general problems of the 2016 Ford Flex

The contact owns a 2016 Ford Flex. The contact stated that the front passenger’s side door latch had fractured. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the spring in the door fractured and and damaged the striker within the door mechanism. The vehicle was not repaired. The manufacturer was informed of the failure and suggested that the vehicle be taken to the dealer for assistance. The approximate failure mileage was 133,000.

The contact owns a 2016 Ford Flex. The contact stated that the passenger’s side front and rear door latches malfunctioned making it difficult to securely close the doors. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The approximate failure mileage was 80,000.