general problems of the 2013 Ford Fusion

The contact owns a 2013 Ford Fusion. The contact stated that upon entering the vehicle, she observed that the driver's side door failed to securely latch closed. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door latch. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 20v331000 (latches/locks/linkages), and the VIN was included, but parts had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 122,000.

The contact owns a 2013 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the interior hood latch release button failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the hood release cable needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 135,000,.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 10 mph and exiting a parking lot, the rear passenger’s side door opened independently. The contact used the seat belt to keep the securely closed. The dealer was contacted. The vehicle was included in NHTSA campaign number: 20v331000 (latches/locks/linkages). The manufacturer was contacted and stated that an authorized dealer had to repair the vehicle. The manufacturer suggested that the local dealer be contacted. The vehicle was not repaired. The failure mileage was 137,149.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds, the engine overheating message was displayed. Additionally, there was smoke coming from underneath the hood. The contact stated that she veered to the side of the road until the vehicle cooled down. The contact then continued driving. The contact stated that the failure reoccurred several times while driving. The contact would veer to the side of the road and add coolant to the vehicle. The vehicle was taken to the dealer where an unknown repair was completed. The contact also stated that the front driver's side door would fail to close securely. The dealer repaired all four doors under NHTSA campaign number: 20v331000 (latches/locks/linkages). Additionally, the contact stated that the vehicle would fail to start immediately after refueling. The contact stated that she had to quickly depress the accelerator pedal after depressing the brake pedal to start the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,000.

The contact owns a 2013 Ford Fusion. The contact stated that the front driver’s side door failed to remain closed; and the rear passenger’s side door would not open as designed. The vehicle was taken to the local dealer who diagnosed that the locking mechanism for the doors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted regarding the failure. The approximate failure mileage was 90,000.

Tl the contact owns a 2013 Ford Fusion. The contact stated that the front and rear passenger doors would not open from outside of the vehicle. There were no warning indicators illuminated. The vehicle was included in NHTSA campaign numbers: 15v246000 (latches/locks/linkages) and 17v209000 (engine and engine cooling). The dealer was not contacted; however, the recall notice instructed owners to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

The contact owned a 2013 Ford Fusion. While traveling highway speeds, the passenger noticed an abnormal burning odor. The contact turned on the air conditioner and smoke emitted into the cabin of the vehicle. The vehicle lost power and the contact was able to see flames from the side mirror. The passenger was able to exit the vehicle. When the contact attempted to exit the vehicle, the door jammed. The contact had to apply excessive force in order to exit the vehicle. Upon leaving the vehicle, it became engulfed in flames. The fire department was contacted and extinguished the flames. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. Prior to the failure, the contact received notification of NHTSA campaign numbers: 14v597000 (air bags, seat belts), 15v246000 (latches/locks/linkages), 16v875000 (seat belts), and 17v209000 (engine and engine cooling). Santa monica Ford Lincoln in santa monica, CA performed the repair. The manufacturer was not contacted. The failure mileage was approximately 68,000.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16v875000 (air bags, seat belts) and 15v246000 (latches/locks/linkages). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available and parts distribution disconnect.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at approximately 40 mph, the rear passenger door opened independently. The contact stated the rear passenger door failed to latch and lock. The contact had to use a rope in order to hold the door into position. The contact took the vehicle to the dealer who diagnosed that rear door latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 92,000.

2013 Ford Fusion. Consumer writes in regards to front passenger door latch failure. The consumer stated after having the vehicle repaired under the recall. The failure recurred 14 months later. The manufacturer was notified and offered to pay for half of the repair.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15v256000 (latches/locks/linkages) and 14v597000 (air bags, seat belts). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 14v597000 (air bags, seat belts), 15v246000 (latches/locks/linkages), and 16v875000 (seat belts). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim tidwell Ford in kennesaw, georgia stated that the parts were available and allowed the contact to make an appointment; however, the service manager stated that the recall had to be submitted to their recall department. It was determined that the parts were not available the day of the appointment. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2013 Ford Fusion. While driving 70 mph, the front driver side door opened independently and failed to close. The contact had to tie the door down in order to safely continue driving. The vehicle was taken to the dealer, where it was diagnosed that the locks malfunctioned and needed to be replaced. The vehicle was repaired; however, the failure occurred twice before with the front passenger door and rear passenger door. The contact requested that the manufacturer replace the lock for the only door that had not malfunctioned; however, the manufacturer refused until a failure occurred. The manufacturer was made aware of the failure. The approximate failure mileage was 53,000.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15v246000 (latches/locks/linkages) and 14v597000 (air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware. The contact had not experienced a failure. Updated 09/10/lj.

The contact owns a 2013 Ford Fusion. The contact stated that he keyed in the code to unlock the doors via the numeric keyless entry but the trunk erroneously opened. The contact also stated that the doors did not always lock using the keyless entry system. The vehicle was taken to the dealer where the failure could not be replicated. The manufacturer was unable to provide assistance without the failure occurring during diagnostics. The failure mileage was 15 and the current mileage was 3,200.