Air Bag Not Deploy problems of the 2010 Ford Flex

Side air bags failed to deploy after side impact. Only steering wheel air bag deployed.

Tl- the contact owns a 2010 Ford Flex. The contact stated that while waiting at a stop light a pickup truck traveling approximately 40 mph crashed into the rear of the vehicle causing the vehicle to crash into the rear of a 3rd vehicle that was located ahead. The contact indicated that the vehicle was destroyed during the incident but the airbags did not deploy. The contact suffered contusions to the abdomen and a left shoulder injury during the crash and the vehicle was destroyed. A police report was taken at the seen. The manufacturer was not notified of the air bag failure. The failure mileage was 46,000. Jft.

Tl the contact owns a 2010 Ford Flex. While driving 25 mph the contact crashed head on into another vehicle after the other vehicle failed to stop at a stop sign. The air bag warning light remained illuminted prior to the crash. The air bags failed to deploy. The police advised the contact that due to the impact the air bags should have deployed. The fire department had to force the door open in order to remove the contact from the vehicle. The contact advised the dealer that the air bag light was illuminated and the dealer stated that was a sign that the air bag was not functioniing; however, the air bag light was also illuminted when the vehicle was purchased. The contact advised the police and the dealer that the light was suppose to remain on to indicate that it was functioning properly. The dealer advised the contact to call them regarding the air bag failure after she spoke to the manufacter and the body damage was repaired. He vehicle was being repaired. The contact was injured and she has constant pain. The other driver in the vehicle that caused the crash was also injured. The contact required immediate medical attention. The VIN was unavailable. The failure mileage was 98,000. Rk.

We were involved in an accident where a Jeep was thrown into the front of our vehicle by a Ford f-150, totalling our vehicle, and our airbags did not deploy, none of them. We were at a stop sign and all walked away from the accident, but the police, fire department, and insurance adjuster all said something was wrong for the metal ibeam behind the bumper to be crushed into the radiator and for our airbags to not deploy. The insurance adjuster had already deemed our Flex as a total loss but mentioned that had we repaired the vehicle we would need to investigatre further why the airbags malfunctioned and have it fixed. We would still like to investigate to understand why this happened and to ensure this was an isolated incident or that a recall is issued before someone is seriously injured or killed due to this safety feature malfunction happens to someone else.