21 problems related to suspension have been reported for the 2012 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Fusion based on all problems reported for the 2012 Fusion.
Absolute unacceptable level of rust to the body and frame. Even with regular car washes, sitting for a year covered. It’s literally totalled and I am out of a car. It’s a 2012 with this amount of rust.
I was driving to my drs appointment and as I was pulling up to the hospital I saw a message from my dash and my steering wheel locked up and I had to get it towed and then sent to the dealership but since I had made a few of previous attempts to get it fixed with u guys it wasn’t getting no response, so I had to go get it fixed force and I ended up with a bill. .
The driver power steering system message goes on every so often and I have to turn off and on to reset the light, but my concern is that it’s going to go off as I’m driving, and the fuel mileage as I’m driving it says mileage to empty and one time I was trying to get to the gas station and it hit 0 and it was still going the car, and the suspension makes noise when I go over the bumps and also when I’m reversing and turning the wheel there’s a popping sound from the front it sounds like,.
My 15 year old permit driver was driving the car and a power steering message flashed. The car became very difficult to steer and very difficult to pull to the side of the road. This could have caused a major accident. I was told when I called there was a recall for this in the past but had been fixed on this particular car. It must not have been fixed well. The car is not technically high mileage by today’s standards.
The power steering system is currently non-functional, resulting in significant difficulty in maneuvering the vehicle, particularly at low speeds. This poses a substantial safety risk not only to myself and my loved ones but also to other motorists, pedestrians, cyclists, and their pets. I am deeply concerned about the well-being of all individuals involved. The vehicle is available for inspection upon request. I have reached out to the dealership regarding the car's issues, providing them with the necessary information and VIN number. However, they have informed me that the repairs are not covered. Despite highlighting the safety implications of the problem, their response lacked concern or interest. It is worth noting that numerous online sources indicate that 2010 to 2012 Ford Fusions should undergo repairs and reprogramming as part of safety recalls. The dashboard warning light specifically indicates a need for steering service, yet Ford motor company has failed to take responsibility and address this widespread safety issue. This situation exemplifies the lack of priority Ford places on their customers' safety.
This is an open recall that I'm sure has been stated many times, but the dealerships are not accepting the recall or granting it. The power steering aka. Steering assist system failed. Which is an ongoing issue with my vehicle model and year. It has caused me so many "almost" bad accidents and making it so I have lost an incredible amount of income due to my vehicle being down for repair and unsafe to drive and too expensive to fix. Especially when there is a recall about said thing. I need help.
Pulled out of a side street taylor onto a main highway 39 beach blvd and car jolted and didn’t have much go. Seemed sluggish. Transmission mount bolt had snapped off and I could have been in a major accident because I had oncoming traffic coming at me when I merged into the street and lost power because of the incident.
Steering failed rack and pinion.
Steering feels like it's really lose and goes all over the road tires are bouncy while driving it pops back also while changing gears.
Power steering light came on. Steering wheel wouldn't turn easily.
Similar to previous complaints, the spring broke on the front left strut assembly. It didn't break in just one place, the spring broke in three places. Two pieces of the spring fell to the garage floor. I am glad that it happened in the garage and not on the road. The vehicle was stationary and I was not in the vehicle when it happened. I have the pieces and will include the picture in this report. I have taken my vehicle to get serviced at a local dealership. I am having them replace both strut assemblies. I commute for work and if this had happened while driving I worry that this could have caused an accident. Since this has been reported multiple times across the internet, I believe that this needs to be reported again to the NHTSA.
When I was decelerating the car would vibrate. Only happened in town, not on highway. I was told I had to replace the driveshaft and left spring, which was broken!.
It was a chain-collision. The Lexus in front of me slammed into an Acura, and I slammed into the Lexus at about 50mph. Severe damage to my car (it has been deemed a total loss by ins. ) we were southbound on I-35 near the continental exit in dallas texas on Sunday may 13 2018 at about 3pm.
Letter from senator isakson on behalf of constituent re repair date for 2012 Ford Fusion two safety recall notices. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repairs.
Just had recall # 16b38 done 1/24/18. Driving my husband to work and my engine light came on, took it to have scan done and it's my gas tank or cap? the tech told me my tank is not breathing, neither am I. Not a happy camper. There is currently a recall on the air bags, # 17s01. That's all I need to have an air bag go off and kill everyone in the car. There is also a recall # 15s18 the steering. I would really appreciate it if you could get these recall's taken care of and re do the recall # 16b38. Something went wrong. The car is in michigan, so we need a Ford dealer in michigan. Please email me or call me as soon as you can get this set up. Also just replaced front and rear brakes, rotors. Then turned around got new tires and was told I needed a front end alignment, done it. Love my car but hate the cost to fix, Ford is expensive. Thank you.
Power steering went out.
While traveling home on the interstate with my spouse and child, the car warning system suddenly flashed "power steering failure" and "auto traction failure" and I lost power steering in the vehicle. In this frightening moment, the car was difficult to drive as we slowed to a safe speed and returned to our home. On October 1, 2014 my wife attempted to drive the car but was physically unable to back the vehicle out of the drive as the power steering failed. I contacted our dealer and was told that it could be a very expensive part (the rack) costing $1800. 00 as another Fusion was at the dealership at that time with 73,000 miles having that part replace. I was astounded. On October 2nd, I carefully with great difficulty navegated the car to the dealership, here it was determined that the power steering rack would have to be replaced. In conversation with the service manager I was informed that I had done nothing wrong and that there was no preventative maintenance that could have been performed, but that the part simply failed. It is my contention that the part was not made properly and that it is a safety hazard. I have called Ford twice on 10/02 and 10/10 and have received absolutely no help or satisfaction. I have called the Ford dealership and have not received satisfaction to this point. This is a dangerous situation with a defective part that Ford has produced, but is unwilling to replace. I respectfully request that the NHTSA intervene immediately and issue a recall for this dangerous situation before life is lost.
Was leaving the mall with my son and mother. Got into my car started the engine and right away the alert came on stating service advance trac system and power steering fault indicator came on . . . . . My steering wheel was completely stiff. . . Made it very difficult to make a turn. . . First thing this morning I took the vehicle to the Ford dealership apprx 3 miles from my home. . And was told the repair cost was apprx 1500. 00. . . . I came home and right away began review all the forums showing many Ford owners experiencing this issues. . . . I dont understand how Ford hasnt taken action. . . . This should be recalled ASAP. . . . The danger of this resulting into an auto accident is very high. . . .
There have been four incidents with the car: battery had to be replaced in less than a year car shut off on the interstate in 60 miles per hour traffic taken in June 2014 for a recall *last incident, car is 2 years old with 44,000 miles, front end failure; parts needed to repair include lower controll arm and tie rod ends at a cost of approximately $1500 I've called Ford to report the latest incident and have not had anyone to call me back to discuss the car's malfunctions. From the customer service department to their manager, all I have receieved is a promise that I would hear from someone within 24 hours of the next business day. This run around has gone on for the past week.
I was making a left turn on a dirt road when the power steering went out and my steering wheel jerked the opposite direction and I went off the side of the road and did damage to my fender. I took it to the Ford dealer that I purchased it from for warranty fix and to fix my fender and they denied my work and wouldn't fix the power steering even though the code po7ae and u0415 clearly came up. This is a huge safety issue and Ford needs to take responsibility.
Hail damage, paintless dent repair, could be reason for unexplained tire tread wear, and/or knocking sound when backing up and turning. My Fusion is still under warranty. Please advise with any information that may be helpful.