Door Latch problems of the 2013 Ford Fusion

The contact owns a 2013 Ford Fusion. The contact stated while driving 40 mph, the rear passenger's side door opened inadvertently. The contact stated he had to tie the door closed with a rope. The vehicle was taken to the local dealer corwin Ford reno (3601 kietzke ln, reno, nv 89502, (775) 329-8800) where it was diagnosed with needing the rear passenger's side door latch to be replaced. The vehicle had not been repaired as of yet. Upon investigation, the contact associated the failure with NHTSA campaign number: 20v331000 (latches/locks/linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 82,649.

The contact owns a 2013 Ford Fusion. The contact stated that while driving, the passenger's side front and rear door failed to remain securely closed. The doors were secured using straps. The vehicle was not taken to be diagnosed nor repaired. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 17v210000 (structure) however, the failure recurred. Schults Ford of harmarville located at 1300 gulf lab road, pittsburgh, PA 15238, (412)828-2300 and the manufacturer was notified of the failure. The approximate failure mileage was 71,000.

Tl the contact owns a 2013 Ford Fusion. The contact stated that the front passenger's door failed to latch securely. Bolivar Ford (10140 us-64, bolivar, TN 38008), was contacted and informed of the failure. The contact was informed that the VIN was included in NHTSA campaign number: 20v331000 (latches/locks/linkages) however, the part to do the recall repair was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact 2013 Ford Fusion. The contact stated that the passenger's side front door failed to latch securely. The vehicle was taken to an independent mechanic to be inspected. The contact was informed that the passenger's side front door needed to be removed to repair the door latching mechanism. An unknow dealer was contacted and the contact was informed that the vehicle was not included in NHTSA campaign number: 17v210000 (lathes/locks/linkages). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 82,000.

The contact called on behalf of her grandson who owns a 2013 Ford Fusion. The contact stated that the passenger's side front door opened while driving. The contact also stated the horn started to honk independently. The driver attempted to closed the door however, the door failed to latch securely. The contact used a rope and secured the door. The vehicle was taken to spradley barr Ford Lincoln greeley (4901 w 29th st, greeley, CO 80634), but was not diagnosed nor repaired. The contact was informed by the dealer that there was no recall on the vehicle for the door latches. The contact stated that the vehicle was previously repaired under an unknown recall however, the recall repair failed to stop the failure from occurring. The manufacturer was made aware of the failure and informed the contact that the recall repair was a one-time free repair. The failure mileage was approximately 101,000.

The contact owns a 2013 Ford Fusion. The contact stated that the front and rear passenger's side door failed to latch securely. The vehicle was not taken to be diagnosed nor repaired. The contact referenced the failure to NHTSA campaign number: 15v246000 (latches/locks/linkages) however, the VIN was not included. Neither the manufacturer nor the dealer were notified of the failure. The failure mileage was unknown.

Tl the contact owns a 2013 Ford Fusion. While driving approximately 40 mph, the front passenger door unlatched and swung open. In addition, the "door open" indicator illuminated. The contact called autonation Ford union city at 770-674-6075 (located at 4355 jonesboro rd, union city, GA 30291) and was informed that the vehicle was repaired per NHTSA campaign number: 16v643000 (latches/locks/linkages) in 2016. The manufacturer was made aware of the failure and confirmed that the recall repair was performed. The vehicle was not diagnosed or repaired. The failure mileage was 72,000.

Tl the contact owns a 2013 Ford Fusion. The contact stated that the front passenger door failed to latch, opened independently, and failed to close. The contact called marshall Ford (1075 w terra ln, o'fallon, mo 63366, (636) 978-3673) and was informed that the contact was unable to repair the vehicle because it was previously repaired per NHTSA campaign number: 17v210000 (latches/locks/linkages) a few years ago. The vehicle was not repaired again. The manufacturer was notified. The approximate failure mileage was 50,000.

Tl the contact owns a 2013 Ford Fusion. While entering the vehicle and closing the driver's door, the door failed to latch and remained open. There were no warning indicators illuminated. The contact took the vehicle to mike fitzpatrick Ford (238 bullsboro dr, newnan GA 30263, (770) 502-3673) where it was diagnosed that the door latch failed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The contact was advised to call NHTSA to file a complaint. The failure mileage was 156,000.

Tl the contact owns a 2013 Ford Fusion. While driving various speeds, the front driver's door opened independently. The driver coasted the vehicle to the side of the road and secured the door with a jump rope. The vehicle was taken to peacock Ford (1875 s orlando Ave, maitland, FL 32751, (407) 644-7111) where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 48,551.

~tl the contact owns a 2013 Ford Fusion. While driving at an unknown speed, the front passenger door opened and caused the front passenger to fall out of the vehicle. The door ajar indicator illuminated after the incident. The failure occurred more than once. The contact called liccardi Ford at 908-561-7500 (located at 1615 us-22, watchung, NJ 07069) and was informed to bring the vehicle to them for an overnight observation. The manufacturer was made aware of the failure and stated that there were no open recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 113,000.

The contact owns a 2013 Ford Fusion. The contact stated that the front driver side door was closed, but opened independently. The contact attempted to close the door again, but the door lock did not engage. The vehicle was taken to d&d motors Ford (13655 wade hampton blvd, greer, SC 29651) where they replaced the door lock assembly. The manufacturer was notified of the failure and stated that the VIN was excluded from NHTSA campaign number: 15v246000 (latches/locks/linkages). The vehicle was repaired. The approximate failure mileage was 105,000.

Tl the contact owns a 2013 Ford Fusion. While the vehicle was at a complete stop, it failed to accelerate. The contact was able to move the vehicle onto the road shoulder with the assistance of a police officer. The contact was able to drive the vehicle home. The vehicle was not taken to the dealer. The contact stated that the gear shift failed and did not engage into drive, park, reverse, or neutral. The contact also stated that both rear doors and the front passenger door failed to latch. Also, the engine reserve hose failed and caused the engine to overheat. The vehicle was taken to an unknown dealer who replaced the door latches and the engine hose. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 17v210000 (latches/locks/linkages) and NHTSA campaign number: 17v209000 (engine and engine cooling). The manufacturer did not assist with the repairs. The gear shift was not repaired. The approximate failure mileage was 120,000.

The contact owns a 2013 Ford Fusion. The contact stated that the front passenger side door failed to close. The contact also stated that the same door was repaired by the dealer (bill collins Ford Lincoln, 4220 bardstown road, louisville, kentucky 40218) per an unknown recall issued by the manufacturer approximately two years ago. The manufacturer was notified of the recurrence. The vehicle was not repaired. The dealer was not notified of the recent failure. The approximate failure mileage was 82,500.

The contact owns a 2013 Ford Fusion. While making a left turn, the front passenger door opened without warning. The contact had the vehicle serviced per NHTSA campaign number: 15v246000 (latches/locks/linkages) in July of 2016 at hixson Ford of leesville (11981 lake charles hwy, leesville,la, 714460), but the remedy failed to repair the recall. The vehicle was taken to the local dealer (ray skillman Ford and southside Hyundai, 1250 us-31, greenwood, in 46143) where it was diagnosed that the pawl spring of the door latch failed. The dealer stated that because the vehicle was serviced under the initial recall, it would be an out of pocket expense. The manufacturer was not contacted. The failure mileage was approximately 60,000.

The contact owns a 2013 Ford Fusion. While driving 20 mph, the passenger door independently opened. The vehicle was taken to a local dealer (berkley Ford, 1511 us-52, moncks corner, SC 29461) where it was diagnosed that the latch failed and needed to be repaired. The vehicle was repaired. The contact stated that NHTSA campaign number: 15v246000 (latches/locks/linkages) was performed on the vehicle in June of 2016. The manufacturer informed the contact that a recall was a one time free repair. The failure mileage was approximately 47,000.

The contact owns a 2013 Ford Fusion. While driving at any speed, the front passenger door did not latch, causing the door to open. The vehicle was taken to the dealer (billy howell Ford in cumming, GA) where it was diagnosed that the door latch spring no longer worked and needed to be replaced. The failure recurred several times. The manufacturer was made aware of the failure and stated that the vehicle was not included in a recall. The vehicle was not repaired. The failure mileage was 67,000.

The contact owns a 2013 Ford Fusion. While operating the vehicle, the front passenger side door did not lock and remained secured. The display indicated that the door was opened and the interior dome light remained illuminated. The vehicle was taken to blue springs Ford located in blue spring, missouri where it was diagnosed that the door latch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 17v210000(latches/locks/linkages). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 87,000.

The contact owns a 2013 Ford Fusion. While driving 55 mph, the front passenger side door latch failed to lock without warning. The vehicle was taken to the dealer (andy mohr Ford Lincoln located at 2713 e main st, plainfield, in 46168; (317) 839-6541) where it was diagnosed that the door latch needed to be replaced. The dealer also stated that there was an open recall in the past and the previous owner took care of the recall. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and stated that the contact would have to pay for the repair. The manufacturer was made aware of the failure. The failure mileage was 50,000.

The contact owns a 2013 Ford Fusion. While driving 35 mph, the front passenger side door flew open. The contact stated that the door failed to latch securely. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the inside door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.

The contact owns a 2013 Ford Fusion. While driving 20 mph, the passenger door latch fractured and caused the door to open. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,000.

The contact owns a 2013 Ford Fusion. While driving approximately 20 mph, the rear passenger door flew open. The contact stated that all four doors were repaired per an unknown recall a little over a year ago. The vehicle was taken to the dealer (swanson fahrney Ford in selma, CA, 559-896-4121) where it was stated that all four doors were recalled and repaired; therefore, the dealer would not be responsible for the current failure. The manufacturer was made aware of the failure and referred the contact to the dealer to check on the warranty. The dealer stated that the warranty expired. The door was not repaired. The failure mileage was approximately 38,000.

The contact owns a 2013 Ford Fusion. The contact stated that the front passenger door was unable to lock properly, which caused the door to open without warning. The dealer diagnosed that the door latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 16v643000 (latches/locks/linkages). The approximate failure mileage was 59,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving 60 mph, the passenger side door unlatched and opened without warning. The contact pulled over to close the door but it failed to latch. In addition, the vehicle began to overheat. The contact used anti-freeze to cool the vehicle down but the failure continued. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 88,000.

The contact owns a 2013 Ford Fusion. The contact stated that the driver's side door latch was defective because the door would not close. The vehicle was driven to the dealer, but not repaired. The VIN was excluded from NHTSA campaign number: 15v246000 (latches/locks/linkages). The dealer and manufacturer were notified. The approximate failure mileage was 50,000.

The contact owns a 2013 Ford Fusion. The contact stated that while attempting to close the vehicles door, the drivers side door failed to latch. The vehicle was taken to the dealer where it was diagnosed that the latch had failed and would need to be replaced. The vehicle was repaired; however the failure then occurred on the rear driver side door. The VIN was not included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The manufacturer was notified of the failure. The approximate vehicle failure mileage was 50,000.

The contact owns a 2013 Ford Fusion. While backing out of a parking spot at 10 mph, both the rear driver and passenger doors swung open independently. The door ajar warning light illuminated. The contact parked the vehicle and locked the doors properly, but the failure recurred. The vehicle was towed to the dealer where it was diagnosed that the door latches failed and needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was 64,000.

The contact owns a 2013 Ford Fusion. While driving 50 mph, the front passenger side door opened independently and the door ajar warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The manufacturer was made aware of the failure. The failure mileage was 78,000.

The contact owns a 2013 Ford Fusion. The contact stated that the front passenger side door latch fractured. As a result, the door failed to close. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000. The VIN was unavailable.

The contact owns a 2013 Ford Fusion. While driving at 10 mph, the front passenger door became inoperable and opened without warning. The passenger sustained injury to the right elbow and medical attention was required. The vehicle was taken to a dealer, who diagnosed that the front passenger door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 15,000.

The contact owns a 2013 Ford Fusion. While driving at an unknown speed, the front and rear passenger side doors opened without warning. The failure recurred on two different occasions. The vehicle was taken to the dealer. The technician diagnosed that the door latch was defective and needed to be replaced. The manufacturer was made aware of the failure, but did not offer any assistance since the vehicle was not included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The vehicle was not repaired. The failure mileage was 25,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at 5 mph, the front passenger door automatically opened and was unable to latch the door. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2013 Ford Fusion. The contact stated that while traveling approximately 30 mph, the front passenger side door handle fractured. The vehicle was merged to the side of the road, where the contact made a temporary adjustment to the door handle. The vehicle was taken to an authorized dealer. The technician diagnosed that the door handle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 6,500.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 20 mph, the front passenger's side door opened independently. The contact stated that the passenger had to hold the door shut. The vehicle was taken to a dealer where the technician diagnosed that the front passenger's side door latch and mechanism needed to be replaced. The failure recurred on the rear passenger's side door. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.