Door problems of the 2013 Ford Flex

The contact owns a 2013 Ford Flex. The contact stated that the driver side door ajar light was constantly illuminated. The contact stated that due to the failure, the battery had to be replaced twice. The contact also mentioned that on a separate occasion, while reversing the vehicle the gear shift became inoperable without warning. The vehicle was restarted, and the vehicle operated as normal. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was notified of the failure, they informed the contact that there were no recalls for the vehicle. The failure mileage was approximately 36,492. The VIN was incomplete.

The contact owns a 2013 Ford Flex. The contact stated that the door ajar warning indicator illuminated even when the doors were closed. The contact stated that due to the failure, the interior lights did not cease to function, the doors would not lock, and the horns would function independently. The vehicle was taken to the dealer where it was diagnosed that the interior door latches would need to be replaced. It was unknown if the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,000.