Cruise Control problems of the 2014 Ford Fusion

Tl- the contact owns a 2014 Ford Fusion. The contact stated that while driving various speeds the cruise control would not engage. No warning lights illuminated. The unknown local dealer was made aware but not able to assist. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000. Nd.

Very shortly after first adjusting the steering wheel's tilt and telescope (which may be unrelated), during a short drive, many controls attached to the steering wheel stopped functioning. This included turn signals, cruise control, cell phone controls on the steering wheel, radio volume on steering wheel, and information display controls on the steering wheel. Of these, the turn signals are probably most critical to safe operation. Note that the horn, and the windshield wiper/washer, continued functioning properly. The next morning, a sales representative from the dealership found the vehicle in the same condition, but seemingly was able to restore service by "jiggling" the turn signal lever, indicating to me that it was resting very slightly forward of the normal at-rest position, and recommended service department investigate further. Dealer service department found a circuit board faulty. Part has been ordered for installation. In an abundance of caution, concerned that air bag deployment might be impaired were an accident to occur, the dealer provided substitute transportation pending repair.