Body problems of the 2012 Ford Fusion - part 2

79 problems related to body have been reported for the 2012 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Fusion based on all problems reported for the 2012 Fusion.

36 Body problem

Failure Date: 09/12/2017

Tl- the contact owns a 2012 Ford Fusion. The contact stated that the door latches (on all doors) did not lock or open the doors. The contact opened the doors by winding down the windows. The vehicle was taken to the the Ford store morgan hill (408-782-8201, located at 17045 condit rd, morgan hill, CA 95037) where the latches and the wiring were replaced. The failure recurred two year later. The vehicle was taken to the same dealer who recommended a diagnostic test. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000. Fe.

37 Body problem

Failure Date: 08/20/2017

After parking, unable to open driver's side door. Had to roll down window and use outside handle to open door.

38 Body problem

Failure Date: 08/11/2017

I parked in my driveway. Put car in park gear pulled emergency brake. Removed key from ignition. Pulled inside door latch to exit. Inside latch did not engage. I had to put key back into ignition turn key to accessories position roll window down, use outside door latch to open door. Hold door open roll window back up turn ignition off, exit car and lock. This only happens with left front driver door.

39 Body problem

Failure Date: 06/22/2017

Went to open my door to get out of the car & out of nowhere the inside drivers door handle would not work at all. It was fine not 20 mins before. To get out of my car I have to put my window down & reach outside & open it with the outside door handle. It's a real pain in the a$$ especially when it rains. I've read that many Fusions are having the same exact issue and Ford did do a recall but my year model (2012) hasn't been included yet. I'm hoping they expand it soon because clearly from my experience & that of many others the 2012 is clearly affected.

40 Body problem

Failure Date: 06/01/2017

Takata airbags did not deflate in car accident for safety purpose.

41 Body problem

Failure Date: 05/24/2017

The interior drivers door handle will not open the door and the window has to be rolled down to use the outside door handle. The vehicle was taken into veterans Ford in metairie, la where they looked at the issue and then scheduled an appointment to repair it. I brought it in for the appointment and they said they couldn't get to it for three days and that they would have to look at it again and decide what to do. I explained my safety concerns to two different representatives but they still would not take any action.

42 Body problem

Failure Date: 05/01/2017

Both passenger & driver side door handles broke. Could not open car doors from the inside. Had to open window to open doors from the outside. Dealer said this was not covered under warranty and paid to have both assembly's replaced. This is a major safety issue as I would not have been able to get out of my car right away in case of emergency.

43 Body problem

Failure Date: 04/01/2017

The driver's door wouldn't open from the inside; I had to roll the window down and flip the outside latch. I was thinking this could be a safety issue if it happened in an emergency the dealer said it was a common problem and that there was no recall on this issue. They replaced the "left front door inside handle". They said it was an electrical problem.

44 Body problem

Failure Date: 03/29/2017

The contact owns a 2012 Ford Fusion. The contact stated that the front driver side door handle did not open the door. The contact had to roll down the window and open the door from the outside. The dealer and manufacturer stated that there was no recall. The vehicle was repaired. The failure mileage was approximately 57,000. The VIN was not provided.

45 Body problem

Failure Date: 12/06/2016

Automatic car lock broke suddendly and would not allow door to open to exit driver door.

46 Body problem

Failure Date: 11/15/2016

I was involved in a rear end accident yesterday while coming off the highway offramp. A soda can was under my brake pedal making it impossible to slow down. I rear ended a vehicle stopped at the light, I was going 35 -40 mph. Both vehicles were totalled and I hit my head on the windshield because the air bags never deployed.

47 Body problem

Failure Date: 10/09/2016

Drivers side door latch does not engage completely and can be opened with a slight push from inside.

48 Body problem

Failure Date: 10/03/2016

Power steering went out.

49 Body problem

Failure Date: 09/20/2016

The interior door handle after normal use can break, leaving occupant stuck in vehicle if unable to climb to another seat or roll window down to open door with outside handle.

50 Body problem

Failure Date: 09/14/2016

The driver's inside door handle stop functioning causing an inability to exit the vehicle without first rolling down the window, reaching outside and opening the door while still in the vehicle. Driver would not have been able to quickly exit the vehicle in the event of an emergency. This is not a defect secondary to any event. . The dealership stated this was a know problem with the Fusion and had actually ordered 3500 parts to repair vehicle when people brought them in for repair.

51 Body problem

Failure Date: 08/29/2016

Failure of inside door handle to facilitate opening of door will prohibit timely egress of vehicle in the event of an emergency. Both the driver's and rear passenger's inside door handles have broken, resulting in the inability to open the doors from the inside. These failures occurred during normal use after parking the vehicle. The doors opened less than an inch out of the locked position at the times of failure. Due to the bench seat not prohibiting egress out the other rear door, this complaint was not issued during the rear passenger door failure. The driver's door handle has just broken.

52 Body problem

Failure Date: 08/13/2016

So with in the pass week of 8/8/2016 thru 8/13/2016. I have had a wrench light come on 3 different times and car almost shut off, while driving down the street. So pull over and shut off and crank it back up and go on. However, its becoming a problem and come to find out this maybe throttle control/transmission issue. Somebody gonna get hurt, cause you never know when it gonna cut out on you. Also both door latches will not either open or lock from the inside. Causing existing issue.

53 Body problem

Failure Date: 07/18/2016

I was unable to unlatch the driver side door from inside after coming to a complete stop neither with engine off nor with key on. I consider this a major safety malfunction. The latch no longer works from inside.

54 Body problem

Failure Date: 07/15/2016

July 15,2016 my 2012 Ford Fusion, with 30,212 miles jerked and stalled. Had to coast to the side of the road. To restart and the wrench light came on. Took to dealer on July 18 was told it sounded like the emission throttle but have to run test I need to pay 115. 00 that would go toward the repair have a extended warranty but she states it's on me.

55 Body problem

Failure Date: 06/21/2016

Driver's side door handle broke almost in the identical spot on a 2009 and 2012 Ford Fusion I own. The vehicle was stationary at my home when the incident happened. This happened with normal pressure to open the door . This prevents the door from opening and or being locked. The 09 had approximately 50k miles and the 2012 had approx 65k miles and happened on 6/21/2016. I feel this is a defect in materials and design for it to happen on both vehicles I own with the exact part number and I feel this is a major safety concern since it could happen during an accident preventing the driver from exiting the vehicle through the drivers door.

56 Body problem

Failure Date: 05/14/2016

My power steering assist fault came on while I was driving home last night. It caused me to mess up my front end. I didn't receive any information about a recall, but when I looked up my VIN, I found out it had a open case I need to know what to do next. . . Please help.

57 Body problem

Failure Date: 03/27/2016

Parked in the driveway, shut off engine, tried to exit the vehicle. Inside driver's door release mechanism broke, and failed to unlatch the door. Had to roll window down and use the exterior handle to open the door. This significantly increased the time it took to exit the vehicle. This is the second time the inside driver's door release has broken in the same way. This is a safety issue.

58 Body problem

Failure Date: 03/09/2016

Doors fail to lock automatically when driving and when parked fail to automatically unlock. Must pull lock tab and handle to unlatch door. Handle stops just short of returning to original position after opening door. Handle can be pushed in and the door will lock when the electrical locking button is pushed.

59 Body problem

Failure Date: 01/06/2016

At 50,000 miles the left front inside door handle failed to open the door. The car has been very well maintained and has never been in an accident. Inability to open the door from inside the vehicle could create a very serious safety issue in the event that the vehicle was submerged and the power windows were no longer operational. I first noticed this door handle failure while parked on a city street. The Ford part # is 1 60foz04.

60 Body problem

Failure Date: 12/16/2015

Hood latch has broken after 40k miles causing the hood to open on its own while driving.

61 Body problem

Failure Date: 10/19/2015

I was driving my 2012 Ford Fusion home from work and was stopped at a stop light. When I resumed driving when the light turned green, my power steering suddenly malfunctioned while driving and I was no longer able to turn the vehicle causing me to crash into a pole. There was no warning, just total power steering failure while driving. It is extremely dangerous, and Ford has recalled half a million vehicles for the same issue, but for some reason my model wasn't included. It makes driving terrifying.

62 Body problem

Failure Date: 09/18/2015

I was driving about 25 miles an hour when the driver side door opened. I could not close it from the inside. I had to stop realized it would close and open from the outside. I went to the Ford dealer and had the latch replaced for $209. 87.

63 Body problem

Failure Date: 09/05/2015

On September 5, 2015 I was on my way to a funeral traveling on 695 in owings mills maryland and experienced the lost control of my vehicle. While trying to steer back the steering wheel did absolutely nothing and also the trying to shift into gear was always a major problem. The gear shift would stick or sometimes hard to put back in place. From this my car was totalled.

64 Body problem

Failure Date: 09/01/2015

Tl-the contact owns a 2012 Ford Fusion. The contact stated that while trying to open the front driver and the rear passenger side door's, the door's became inoperable. The failure recurred on two other occasions. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000. Sh.

65 Body problem

Failure Date: 06/25/2015

The drivers side inside door handle broke. This was inside the door. This would not let me lock the door . While traveling the door would not lock and it came open. This is the same problem that other Ford vehicles are being recalled now. I reported the problem to you 06,2015. I reced. No reply from you and Ford made me pay for the repair. This was a safety issue for me. In may,2016 the exact same problem happened again with the passenger side door. I complained to Ford and they covered the repair for this door only. I do not understand why the Fusion is not covered like the other Fords that are being recalled for the same problem!.

66 Body problem

Failure Date: 06/25/2015

On 06/25/2015 ,I took my car to the Ford dealer to have door handle mechanism repaired. . I was trapped in my car and I could not get out. They repaired it at my cost,inv254478,$174. 14. Which it should have been repaired under safety defect. The door could not be locked and in a accident the door could fly open. On 08/17/2015 the other door (passenger side) had the same problem. I took the car into the Ford dealership and I was advised by joe alvarado that the safety defect was not covered past 30,000 miles. I could not enter part.

67 Body problem

Failure Date: 05/15/2015

Tl-the contact owns a 2012 Ford Fusion. The contact stated that after attempting to exit the vehicle, the interior driver side door handle fractured. As a result, the contact sustained a hand injury that required medical attention. The vehicle was taken to the dealer where it was diagnosed that door handle needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while driving approximately 40 mph and attempting to avoid crashing into an animal in the road, the steering wheel seized without warning causing the contact to crash into the animal. A police report was filed and there were no injuries reported. The vehicle was not diagnosed but the body damage was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. Ss.

68 Body problem

Failure Date: 04/30/2015

Tl-the contact owns a 2012 Ford Fusion. The contact stated that when the vehicle was parked he was unable to open the front drivers side door. The contact stated that he had to roll the window down and was able to open the vehicle from the outside. The vehicle was taken to the dealer and was diagnosed that the inside door latch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000. Sw.

69 Body problem

Failure Date: 03/10/2015

Unable to open driver side door from interior due to door handle malfunction.

70 Body problem

Failure Date: 02/26/2015

I own a Ford Fusion 2012 with about 95,000 miles on it. No other issues since its purchase in November 2014. Weeks ago I started the car, and the powersteering assist message came on, could not move car. Steering locked. Read the manual for car. Turned car off and back on. Problem went away. I thought it might be the cold weather or ice blocking a sensor. However intermittently this has happened again and again and sometimes takes several tries of on/off to get the car to become drivable. Also now it sometimes says advancetrac service and the drivers side door will not open so I, a tall person, need to try to climb over the seat and get out on the passenger side into traffic. Having ones car not start up in a city such as mine is dangerous for single women at night who might be alone. So far this power steering lock hasn't happened while driving like many of the other hundreds of posts about the advancetrac problems, but I am scared that this will happen to me and that I could get into an accident. I am a student and do not have thousands of dollars to repair this vehicle if the issue will just keep happening again and cost me more thousands of dollars. The closet Ford dealer to me is in latham, NY and they do not answer their phone. I feel very unsafe in this vehicle that I need to drive on a daily basis. I believe that Ford should have a recall of these unsafe cars.



Safety Ratings of Fusion Cars
Fuel Economy of Fusion Vehicles
Fusion Service Bulletins
Fusion Safety Recalls
Fusion Defect Investigations