Structure Problems of Ford Flex - part 2

The contact owns a 2019 Ford Flex. The contact stated that the rearview camera was inoperable or displayed an inverted image while reversing. The contact stated that while reversing, the rearview camera was inoperable, causing the vehicle to hit another parked unoccupied vehicle on one occasion, and the vehicle hit a dumpster pole on another occasion. There was no injury sustained. The contact's vehicle was damaged, but the other vehicle was more damaged. The vehicle was taken to the dealer, where the infotainment system was replaced; however, the rearview camera failure persisted, and the rearview camera displayed a narrow view occasionally. Additionally, the contact stated that the exterior door b-pillar trim had detached and was previously replaced. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000(structure); however, the parts to do the recall repairs were not yet available.  the dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 2,450.

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The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera was inoperable approximately 30 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention) and 25v732000 (structure). The local dealer was contacted and confirmed that parts were on backorder. Another unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 25,000.

The contact owns a 2018 Ford Flex. The contact received a notification of NHTSA campaign: 25v732000 (structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front driver-side b-pillar trim with the security key pad had detached and almost struck nearby vehicles. The contact stated that she managed to pull over on the shoulder of the road; however, the vehicle independently locked, leaving the occupants on the shoulder of the road temporarily. In addition, the contact stated that while driving at an undisclosed speed on another occasion, the front passenger-side b-pillar trims had detached. The vehicle was taken to a local independent mechanic, where it was repaired out of pocket; however, the front driver-side b-pillar trim had detached, and upon further inspection, water would intrude through the missing, failed parts. The local dealer was contacted. It was unknown whether the vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

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The contact owns a 2019 Ford Flex. The contact stated that while driving the vehicle at unknown speeds, the passenger's side rear door panel detached from the vehicle. The contact stated that it was unknown if the panel crashed into another vehicle. The vehicle was taken to the dealer. The vehicle was repaired, however, the failure recurred with the same part, however, the panel was not completely detached, it was loose. The failure recurred when the panel detached and crashed into another vehicle. There were no known injuries. There was no police report filed. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

I purchased the vehicle new. It was repaired on three separate occassions for problems stemming from the windshield sensor as well as the molding was not correctly put on the door. Now the bench seat will not fold down. . Read more...

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2009 Ford Flex hood out of alignment, middle seat are electronic and would fold down. But when took to dealer they worked. Headliner is held on by magnets. This is in the one that has the sky lights in all three rows of seats. Ford told the dealer to put vecro to hold it up. By the way they have now had the car two days. Pick it up drove home still snap, took it back, they called and said vecro did not hold either. So now I have a rental car. This car was a demo with 5,000 miles on it. My wife and I put 200 on and discovered this issue. Other than the head liner, this is a very sweet CA very roomy. Lets hope dealership can fix the issue.