Door Latch problems of the 2013 Ford Flex

Tl the contact owns a 2013 Ford Flex. The contact stated that the passenger's side rear door lock latched securely however, the door ajar warning light remained illuminated. The contact stated that doors failed to lock when the vehicle was shifted into drive with the door ajar warning light illuminated. Additionally, the interior dome light and parking light remained illuminated. The contact called johnson city Ford (3519 bristol hwy, johnson city, TN 37601), and informed the dealer of the failure. The contact was informed that the driver's front door latch would be repaired however, the other doors were not covered under the warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 82,000.

Tl the contact owns a 2013 Ford Flex. The contact stated that the front passenger side door latch failed to lock and the door ajar warning indicator illuminated. The contact was concerned that her child would be able to open the door while the vehicle was in motion. The vehicle was taken to century Ford of mt. Airy (302 century dr, mt airy, MD 21771, (301) 829-2800) where it was diagnosed that all four door latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was advised to call NHTSA. The approximate failure mileage was 96,000.

The contact owns a 2013 Ford Flex. The contact stated that the doors would constantly unlock and the door ajar sensor illuminated. The vehicle was taken to the dealer where it was diagnosed that the latch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.

The contact owns a 2013 Ford Flex. The contact stated that the door ajar indicator illuminated. The battery had to be replaced twice, but the failure recurred. The contact stated that the dome light remained illuminated. The dealer diagnosed that the door latch mechanism needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.

The contact owns a 2013 Ford Flex. The contact stated that the rear driver's side door warning indicator illuminated. Although the warning indicator was illuminated, the door remained closed. The vehicle was taken to the dealer where it was diagnosed that the rear driver's side latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 54,000.

The contact owns a 2013 Ford Flex. The contact stated that the doors would not remain latched and the door ajar warning indicator illuminated. The dealer diagnosed that the door latch assembly would need to be replaced. The manufacturer was notified of the failure. The failure mileage was 72,000.

The contact owns a 2013 Ford Flex. The contact stated that the driver's side door latch failed to function properly inside and outside the vehicle. The vehicle was to be taken to a dealer for inspection and diagnostic testing. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 66,000.

The contact owns a 2013 Ford Flex. When the doors were closed, the door ajar warning indicator illuminated and the interior lighting illuminated continuously. The contact also stated that the doors did not lock and the alarm did not activate when prompted. The failures recurred continuously. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2013 Ford Flex. The contact stated that the door ajar sensor was illuminated, indicating that the door was open although it was closed. The vehicle was taken to the dealer. The technician diagnosed that the door latch needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 51,000. The VIN was not available.