Air Bag Not Deploy problems of the 2005 Ford Freestar

The contact owns a 2005 Ford Freestar . The contact stated that the air bag warning light had been illuminated on the instrumental panel since December 2010. The vehicle was inspected by a dealer and they advised her that she needed to replace the clock spring. The vehicle had not been repaired as the part was unavailable and the dealer advised her to not drive the vehicle because the air bags would not deploy in the event of a crash. The failure mileage was approximately 87,000. Updated 03/24/lj updated 04/22/11.

Air bag light indicating the air bag would not deploy in case of an accident stayed on. Dealership suggested that the light could come on if I were using an aftermarket cell phone charger while driving the vehicle. Ford issued an alert to dealerships that stated same. I was made to go out and buy replacement chargers while the dealership investigated the problem using my car chargers to experiment. After picking up the vehicle the light had not come back on. I was told the Ford instructed them to replace the computer located near the radio. I am still shocked to hear that a cell phone charger could cause an airbag to not deploy. Ford issued an extended warranty for this vehicle given the serious nature of the failure.