Door Latch problems of the 2015 Ford Fusion

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver’s side door, the digital code buttons on the door was flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously open and the instrument panel and dashboard lights would flash on and off. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 127,000.

Tl the contact owns a 2015 Ford Fusion. The contact received notification of NHTSA campaign number: 20v177000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The contact contacted autonation Ford corpus christi (address: 6250 s. Padre island dr, corpus christi, TX 78412; phone: (361) 444-0125) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2015 Ford Fusion. While the contact's husband was driving 25 mph, the front driver's side door opened on its own and the door ajar warning message illuminated. The vehicle was taken to lawley's team Ford (located at 100 az-90, sierra vista, az 85635, (888) 874-9117) where it was diagnosed with needing the front driver's side door latch replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 40,283.