general problems of the 2013 Ford Flex - part 2

80 problems related to equipment have been reported for the 2013 Ford Flex. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Ford Flex based on all problems reported for the 2013 Flex.

36 Equipment problem

Failure Date: 08/07/2017

Vehicle is not getting any gas do to faulty fuel pump, alarm keeps going off, third time replacing latch, one twice,.

37 Equipment problem

Failure Date: 05/18/2017

Dome light will not turn off, causing drain on battery, unsafe driving conditions at night. This seems to be an escalation of door ajar warnings for both driver side door and passenger side door. Have already had to replace battery.

38 Equipment problem

Failure Date: 05/17/2017

I placed the SUV in park, turned it off (the car was stationary). As I leaned on the vehicle to get out of it, I notice it rolled back. Because it was unusual, I push on the car frame to ensure everything was okay. When I pushed the vehicle, it continued to roll out of my garage. I had to run and jump in the car, restart it, and put in in the park position again. This caused great concern for me because my small children were in the car. After this occurred, I called Ford to report it. Recently, I've done research and realized that some of the 2012-2014 Ford Flex vehicles were recalled due to this problem. . Read more...

39 Equipment problem

Failure Date: 04/26/2017

Car alarm went off for no reason at 5:30 am in driveway. Neighbors are complaining about the noise.

40 Equipment problem

Failure Date: 04/20/2017

Had to replace battery due to door ajar warnings causing lights to stay on inside car. This also causes warnings about engine on with associated dinging of the warning bells. Very distracting.

41 Equipment problem

Failure Date: 04/19/2017

Door ajar warning for both driver's side and passenger side doors are on all of the time, even when doors are closed. This causes the inside lights to stay on. Alarm goes off for no reason. Dangerous conditions because when inside lights stay on at night, cannot see when backing up. The computer warning bell dings when coming to a stop and says engine is on. The doors will not lock automatically when you are in the car. This is definitely a safety issue. Why are other Ford models recalled for this, while the Flex is not? the Flex needs to be added to this recall.

42 Equipment problem

Failure Date: 04/17/2017

The vehicle was stationary, would not turn over to start. It would stall. Lights and electrical would come on. This has happened three times. Its a concern and safety issue with the fuel pump as believed by the reference of this site recall.

43 Equipment problem

Failure Date: 03/22/2017

Upon entering and starting vehicle displays door ajar when it is clearly closed and locked. Requires several hard closes of the door to deactivate sensor. Also randomly triggers car alarm. Appears to work properly in cooler weather. Dealer recommends a door latch replacement for an estimated of $500.

44 Equipment problem

Failure Date: 03/20/2017

Faulty door sensors. Door ajar light is constantly on even when door is shut. Makes it hard to drive at night as the dome light remains on for minutes after driving making reducing visibility while driving. With the door ajar light constantly on, makes it difficult to determine whether the door is open or closed. Due to the door ajar light, the dome light constantly remains causing excessive wear on the battery. Fixed one sensor already, now another door sensor is causing the problem, along with my trunk sensor malfunctioning every time I hit any little bump. The lights come on as soon as we start the car, whether moving or parked.

45 Equipment problem

Failure Date: 01/02/2017

The door ajar sensor stays on even after the door is shut. Two doors have had this issue repaired already in the past, now a previously repaired door and another door are coming up on the dash screen as door ajar. This causes the interior dome lights to come on, which drains the battery and the alarm to randomly go off at night while the alarm is set and the door "opens and closes" as the car car is thinking is happening without disarming first. The dome light also stays on for about 30 seconds while driving, which is distracting at night. The doors will no longer automatically lock while driving either since the car thinks the doors are open. This seems to be a common issue that needs to be addressed beyond Ford.

46 Equipment problem

Failure Date: 12/15/2016

I am having multiple problems with this vehicle! first and most important is door latches are not reading closed which disallows safety lock during operation of the vehicle. I also believe this might be the reason the alarm/panic randomly and quite often goes off. Secondly the third row seats no longer operate correctly from the panel in the rear cargo area. It clicks and try's to move but will always return to the normal position making it impossible to use them to allow extra storage space. Lastly the traction assist is very erratic when driving in snow which makes this vehicle less then desirable to drive in the snow, even with the control assist off it handles very poorly in icy/snowy conditions. Overall I hate this car if I wasn't upside down in it would be gone ASAP.

47 Equipment problem

Failure Date: 11/01/2016

Passenger driver side door always says ajar, doors don't lock, dome light always stays on. Driving, and stationary.

48 Equipment problem

Failure Date: 10/25/2016

Have replaced 3 of 4 door latches. Faulty latches shows the door is ajar, keeps the interior light illuminated, won't allow the doors to be locked while car is in motion, car alarm cannot be set, car alarm goes off randomly,.

49 Equipment problem

Failure Date: 09/08/2016

Due to a faulty door sensor on my front door indicates that the door is ajar, I am unable to lock my car doors as a result. My 3 year old daughter opened the door while the vehicle was moving and almost fell out.

50 Equipment problem

Failure Date: 07/04/2016

Several door latch sensors malfunctioning. They state "door ajar" when doors are closed. Prevents doors from locking while operating vehicle.

51 Equipment problem

Failure Date: 06/29/2016

2013 Ford focus titanium which has a broken pawl spring tab, which typically results in a condition where the door will not latch. I was driving down the road as my driver side front door opened and I was unable to shut my door. I have filed a complaint with Ford corporate, peoria Ford, jones Ford, national highway safety administration, contacted a local news reporter who did an article on the same car as mine which Ford ended up paying for after the article was made public, better business bureau, and several other reports made. I have a claim with Ford corporate however they are denying any internal assistance for fixing this repair due to it being a defective part however not included in the recall currently as 2013 Ford fusion and 2013 Ford fiesta is being listed with the same exact problem. I have been told that to get this fixed I should have had the extended warranty or would have to pay between $500 to $600 to get this defective part fixed or risk injury due to the door not being secured properly. The dealership tried to force me to sign a waiver stating that Ford was not liable if anything should happen while driving my car which I refused to sign. This needs to be fixed and if / when something happens as a result of this issue Ford will be held responsible for more then just the defective part.

52 Equipment problem

Failure Date: 06/02/2016

The sensor on the passage side front door, is saying ( passage side door ajar. I tried closing the door several times, but it still says passage side door ajar!.

53 Equipment problem

Failure Date: 06/01/2016

Twice the door ajar light was stuck on. The first time it was the passenger rear door and was fixed under warranty. The second time it was the passenger front door that I had to pay for at my Ford dealer this past August to the tune of $ 280. 00. Both times the interior light stayed on and also the car alarm would start itself. Now I was told by my mechanic that my battery is shot. I wonder why? I also own a 2013 c-max part of the latch recall.

54 Equipment problem

Failure Date: 05/10/2016

Door ajar alarm is on with door shut. Which will not allow doors to lock, being a major safety problem when you have childern. Also causes the interior light to stay on, which is not good on the battery.

55 Equipment problem

Failure Date: 02/16/2016

Door ajar sensor on passenger door will not reset. Even when the door is closed properly.

56 Equipment problem

Failure Date: 02/09/2016

Rear door sensors do not confirm that the rear doors are closed and will not signal doors to lock when vehicle is in gear, creating the potential for a door to be opened inadvertently while in motion. Also related, because the doors are constantly reading ajar, the interior courtesy lights will come on with the doors shut and will run down the battery. Ford has not made a repair available.

57 Equipment problem

Failure Date: 02/01/2016

The door ajar light comes on for the driver's door even when the door is shut. All times of day, all weather. Will turn on while car is in motion. Will prevent electric start from working, will prevent doors from locking automatically, will cause interior lights to stay on. We have found hundreds of posts about the same problem. This problem was already noted on other Ford models and a recall was issued. The same problem is on this car. There is a plastic latch in the door which is enabled when the door is shut but because the tolerances are off on the receiving latch the system believes the door is open even when it is properly closed. The dealership is willing to fix the problem. . . For $500. This is a known problem on other Ford models using the same parts. The recall should include all cars with this system.

58 Equipment problem

Failure Date: 01/11/2016

Takata recall ,door latch on driver door is failing, door ajar comes on the dash and keeps the dome lights on, issue will occur before and after the vehicle starts moving.

59 Equipment problem

Failure Date: 10/22/2015

The car started smoking from the engine compartment which the battery was leaking acid from the terminal. This happened while in motion and stationary. The dealership said it was not covered under extended warranty which I thought I was given bumper to bumper warranty. Passenger door sensor may be the cause. From no clear connection.

60 Equipment problem

Failure Date: 10/12/2015

Our Ford vehicle has a broken door latch that has not been included in the recall. Our door ajar light is constantly on and we never know if our door is safely closed or not. Thus far, all Ford representatives have not been helpful. The dealership said it's the same problem and to contact customer service. Customer service just told me that if my vehicle isn't recalled then I should fix it and keep my receipt. I find it hard to believe that it's a coincidence that my vehicle has the same problem as over a million+ other Ford vehicles. What steps do I take to get my vehicle added to the recall? this started months ago (probably almost a year ago) we thought maybe a sensor was off but the problem kept getting worse and once a recall was issued the problem made sense. Can you please help me?.

61 Equipment problem

Failure Date: 10/01/2015

Door latch assembly and sensor. I have replace 2 already within 1 yr and now needing to replace another one. This is ridiculous. I am out of warranty because of my miles not because of the year of the vehicle.

62 Equipment problem

Failure Date: 09/29/2015

Recently, when driving car suddenly feels as though it shifts to neutral, while driving down a busy highway. I coasted to a parking lot off of the service road, turned car off and restarted. This has happened at least twice lately. For months I have dealt with doors showing ajar, even when closed. Inside lights stay on. . . And alarm sounds often. First it was the passenger door, now the driver door and right rear passenger door constantly say ajar. Alarm sounds in the middle of the night. It has become necessary to disconnect battery cable every night in order for this not to happen. Recently had to purchase new battery. Passenger door was repaired at no cost to me. . . But dealerships want to charge me $1000 to repair door latches on driver door and rear passenger door, which on a 2013 vehicle is ridiculous. This obviously is an ongoing issue that needs to be addressed by Ford. . . And soon!.

63 Equipment problem

Failure Date: 07/02/2015

Door latch false sensor. Car does not properly register my passenger door as closed. As a result, my automatic lock system does not work and I start out driving with my inside lights on. Safety concern given hat I live in the city. Also, this issue has caused my parked car alarm to falsely go off and drained my battery. I had to pay $300 for a new battery when the cause is a manufacturer error that I've complained about for over a year and have now been advised that I must pay over $300 to repair.

64 Equipment problem

Failure Date: 05/05/2015

The door ajar sensor always thinks the door is ajar. This means the doors won't lock when the car is running, and the dome light stays on when driving. It can also cause the alarm to go off if the car is locked.

65 Equipment problem

Failure Date: 02/16/2015

Door ajar warning lights when door is securely closed. This is a know issue with several Ford service bulletins issued. There are definite safety concerns as the following also occurs: dome light stays on while driving making it difficult to see interior lights stay on when leaving vehicle allowing easy viewing of interior and possible battery drainage all doors will not lock (unacceptable) this is a major safety concern the false warning keeps driver from knowing if there is in fact a true door ajar situation Ford refuses to fix this under warranty saying the door latch (which the door ajar switch is an integral part) is a "wear and tear" part and therefor not cover by warranty. This is an issue on many Ford vehicles including Flex, edge, explorer and taurus.

66 Equipment problem

Failure Date: 02/15/2015

Door ajar sensors. The dash board cluster indicates that car doors are open ( ajar ) when they are not. This causes interior lights to stay until the car is driven, alarm to sound at night, which at times drains my battery. Auto door locks do not work. I reported this once before, here and to Ford customer service, not sure of the date, but in 2015 no response!!.

67 Equipment problem

Failure Date: 02/02/2015

The front passenger door ajar warning began showing while I was sitting in my driveway and the door has not been touched in fact there was not even a passenger in my vehicle. I tried opening and shutting the door several times and when this problem began and for about the first month the warning would reset. Since then the warning is present approximately 70% of the time. When the door ajar morning is active the interior lights stay on at low speed and regardless of speed you're unable to lock the doors. These issues are when the door ajar morning is active the interior lights stay on at low speed and regardless of speed you're unable to lock the doors which cause obvious safety and security issues as well as the added danger of not being aware of an actual door ajar. I took my Flex to summerville Ford and they acknowledge being aware of multiple Ford models with the same issue, apologized for not being able to fix the issue without my paying for it.

68 Equipment problem

Failure Date: 01/22/2015

2013 Ford Flex door ajar light illuminates and chimes preventing driver from locking doors as the alert unlocks all doors while vehicle is in motion and turns the interior lights on. Issue occurs intermittently and Ford reps, while acknowledging the issue as common in the Ford edge and Ford Flex refuse to change the faulty door sensor switch opting to charge customers $600+ to remove and replace the flawed design. Currently the sensor alerts us 10 to 15 times during a 30 minute ride.

69 Equipment problem

Failure Date: 01/16/2015

I own a 2013 Ford Flex sel. The door ajar light comes on when all doors are closed completely. This is a safety issue because the doors do not lock while driving. The lights don't shut off and the car tells me to shift in to park. On the personal side the lights stay on while parked and the bell rings as if the door is ajar. I can not utilize the remote start. I would agree it's normal wear and tear if it was only my car. I have search online and it seems to be a Ford problem.

70 Equipment problem

Failure Date: 10/20/2014

Door ajar warning when the door is properly shut. The vehicle is not recognizing that the door is closed.



Flex Service Bulletins