167 problems related to body have been reported for the 2013 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Ford Fusion based on all problems reported for the 2013 Fusion.
The door latches stop latching and not even a locked door secures the latch and your family member may fall out of the car.
My vehicle is having issues with my car not going into park. Last week I got home pulled in my driveway. I tried to put my car in park but the gear shift would not move. It was stuck in the drive mode. The only way I was able to stop my car from rolling into my house was by using the emergency brake. This is the second extremely dangerous recall with this vehicle. Previously I had a recall with the back passenger door latch. Driving with my children one particular day and the door opens. My personal opinion and based on my experience the 2013 Ford Fusion is a safety hazard and has not been manufactured properly.
Ford Fusion recall - right rear door latch unhooked, the door doesn't stay closed. Recall was found on this situation, and front right door had this issue about a year ago and was claimed to be fixed. Now rear right door is having this issue and it is entirely unsafe to drive. Angela krause Ford in roswell was charging around $500 to replace this door latch, even though there was a recall on this incident. The vehicle was staying at their location waiting for a warranty to cover the costs but this did not occur, and we were still charged for a diagnostic fee, just for them to look at the door.
Door latch broken. This time it's the drivers entry door. This is the 3rd door latch to break after the door latch recall �fix� that was previously performed on this vehicle. This latch broke while stationary, the first broken latch occurred when moving.
Tl-the contact owns a 2013 Ford Fusion. The contact stated while driving 50 mph, the front passenger side door failed to maintain close and passenger door ajar warning light were illuminated. The contact parked the vehicle and the door failed to maintain close. The vehicle was not taken to local dealer. The vehicle was not diagnosed or repaired. The manufacturer has not been notified of failure. The failure mileage was 85,000. Dp.
The shifter cable bushing failed,causing inaccurate gear selection,resulting in car rolling down my driveway, crossing the street and crashing into my neighbors tree. Damage included the rear bumper, the tree, no one was hurt but it could have been a lot worse. Ford has a recall for the same year, and model, but insist that my car is not in the list. This incident has cost to date almost a thousand dollars to fix. The loss of confidence regarding the safety of this vehicle cannot be monetized.
Tl- the contact owns a 2013 Ford Fusion. The contact took his vehicle to a dealership(brown's auto world 2634 hope mills rd, fayetteville, nc 28306 (910) 307-7361) to be serviced for a recall under NHTSA campaign number: 17v210000(latches/locks/linkage). After the repairs were made, the contact was driving at 25 mph when the passenger door opened on its own. The contact took the vehicle back to the same dealership and had the door latch replaced for a second time. Soon after the second repair was made,the driver door experienced the same failure, this failure has yet to be remedied. The manufacturer has not been notified of these failures. The failure mileage was unknown. Jo.
Vehicle was repaired summer of 2018 for door latch recall. All door latches were replaced per the recall. Prior to the recall repair the right rear latch failed. On 12/18/18 the right front passenger latch failed allowing the door to open with the inability to close. Dealer replaced this latch under warranty on 12/20/18. Recall didn't work. Latches are still failing.
I was driving down the road today and the passenger door flew open. I asked about a recall last month because the door stop catching and the Ford dealership told me I didn't have the recall for the door latch under my VIN #. Door flew open on the street as I was making a turn on my way to work. Luckily I was close to my job so I just drove a few blocks with my hand holding the passenger door shut.
The door latch on the drivers side door failed during operation and the door opened while underway. Taken to Ford to be fixed as I have seen other issues with the door latch failing on the same vehicle. Ford said this was not a recalled part. The door opened and would not latch shut again causing me to try use by belt as a strap to keep the door shut.
The contact owns a 2013 Ford Fusion. The contact stated that the front driver side door was closed, but opened independently. The contact attempted to close the door again, but the door lock did not engage. The vehicle was taken to d&d motors Ford (13655 wade hampton blvd, greer, SC 29651) where they replaced the door lock assembly. The manufacturer was notified of the failure and stated that the VIN was excluded from NHTSA campaign number: 15v246000 (latches/locks/linkages). The vehicle was repaired. The approximate failure mileage was 105,000.
Door latch recall. I have a 2013 Ford Fusion that the driver latch failed. My car was built during the time frame given in the recall and the plant that it came from. Ford tells me that my car is not part of the recall. But they have not given me a clear response other than my VIN does not fall into the category for the recall. I am going back and forth with Ford customer service and they are unable to give me the exact reason as to why it is not included. I have attached the correspondence with Ford.
Tl- the contact owns a 2013 Ford Fusion. The contact stated that while driving 30 mph, the driver side door opened. The vehicle was taken to casa Ford 5815 montana Ave, el paso, TX 79925 (915) 779-2272 where the contact was informed that the recall expired with no further assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Dr.
Door won't engage and remains opened, so I checked the internet and found that Ford has numerous door latch recalls and it appeared that my focus of the years I own was included. I went to the dealer and when I pulled in, the greeting person saw my bungie cord system to hold the door somewhat closed and he said "OH I know why you're here" obviously, he has seen this many times, however, when I went to the desk, the rep said my VIN was not included in the recall and I would have to pay for it myself. I left and called Ford. I told of the situation and said this is dangerous and I would hate if something tragic happened where it would end up in a law suit or on the news. The rep who was obviously in another country and I could barely understand, said she was going to expedite this and send it to my dealer's service manager and I was to call the next afternoon. I called was transferred to a voice mail with no response. I called two days later and spoke to the service mgr who found the case but couldn't understand when was written. He said he would call me back later which he did and told me that Ford will not cover this. So now I have a call to the executive team and am awaiting a response.
Our call had a recall , never got notice and the recall on this vehicle localized overheating my cylinder head to crack, result in fire in engine and this is what happened to our 2013 Ford Fusion.
Door latch failure.
Recall on door latch was serviced on Nov 3 2017 at 85000 miles. And the same problem occured with the front passenger door. Contacted hennessy Ford in alpharetta GA that done the recall and says there's no warranty on recall repairs.
The hood latch continues to loosen causing my hood not to close properly. I have noticed that many other Fusions in my town are driving around with hoods that are not properly shutting as well.
Tl-the contact owns a 2013 Ford Fusion. The contact stated that the driver's side door handle detached from the door. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer koons sterling Ford 46869 harry byrd hwy, sterling, va 20164 703) 430-7700 where diagnosed that the latch needed to be replaced and informed that the remedy parts were not available. The vehicle was not repaired. The manufacturer was contacted. About provided case number cas-15656745. The contact had experienced a failure. Parts distribution disconnect. The failure mileage was 60,000. Ap.
I was purchasing a new vehicle, while shopping at greenway Dodge and Ford, I came across a 2013 Ford Fusion and loved the vehicle. However, the back right door would not close due to a manufacture recall. I told the sales man I love the vehicle but I would not make a down payment until they fixed it. A couple days later I received a call that they fixed all 4 doors and the vehicle was ready. After about two or so weeks from picking the vehicle up, I was driving down the highway when the passenger side door swung open with my girlfriend in the passenger seat and my dog in the back (if it was my dog in the front seat he would be dead on the highway). I returned to the dealership when I found out the vehicle had been repaired 2 previous times, once in April and once in July, claiming that all 4 doors had been replaced. I once again had to put my vehicle in the shop and rent a car. Then today, I receive a call that they gave me a completely invalid license plate. When I went to get another tag after my temporary one expired they refused to print another one even though I only got one temporary. I explained that I could not drive without a plate when the person working gave me hard plate and told me it was mine. I recently just got my florida driver's license. If I was pulled over with a plate that was not registered and out-of-state license I would get ticketed (possible arrested), car impounded, and tons of fines. They did not tell me for a month that the license plate I had was not registered to me. I have been back and forth with this dealership constantly and I have only owned this vehicle since July (there is documentation on the repairs). I want to take legal action for the risk they have put my girlfriend in and also the careless mistakes they have made while displaying a lack of urgency.
The passenger door latch will not operate allowing door to close. It came open when my daughter had it at college. There was a police report done and no evidence of a break in was found. It happened in florence, al at the university of north alabama. She said it was parked when it happened.
Hood latch in front of the vehicle is faulty. Ford dealer mechanic explained it is a common issue due to the slack in the cable and style of system. Said that when they repair issues they tighten the cable to ensure proper operation. $1175 to repair a common issue due to faulty engineering. 2013 and 2014 units are the on my 2 years manufactured this way. Leads one to believe, Ford knows there is an issue.
I've had my 3rd door latch fail on this car. Door will not shut. Latches failed twice previously, once while the vehicle was in motion. The first and the third time failure occurred while parked. This complaint is the same as the item covered in recall campains 17v210000 and 15v246000 but Ford has refused to repair my vehicle under these recall campaigns stating my vehicle is not included in the recall. Clearly with three failed door latches my vehicle suffers from the same defect, and should have been included in the recall for defective door latches. I do not feel safe with my family in this vehicle.
Tl- the contact owns a 2013 Ford Fusion. The contact stated that the front and rear passenger door open while the vehicle in motion. The contact coasted to the side of the road. Then resume driving. The failure recurred numerous times. The vehicle was taken to sunrise Ford dealer, located at 16005 valley blvd, fontana, CA 92335, (888) 629-1239, where it was diagnosed that the door latched needed to be replaced. The contact stated that the vehicle was in the process of being repaired. The manufacturer was notified of the failure and provided a case number: cas17392667. The approximate failure mileage was 130,000. Aw.
Was driving at a slow rate and my daughter was in front passenger seat and door opened and will not close.
Tl- the contact owns a 2013 Ford Fusion. The contact stated that the engine seized when starting the vehicle with the passenger door ajar warning light illuminated. Upon expected the vehicle the contact noticed that the front passenger door was not closed. The vehicle was serviced under the NHTSA campaign number:17v210000 (latches/locks/linkages) but the remedy failed to repair the vehicle. The contact mentioned that the vehicle passenger door still opens unexpectedly after the recall remedy. The manufacturer was notified of the failure. The failure mileage was unknown.
The door will not shut. I saw a news report where the was a recall but Ford says my car was not eligible. Came open ad I was driving.
Tl-the contact owns a 2013 Ford Fusion. While driving at 15 mph, the contact's husband was driving their vehicle. The drivers side door opened on it's own. The contact's husband had to reach over and close the door. The door would not shut and lock. The contact's husband couldn't lock the door and they drove back home. They had previous problems with other doors as well. The contact set up an appointment to for tomorrow at caviler Ford 1515 s military hwy, chesapeake, va 23320 (757) 424-1111 where the vehicle would be repaired on Thursday. The manufacturer was made aware of the failure. They provided no assistance. The failure mileage was 100,000. Jw.
2013 Ford Fusion door locks. Lat year 2017, I received a recall notice on the above vehicle for "doors opening by themselves whilst driving. Well, just prior to getting the locks replaced, my rear passenger door flew open upon turning a corner on a busy main road and thankfully my passenger was wearing a seatbelt as they almost fell out of the car. I had the locks replaced by the dealership on January 24th 2017. Well, to my surprise last Sunday July 8th, 2018, my wife was in the front passenger seat and again, I turned a corner on a busy main road and the door flew open while I was driving. She too almost fell out of the car. I called the dealer and they ordered a new front door lock and replaced it yesterday July 10th 2018. However, I was informed that Ford would not cover the cost and I was charged $257. 21. The dealer said that they contacted Ford who refused to pay for it because they said that they had already replaced the locks in 2017. I called Ford and they told me the same thing and refused to reimburse me for this. This could have resulted in my wife's death and I need some help rectifying this problem. As a matter of fact, I am afraid to drive my car at this point in the event that this happens again. Please help.
I was sitting in the passenger seat as my wife took an exit to get off the highway and the passanger side door randomly flew open as we were turning on the ramp. If I did not have my seat belt on I may have fell out!.
First incident was opening car door to retrieve belongings. Shut door and it would not latch shut. Husband was able to get the door to shut but then it opened while driving the next day. Bungied the door shut and took to mechanic to have it replaced after contacting 3 for dealerships that said our VIN number was not part of the recall.
Tl- the contact owns a 2013 Ford Fusion. The contact stated that with no warning the front passenger side door had opened with no warning. The contact had to utilize his belt to create a temporary method to secure the door due to the failure. The dealer the Ford store morgan hill, 17045 condit rd, morgan hill, CA 95037, (408) 782-8201, was notified of the failure and indicated that the vehicle needed to be inspected and diagnosed. The manufacturer was notified of the failure, indicated that the vehicle was not included in a recall and provided no assistance other than indicating that the vehicle would need to be repaired by a dealer. The approximate failure mileage was 70,000. Dyd.
The front passenger door latch (will not catch or lock). It has a faulty latch leaving door to fly open. It will only lock on it's own after putting the vehicle in drive and drive for a few minutes and then it locks. Very dangerous.
Tl- the contact owns a 2013 Ford Fusion. The contact stated that while driving at 55 mph, the rear passenger side door open independently. The door ajar warning light illuminated. In addition, the contact stated that on another occasion the front passenger door open independently while the vehicle was in motion. The contact coasted over to the side of the road. The contact take the vehicle seat belt and wrap it around the door to preventing the door from opening. The vehicle was taken to sheehy Ford of marlow heights located at 5000 auth rd, marlow heights, MD 20746 (301) 298-0793 where it was diagnosed that the door latches needed to be replaced. The vehicle was repaired. The manufacturer was notified and informed the contact that the VIN was not included in the recall and referred the contact to NHTSA. The approximate failure mileage was 95,000. Aw.
Passenger door latch (front seat) broken without warning, unable to keep door closed when moving. . I was informed by the dealer that the latch problem on this vehicle was not included with the Fusion door latch recall that affected other 2013 Fusions. Dealer has now fixed the latch and at first was going to charge me the entire $500 cost until I called Ford directly where they agreed (Ford) to pay most of the cost but not replace other unaffected door latches. Though my out of pocket cost was only $53. 50, my concern is that the previous Fusion recall did not go far enough to include other 2013 Ford Fusions that may have the same issue. I am concerned for the safety of other occupants in the vehicle.