general problems of the 2013 Ford Focus

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled, the rpm decreased, and the vehicle turned off independently. While attempting to restart the vehicle, the vehicle failed to respond. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer to be diagnosed, and it was determined that the fuel line and fuel system needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,391.

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The contact stated that the vehicle was restarted, and the vehicle was driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with fuel tank and fuel pump failure. The contact was informed that the fuel tank and the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was contacted and made aware of the failure; however, the contact was informed that the VIN was not included in NHTSA campaign number: 18v735000 (fuel system, gasoline). The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under the recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 98,819.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 115,000.

The contact owns a 2013 Ford Focus. The contact stated that the check engine warning light had been illuminated. The canister purge valve had been replaced; however, the warning light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced. The vehicle was returned to the mechanic where it was diagnosed that the failure was related to NHTSA campaign number: 18v735000 (fuel system, gasoline). The contact was then referred to the manufacturer for assistance. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in NHTSA campaign number: 18v735000 (fuel system, gasoline). The failure mileage was 160,000.

The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the vehicle stalled. The contact stated that on several occasions, the vehicle shuddered and then stalled. The contact stated that the failure also recurred while reversing. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure could be related to the tcm. The vehicle was not repaired. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 75 mph, the vehicle lost motive power without warning. The contact was able to pull over on the side of the roadway and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module needed to be updated and that the carbon canister, fuel tank, and fuel delivery module needed to be replaced. The contact was also informed that the vehicle was previously repaired under NHTSA campaign number: 18v735000 (fuel system, gasoline). On another occasion while attempting to starting the vehicle, the vehicle failed to start. The contact added fuel and the vehicle started however, the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was contacted a case was filed and the contact was referred to the NHTSA hotline. The failure mileage was 110,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 35-70 mph, the vehicle shuddered and the steering wheel was vibrating while depressing the accelerator pedal. Additionally, the contact stated that the rpms were high, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the diagnostic code p1450 was read, and the contact was informed that the fuel tank was deformed. The mechanic related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline). The dealer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 101,000.

The contact owns a 2013 Ford Focus. The contact stated after refueling the vehicle, the vehicle restarted after several attempts. However, the vehicle stalled while attempting to accelerate from a complete stop at the traffic light. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve was defective and the failure was related to NHTSA campaign number: 18v735000 (fuel system, gasoline). The contact was referred to the dealer. The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 84,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle would shutter; over time, the check engine light appeared on the instrument panel. The contact took the vehicle to an independent mechanic who performed a diagnostic and determined that the failure was caused by a defective purge valve. The mechanic then linked the failure to NHTSA campaign number: 18v735000(fuel system, gasoline) and referred her to a dealer. The vehicle was taken to the dealer and she was informed that a software update was performed on the vehicle in relation to the recall. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 160,000.

The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up with the check engine warning light illuminated. The contact stated that the vehicle was stalling while driving at various speeds. The vehicle was taken to a dealer and the vehicle was serviced under NHTSA campaign number: 19v515000 (fuel system, gasoline). Despite the repair, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer where a diagnostic test indicated that the purge valve was defective. The manufacturer was notified of the failure and referred her to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 150,000.

The contact owns a 2013 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the engine stalled without warning. The contact then stated that she was able to coast the vehicle off the road. The engine fault service light illuminated. The contact also stated that she was able to restart the vehicle after several attempts. The vehicle was taken to the dealer where it was diagnosed that powertrain control module software needed to be updated and the fuel delivery module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the NHTSA was responsible for including VIN in recalls and advised to call the NHTSA hotline. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, while driving 40 mph, the vehicle stalled and lost motive power. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and the contact was informed that the carbon canister and the fuel tank needed to be replaced. The contact was informed that the vehicle had experienced the failure listed in NHTSA campaign number: 19v515000 (fuel system, gasoline) however, the vehicle had been previously repaired under the recall. The contact was informed that the vehicle would be repaired out of pocket. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the NHTSA hotline to file a complaint. The failure mileage was 33,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the catalytic convertor and vacuum hose needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.

The contact owns a 2013 Ford Focus. The contact stated while driving at 15-20 mph with his daughter in the front passenger's seat, the vehicle front passenger's side door opened inadvertently. There was no warning light illuminated. The contact veered to the side of the road and closed the door. However, the door did not close securely as it opened a second time. The vehicle was taken to the dealer who informed the contact that they could not repair the vehicle under NHTSA campaign number: 16v643000 (latches/locks/linkages) due to its salvaged title. Additionally, the dealer failed to honor the recall repair of NHTSA campaign number: 18v735000 (fuel system, gasoline). However, the contact stated that the vehicle still possessed the original parts impacted by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 130,000. Parts distribution disconnect.

The contact owns a 2013 Ford Focus. The contact stated while stopped the vehicle shut down completely, but the windshield wipers was on. The contact replaced the battery and the vehicle started but it would not accelerate. The vehicle was towed. The contact stated that the failure of the vehicle was similar to recall NHTSA campaign number: 19v515000(fuel system, gasoline). The dealer diagnosed the vehicle in the past under that recall and stated the vehicle was not affected. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 142,000.

The contact owns a 2013 Ford Focus. The contact stated when he finished pumping gas into the vehicle the contact turned on the vehicle and it would not turn on. The contact had to try several times for the vehicle to start up. Once the vehicle started up the vehicle shut down and the check engine warning light illuminated on the instrument panel. The contact noticed that the vehicle was experiencing similar failure as NHTSA campaign number: 19v515000(fuel system, gasoline). The dealer and the manufacturer were contacted, and they stated that they could not do anything and advised to contact NHTSA. The failure mileage was 129,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 70 mph and depressing the accelerator pedal, the vehicle failed to respond. The contact stated no warning light was illuminated. The contact stated she was able to park on the side of the road. The contact stated her uncle arrived at her location and assisted with adding fuel to the vehicle. The contact was able to drive to her residence. The contact stated she had experienced the failure a second time. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 19v515000 (fuel system, gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The dealer was notified of the failure and scheduled an appointment to diagnose the vehicle. Upon investigation, the contact discovered NHTSA campaign number: 19v515000 (fuel system, gasoline) which he linked to the failure. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA to file a complaint. The vehicle was not repaired. The failure mileage was approximately 68,950.

The contact owns a 2013 Ford Focus. The contact stated that the fuel quickly evaporated soon after refueling. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. The contact also stated that an abnormal sputtering sound was coming from the vehicle. The contact stated that the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed; the contact was informed of a failure with the catalytic converter. Upon investigation, the contact discovered NHTSA campaign number: 19v515000 (fuel system, gasoline) which he linked to the failure. The dealer was notified of the failure and notified the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 135,000.

The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to start after multiple attempts with the transmission warning message displayed on the instrument panel. The contact had the vehicle towed to a dealer where a diagnostic test determined that the powertrain control module was defective. The vehicle remained at the dealer for two weeks. Once the parts to repair the vehicle arrived, the contact was then informed that the battery and dual clutch transmission also needed to be replaced. The manufacturer was notified of the failure and informed her that the vehicle was not included in NHTSA campaign number: 19v515000 (fuel system, gasoline). The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 99,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered, vibrated and lost motive power. During the failure, the check engine warning light illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number: 19v515000 (fuel system, gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The contact also indicated that the powertrain had been serviced several times under the same failure. No further information was available. The approximate failure mileage was 90,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 50-55 mph, the vehicle began to jerk. There was no warning light illuminated. The contact veered to the side of the road. The contact then refilled the fuel tank, however, he noticed that there was a significant amount of pressure coming out of the fuel tank. The contact was able to continue driving. Additionally, the contact stated that the fuel gauge frequently provided inaccurate reading and would indicate that there was approximately 100 miles left of fuel while the fuel tank was empty. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank had expanded and needed to be replaced. The vehicle was then taken to the dealer who provided the same diagnostic information. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 19v515000 (fuel system, gasoline); however, the dealer had only reprogrammed the pcm. The dealer informed the contact that the fuel tank could not be replaced under the recall since the recall was marked as completed. The manufacturer was notified of the failure and informed the contact that they could not repair the vehicle under NHTSA campaign number: 19v515000 (fuel system, gasoline) as the fuel tank was in good condition at the time the recall repair was completed on the vehicle a year and half prior. The vehicle was not repaired. The failure mileage was approximately 120,000.

The contact owns a 2013 Ford Focus. The contact stated that she was unable to add more than 3 gallons of fuel in the vehicle. The contact also stated that vehicle was taken to the dealer where they stated that the vapor canister needed replacement. The contact stated that the failure was related to NHTSA campaign number: 19v515000 (fuel system, gasoline) and 18v735000 (fuel system, gasoline) however, the VIN was not included. The contact mentioned that the previous owner had experienced the failure starting in 2018. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA for assistance. The failure mileage was approximately 65,000.

The contact owns a 2013 Ford Focus. The contact stated while driving at 50-60 mph, the vehicle was emitting abnormal loud whining sounds. The check engine warning light was illuminated. Additionally, the contact stated that upon refilling gas in the vehicle and starting the vehicle, the vehicle experienced a rough start, was shuddering and was jerking, in addition to the abnormal loud whining sounds. The contact stated that the failure had been reoccurring increasingly. The independent mechanic diagnosed that the failure was associated with NHTSA campaign number: 18v735000 (fuel system, gasoline). The dealer was notified of the failure and informed the contact that the recall repair was previously completed but the fuel tank and fuel delivery module were not replaced as the vehicle was not experiencing a failure at the time. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.

The contact owns a 2013 Ford Focus. The contact stated that while driving at undisclosed speeds, the vehicle lost motive power and stalled without warning. The contact stated that the fuel gauge was incorrectly showing that there was a specific amount of fuel to empty ratio on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was made aware of NHTSA campaign number: 18v735000 (fuel system, gasoline) however, the VIN was not included. The dealer and manufacturer were notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 100,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled while depressing the accelerator pedal. The check engine and information warning lights were illuminated. The contact stated that she noticed that the failure only occurred when the fuel level was not at full capacity. Upon investigation, the contact linked the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline) however, the VIN was not included. The contact called zeigler Ford of lowell (11979 fulton st e, lowell, mi 49331, (800) 646-4660) and was then referred to the manufacturer for assistance. The manufacturer was made aware of the failure and referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 115,000.

The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled on multiple occasions. The contact indicated that during the failure there was fuel in the fuel tank. The cause of the failure was not determined. The manufacturer was notified of the failure and informed the contact that the vehicle was included in the NHTSA campaign number: 19v515000 (fuel system, gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 70 mph the vehicle shut down due to gasoline, even when the gas level stated that there was gasoline in the vehicle and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and they stated the vehicle was experiencing similar failure as recall NHTSA campaign number: 19v515000 (fuel system, gasoline). The vehicle was not repaired. The dealer was contacted, and they stated that the VIN was not under recall NHTSA campaign number: 19v515000 (fuel system, gasoline) and there was nothing they could do. The manufacturer was contacted, and they also stated that the VIN was not under recall NHTSA campaign number: 19v515000 (fuel system, gasoline). The failure mileage 100,000.

Tl the contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 18v735000 (fuel system, gasoline). The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was towed to wray Ford (2851 benton rd, bossier city, la 71111, (318) 686-7300) where it was diagnosed that the pcm software crashed and needed to be updated. The vehicle was not repaired per the recall due to the mileage. The manufacturer was contacted and provided case number: cas 23983015. No further assistance was provided. The failure mileage was 160,000.

Tl the contact owns a 2013 Ford Focus. While driving 40 mph, the vehicle failed to accelerate. The transmission and other unknown warning indicators illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to be slowly driven to autonation Ford katy (located at 20777 katy fwy, katy, TX 77450, (281) 305-8949). The vehicle was not diagnosed or repaired due to the diagnostic and repair cost. The VIN was included in NHTSA campaign number: 18v735000 (fuel system, gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.

Tl the contact owns a 2013 Ford Focus. While at a stop light, the vehicle stalled without warning. The contact was able to coast the vehicle to the side of the road. She waited ten minutes, restarted the vehicle, and was able to drive normally. The contact stated that the vehicle drove very slowly and failed to accelerate. The contact drove the vehicle to kirk auto CO (located at 235 state hwy 7 frontage rd, grenada, ms 38901, (888) 480-6177) where it was diagnosed that an unknown switch from the transmission needed to be replaced. The vehicle was repaired. The failure recurred and the vehicle was taken back to the dealer. The contact was informed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 18v735000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was 104,704.

Tl the contact owns a 2013 Ford Focus. The contact received notifications for NHTSA campaign numbers: 16v643000 (latches/locks/linkages) and 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Larson motors (1801 frontage rd, nebraska city, ne 68410, (402) 873-5507) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

Tl the contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Art hill Ford Lincoln (901 w Lincoln hwy, merrillville, in 46410, (219) 738-5300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's mother owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated without warning while depressing the accelerator pedal. The vehicle was taken to an unknown dealer and was repaired under NHTSA campaign number: 19v515000 (fuel system, gasoline) however, the failure persisted after repair. The contact had taken the vehicle back to the same dealer on numerous occasions, but after each visit, the failure persisted. The manufacturer was notified of the failure and offered no assistance. The contact was referred to NHTSA to file a safety complaint. The vehicle was not repaired. The failure mileage was unknown.

This incident has now occurred twice in one week. The first time I was driving out of my apartment complex and the car just died. The fuel light never went on and still said I had about 30 more miles until e. Was towed to the dealership, and they told me they put gas in it and it started right up. It said I had 144 miles until e and they calibrated it and the mileage decreased to 133. I drove the car 80 miles and happened again yesterday, but this time I was on a busy state road going about 55 mph with my son in the car. The car jerked and I could tell it was losing power. Luckily I was able to coast into a subdivision. The fuel light never went on and also stated I still had about 33 miles left until e. The car has been towed again to same dealership and no word on what is wrong. Was told they were on the phone with Ford to solve the problem. I am currently in a rental and scared to drive my car as I am afraid this will happen again. Also, had many transmission and clutch issues this summer and those parts have since been replaced. The car is a year old and been in the shop more times than my old car that I traded in for my new Ford.