the rear passengers side door latch became fractured. The vehicle was taken to an authorized dealer. The technician diagnosed that the latch needed to be replaced. The contact had to use an interim fix of a shoe string and a seatbelt to secure the door until the vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,792.
The contact owns a 2012 Ford Fiesta. The contact stated that the rear passenger side door failed to latch properly. A passenger had to hold the door closed while the vehicle was in operation. The dealer stated that the rear passenger side door latch fractured. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 53,100.
The contact owns a 2011 Ford Fiesta. The contact stated the plastic on the door latch assembly fractured and the doors could not be closed. The contact stated that the rear doors were tied together with a rope in order to keep the doors closed. The contact was concerned for their safety. The vehicle was taken to a dealer where it was diagnosed that all four door latch assembly needed to be replaced. The contact mentioned that the door latch assembly for both rear doors was previously repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000. Updated 12/01/lj updated 02/03/15.
Passenger side front door latch suddenly stopped working. Drove car in the morning and had no issues with that, or any other, door. After returning home for a couple of hours, had to make another trip with a passenger. As we were pulling out from my driveway, I noticed a warning in the message console saying the passenger door was ajar. Sure enough, a simple push of the door opened it wide. After some tinkering, we noticed the door latch was not actually locking into place. The mechanism moved as it should, but wouldn't lock and stay in place until handle was pulled. This seems to be a very common issue, as a five minute google search revealed numerous complaints within the last few weeks with people experiencing this same problem. This is completely unacceptable and unsafe. Ford needs to fix this defect as soon as possible! updated 12/11/14.
The contact owns a 2011 Ford Fiesta. While making a left turn at an unknown speed, the rear passenger door opened without warning. The contact merged the vehicle to the side of the road and discovered that the latch would not connect to keep the door closed. The contact tied some material around the interior latch to keep the door closed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 101,023. Updated 10/30/cn the consumer stated 3 out of 4 of the door handles broke. Updated 4/27/2015.
The contact owns a 2012 Ford Fiesta. The contact stated that after exiting the vehicle, the rear passenger side door failed to latch. The contact also stated that the door failed to remain closed and the door was tied in order for the door not to open while driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 34,500.
The contact owns a 2012 Ford Fiesta. The contact stated that while opening the rear passenger side door, the door handle fractured. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,270.
The contact owns a 2011 Ford Fiesta. The contact stated that the rear passenger side door failed to latch. The dealer stated that the rear passenger side door needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.
The contact owns a 2012 Ford Fiesta. While attempting to drive the vehicle, the rear passenger side door swung open. Another passenger tried closing the door, but it would not shut. The dealer stated that the door latch assembly needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The VIN was unavailable. The approximate failure mileage was 38,000.
The contact owns a 2012 Ford Fiesta. While driving 40 mph, the front passenger door automatically opened and forced the passenger to hold the door closed. An unknown warning indicator illuminated during the failure. The dealer stated that the door latch needed to be replaced. The vehicle was repaired and the manufacturer was not notified. The approximate failure mileage was 38,000.
The contact owns a 2012 Ford Fiesta. The contact stated that the front passenger side door would not close. The failure was caused by the front and rear door latch assembly. The failure occurred twice. The vehicle was taken to the dealer for diagnostic testing and the mechanic stated that the door latch assembly needed to be replaced. The vehicle was not repaired and the manufacturer was not notified of the failure. The approximate failure mileage was 49,750.
The contact owns a 2012 Ford Fiesta. While driving at an unknown speed, the door ajar warning indicator illuminated. The contact noticed that the rear passenger side door was ajar and failed to latch. The vehicle was taken to the dealer, but the parts were unavailable to perform the repair. The manufacturer was notified. The failure mileage was 44,000.
The contact owns a 2014 Ford Fiesta. The contact stated that the rear passenger side door failed to latch without warning. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. The failure recurred. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 17,000.
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The contact owns a 2012 Ford Fiesta. The contact stated that while driving 45 mph, the rear passenger side door opened and the latch detached. The contact also stated that the rear driver side door latch detached previously. The vehicle was taken to the dealer where it was diagnosed that the locking mechanism needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.
The contact owns a 2013 Ford Fiesta. The contact stated that the door opened independently and would not remain closed. The vehicle was taken to the dealer where the repairs were unknown. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 27,000 and the current mileage 38,000.
The contact owns a 2012 Ford Fiesta. The contact stated the front passenger's side door would not latch. The contact stated that had recurred one other time. The vehicle had been taken to dealer however, the part needed for the repair was not available. The vehicle was not repaired and the manufacturer was notified of the issue. The failure mileage was 14600.
The contact owns a 2012 Ford Fiesta. While parked, the rear passenger side door would not latch. As a result of the door not latching, all the interior lighting illuminated while driving. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired. Nine months later, the front passenger side latch failed causing the door to open while the contact was driving at approximately 40 mph. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
The contact owns a 2011 Ford Fiesta. The contact stated that the rear passenger door failed to close. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 105,000.
The contact owns a 2012 Ford Fiesta. While in park, the latch inside of the rear passenger door fractured. As a result, the contact was unable to close the door. The vehicle was taken to a dealer. The technician diagnosed that the latch needed to be replaced. The vehicle was repaired; however, ten months later, the front passenger side latch inside of the vehicle fractured. The vehicle was taken to multiple mechanics and a dealer who all diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,000.
The contact owns a 2011 Ford Fiesta. The contact stated that the power door locks failed to secure and lock the vehicle intermittently. The contact entered the vehicle and noticed that the rear passenger side door was not closing nor locking. The dealer stated that the rear passenger side door latch needed to be replaced. The vehicle was repaired, but then the front driver side door latch began exhibiting the same failure. The vehicle was not diagnosed or repaired. The contact attempted to notify the manufacturer. The approximate failure mileage was 16,000. The consumer stated the left rear door latch would not latch. In order to drive the vehicle to the dealer, he had to tie a rope around the door over the roof to other side. The dealer replaced the latch. On July 25, 2014, as the consumer started to drive, the driver side door suddenly opened. Again, it would not latch. The dealer replaced the latch again. Updated 08/28/14 updated 9/4/cn updated 09/15/14.
The contact owns a 2013 Ford Fiesta. The contact stated while driving approximately 10 mph, the front passenger side door opened inadvertently. After inspecting the vehicle, the contact discovered that the latch was broken. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
The contact owns a 2012 Ford Fiesta. The contact stated that the front passenger side door failed to latch properly. A passenger had to hold the door closed while the vehicle was in motion. The dealer stated that the front passenger side door latch fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
Rear passenger side door latch assembly will not latch when door is closed.
| Problem Category | Number of Problems |
|---|---|
| Door Latch problems | |
| Latches/locks/linkage problems | |
| Fueling/charging Door/hatch/port problems |