Table 1 shows one common engine and engine cooling related problems of the 2019 Ford Flex.
| Problem Category | Number of Problems |
|---|---|
| Engine And Engine Cooling problems |
I am submitting a formal complaint regarding multiple premature and potentially safety-related failures on my 2019 Ford Flex, purchased new on 11/25/2019. These include: ?? 1. Rear suspension / rear toe link concern although my vehicle is not included in Ford’s rear toe link recall (20s62), it is experiencing the same symptoms: rear-end instability and drifting uneven or premature rear tire wear clunking or loose feeling from the rear suspension I have an appointment scheduled for August 6, 2025 to inspect the rear toe bar links, as I suspect they are defective or misaligned — the exact condition the recall addresses. ?? 2. Water pump failure the engine water pump failed before 100,000 miles, requiring a full replacement. This is a known issue in several Ford engines, and repair was required out-of-pocket despite the vehicle being well maintained. ?? 3. Exterior trim detachment multiple exterior trim pieces detached from the vehicle while driving, posing a road hazard to myself and others. These parts did not appear to be securely fastened from the factory. ?? 4. Premature tire wear rear tires wore out far earlier than expected — possibly linked to suspension or alignment issues, including the toe link concerns mentioned above. ? 5. Ongoing electrical failures since August 2022, I have had to return to the dealership multiple times for electrical system issues: 8/3/2022 11/2/2022 2/14/2024 these included battery/electrical drain issues and warning system malfunctions, which affect the vehicle’s reliability and safety. These problems began less than 3 years after purchasing the car new. These issues raise serious concerns about the overall build quality and long-term safety of the 2019 Ford Flex. I am concerned that my vehicle may have: been excluded from critical recalls, despite showing identical failure patterns undergone multiple early mechanical and electrical repairs developed safety-related defects that compromise both driver & public safety.
Coolant intrusion - water pump leaked inside the engine, causing engine failure. The engine has to be replaced. This has been a known problem with this model and has been fixed/covered by the warranty.
The water pump and timing cover gaskets are faulty. The water pump is internal and causes major engine malfunction when it breaks.
The contact owns a 2019 Ford Flex. The contact stated while driving at an undisclosed speed, the vehicle started shaking excessively and the vehicle briefly hesitated. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 50,000.
The contact owns a 2019 Ford Flex. The contact stated that while operating the vehicle the engine temperature gauge would increased and air conditioner would not blow cool air. The vehicle was taken to the local mechanic who discover the engine coolant levels were extremely low and the engine water pump was faulty and needed to be replaced. The vehicle was repaired. Recently while driving the vehicle suddenly lost automotive power and would not properly accelerate. The vehicle was taken to the local service center who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 65,000.