Structure Problems of Ford Flex - part 2

The contact owns a 2019 Ford Flex. The contact stated that while driving 65 mph, the driver's side b-pillar trim detached from the vehicle. The vehicle was not diagnosed or repaired. The contact stated that on another occasion, the passenger’s side b-pillar trim became loosened. The contact removed the passenger side b-pillar trim due to safety concerns. The vehicle was not diagnosed or repaired after the most recent failure. The contact related the failure to TSB: 202427. However, the part to do the repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.

See all problems of the 2019 Ford Flex 🔎.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v829000 (structure); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time to make the parts available. The contact stated that when in reverse, the back over prevention camera displayed the image at the rear of the vehicle in reverse. The dealer was contacted twice and, most recently, advised the contact to wait an additional six months for parts. The failure mileage was approximately 45,000.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v829000 (structure) and 25v695000 (back over prevention); ); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver's and passenger's side door b-pillar trims had detached, causing wind noise while driving. Additionally, the rear-view camera displayed a distorted image while reversing. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v829000 (structure); however, the parts to do the recall repairs were not yet available. The contact stated that while reversing, the rear-view camera was inoperable. Additionally, the driver's side b-pillar trim detached, allowing water to leak into the vehicle. The vehicle was taken to the dealer, where it was inspected but not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the rearview camera failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 48,000.

The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v829000 (structure); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(r), the rearview camera displayed a blank or distorted image. The contact made several attempts to notify the dealer but was unsuccessful. The vehicle was not repaired. The failure mileage was unknown.

See all problems of the 2016 Ford Flex 🔎.

The contact owns a 2019 Ford Flex. The contact stated that while in reverse(r), the rear-view camera displayed a blank screen or a distorted image. The contact then received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v829000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The dealer was notified of the failure several times, and the contact was informed that parts were not yet available. The failure mileage was approximately 45,000.

The contact owns a 2019 Ford Flex. The contact stated that while in reverse(r), the rear-view camera image was distorted or upside down. The contact received notification of NHTSA campaign number: 24v951000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not notified of the failure. In addition, the contact also received notification of NHTSA campaign number: 25v732000 (structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The contact stated that the passenger's side door b-pillar trim had become loosened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.

See all problems of the 2018 Ford Flex 🔎.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "rear-view camera unavailable" was displayed on the screen. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at an undisclosed speed, the driver's side b-pillar trim detached from the vehicle. The contact pulled over to the side of the road, exited the vehicle, and, upon inspection, became aware that a section of the b-pillar trim had detached from the vehicle, and the other half was loose and hanging off by the wires. The contact used tape to secure the remaining half of the b-pillar trim. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal before the transmission shifted. No warning lights were illuminated. In addition, when the vehicle was shifted into park(p) and turned off, the vehicle jerked and moved back and forth. Several unknown warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The vehicle was not repaired. The contact stated that on a separate occasion, the driver's side b-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired after the most recent failure. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA campaign number: 24v951000 (back over prevention). The contact stated that prior to receiving the recall letter, the contact experienced back over prevention camera failure. The contact also received notification of NHTSA campaign number: 25v732000 (structure). Before receiving the recall letter, the driver's side b-pillar cracked in half. The local dealer was notified of the failures several times and informed the contact that parts were not available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not informed of the failure. The failure mileage was approximately 35,500.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that when the back over prevention camera was activated, the screen failed to display an image, or the image would be inverted. The dealer was contacted. The manufacturer was made aware of the issues. The failure mileage was approximately 35,000.

The contact owns a 2019 Ford Flex. The contact stated that while driving at an undisclosed speed, the driver's side b-pillar trim detached and flew off the vehicle. In addition, the contact stated that the passenger's side b-pillar had detached and fallen off the vehicle two years prior. The vehicle was taken to an independent mechanic, and the contact was informed that the driver’s and passenger’s side s b-pillar trims needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000. The VIN was unavailable.

The contact owns a 2019 Ford Flex. The contact stated that while in reverse(r), the rearview camera image occasionally displayed a blank or blue screen. The contact then received notification of NHTSA campaign number: 24v951000 (back over prevention); however, the part to do the recall repair was not yet available. The contact called the dealer on several occasions about the recall and was informed that parts were still unavailable. In addition, the contact recently received notification of NHTSA campaign number: 25v732000 (structure); however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

The contact owns a 2015 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle started to wobble. The contact then stated that the vehicle suddenly changed and drove oddly as if the vehicle was merging but intended to drive straight. The stability track warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear suspension toe links may fractured and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that a year prior, the vehicle was repaired under the NHTSA campaign number: 20v072000 (suspension). The manufacturer was notified of the failure and the contact was informed that the vehicle was out of the complimentary warranty and the contact was provided a case number. The contact was then advised to call the NHTSA hotline. The failure mileage was approximately 100,000.

See all problems of the 2017 Ford Flex 🔎.

The contact owns a 2019 Ford Flex. The contact stated that the rearview camera was inoperable or displayed an inverted image while reversing. The contact stated that while reversing, the rearview camera was inoperable, causing the vehicle to hit another parked unoccupied vehicle on one occasion, and the vehicle hit a dumpster pole on another occasion. There was no injury sustained. The contact's vehicle was damaged, but the other vehicle was more damaged. The vehicle was taken to the dealer, where the infotainment system was replaced; however, the rearview camera failure persisted, and the rearview camera displayed a narrow view occasionally. Additionally, the contact stated that the exterior door b-pillar trim had detached and was previously replaced. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000(structure); however, the parts to do the recall repairs were not yet available.  the dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 2,450.

The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera was inoperable approximately 30 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention) and 25v732000 (structure). The local dealer was contacted and confirmed that parts were on backorder. Another unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 25,000.

The contact owns a 2018 Ford Flex. The contact received a notification of NHTSA campaign: 25v732000 (structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front driver-side b-pillar trim with the security key pad had detached and almost struck nearby vehicles. The contact stated that she managed to pull over on the shoulder of the road; however, the vehicle independently locked, leaving the occupants on the shoulder of the road temporarily. In addition, the contact stated that while driving at an undisclosed speed on another occasion, the front passenger-side b-pillar trims had detached. The vehicle was taken to a local independent mechanic, where it was repaired out of pocket; however, the front driver-side b-pillar trim had detached, and upon further inspection, water would intrude through the missing, failed parts. The local dealer was contacted. It was unknown whether the vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000 (structure); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse(r), the rear-view camera failed to display a clear image on the screen. In addition, the contact stated that the screen was occasionally blue or displayed the message "camera not available". The vehicle was taken to a local dealer, where it was diagnosed; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

The contact owns a 2019 Ford Flex. The contact stated that while driving the vehicle at unknown speeds, the passenger's side rear door panel detached from the vehicle. The contact stated that it was unknown if the panel crashed into another vehicle. The vehicle was taken to the dealer. The vehicle was repaired, however, the failure recurred with the same part, however, the panel was not completely detached, it was loose. The failure recurred when the panel detached and crashed into another vehicle. There were no known injuries. There was no police report filed. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

I purchased the vehicle new. It was repaired on three separate occassions for problems stemming from the windshield sensor as well as the molding was not correctly put on the door. Now the bench seat will not fold down. . Read more...

See all problems of the 2009 Ford Flex 🔎.

2009 Ford Flex hood out of alignment, middle seat are electronic and would fold down. But when took to dealer they worked. Headliner is held on by magnets. This is in the one that has the sky lights in all three rows of seats. Ford told the dealer to put vecro to hold it up. By the way they have now had the car two days. Pick it up drove home still snap, took it back, they called and said vecro did not hold either. So now I have a rental car. This car was a demo with 5,000 miles on it. My wife and I put 200 on and discovered this issue. Other than the head liner, this is a very sweet CA very roomy. Lets hope dealership can fix the issue.