general problems of the 2016 Ford Fusion - part 1

Back-up camera shuts off during operation. Works intermittently and never for a full operation. This is a 2016 vehicle. Ford has be unable to remedy the situation. Camera has been replaced as well as software updates installed. No fix in sight.

Backup rearview camera a rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash.

Transmission valve body w/solenoid, diagnostic.

We had the door latch recall fixed just over a year ago and now our door won't close. The latch is broken again and it needs to be fixed free.

I am requesting formal escalation and review of my case due to a repeat failure of a safety recall component that has rendered my vehicle unsafe and not safely operable. My vehicle is a 2016 Ford Fusion. In 2024, a door latch safety recall repair was completed at an authorized Ford dealership. The same door latch has now failed again, causing the door to not close or latch at all, creating the same safety condition the recall was intended to correct. Both the dealership and Ford customer service have declined assistance on the basis that the recall repair was previously completed. However, this is not a new or unrelated issue — this is a repeat failure of the same safety-critical component addressed under the recall. This condition presents an ongoing safety risk, and the vehicle cannot be used safely in its current state. I have already filed a formal complaint with NHTSA documenting this repeat failure and Ford’s refusal to repair the issue. At this time, I am requesting: review by a supervisor or escalation specialist consideration for goodwill or recall-related assistance resolution of this repeat safety defect without cost to me please provide: confirmation that this case has been escalated a written response explaining Ford’s position any options Ford is willing to offer to address this safety concern I am requesting this review in good faith and hope Ford will stand behind its safety recall repair when the same defect has clearly reoccurred. Thank you for your time and attention. I look forward to your response. Sincerely, [xxx] & [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Transition light it pulls when put into gear and lost power when trying to accelerate when driving.

Rear view camera goes crazy when in reverse, sometimes shows a blank white screen, sometimes a message appears that the camera is not available and to contact a dealer, it will randomly activate while driving forward sometimes immediately after putting it in drive and other times after driving forward sometimes immediately a while after continuously driving for a while without having put it in reverse at at point. It also has no sound through any setting: radio, satellite, or bluetooth.

Rear camera sometimes displays black image or error message when I shift into reverse , I was notified by my insurance company there was a active recall on this specific part on the car - it has been about 2 months now and I am still unable to get to problem fixed as the parts are not available.

There is an issue with the reverse view camera screen is distorted and blurry. View is difficult especially when reversing.

The backup camera was intermittently showing no image and now it says "camera unavailable. Contact your dealer. " this impacts the safety of myself and others while backing up the vehicle. I have not taken the vehicle to a dealer yet but it can be reproduced if requested. The intermittent loss of image started last week and slowly led to the camera no longer working at all.

I received a recall notice in October 2025 for the back up camera on my car. As of now, there is still no remedy. This puts me and others at risk of potential injury. I have waited patiently and still no solution. Can you help me?.

Backup camera has failed. Again. It was first replaced in 2020 under extended warranty. Now it has failed again.

I read this following article: [xxx] my 2016 Ford Fusion experiences this issue. I was curious why the Fusion is not included in the recall? thank you. [xxx] c- [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The backup camera on our 2016 Ford Fusion has worked intermittently for quite some time now. (couple of years at least. ) sometimes when we shift to reverse we get a black display screen, sometimes we get a distorted image, sometimes we get a message saying no camera is available, other times it works normally. The symptoms sound like the ones described the vehicles that are involved in the current rearview camera recall. I had seen rearview camera recalls for Ford products in the past and expected our car to be covered eventually since the symptoms sounded so similar. We have not taken it for repair at our dealer as we have been waiting for a recall. Reporting it now in the hopes that the recall will be expanded to other models that seem to have similar safety issues.

My 2016 Ford Fusion eco boost suddenly began overheating and the sensor would go off then on. I can’t even drive 10 feet. This problem has been consistently happening even after multiple repairs.

My complaint is, why does my 2016 Ford Fusion 1. 5l 4-cylinder ecoboost engine continue to be excluded from these major recalls? it's not fair as I deserve to have my engine, clock spring, & my rear view camera replaced just like the other Ford vehicles! I purchased my 2016 Fusion in 2018 & only a couple of years later I started having problems with the rear view camera but the dealership said that it wasn't covered under the warranty. I have always smelled engine coolant & oil but was always told that there is nothing leaking on the ground so there's nothing to worry about. Also I reached out to you guys in 2024 with the gmail address of [xxx] ) about my steering wheel clock spring & never heard anything back, so I purchased a new one on [xxx] & replaced it myself when it arrived. Also earlier that day, I had my valve cover replaced at brad howell Ford in kokomo, in because I have been constantly losing oil & smelling oil burning. Even after that, I continued to smell oil & engine coolant but still get told that there's nothing leaking. Well my next oil change after that, I told them to check again because I had to add more oil, & that's when they determined that it was the turbo drain tube, which they replaced on Nov. 5, 2024. That stopped the oil smell, but I continued to smell engine coolant which I continued to report to them, & at each oil change, they continued to top off the engine coolant. On Aug. 12, 2025 brad howell Ford decided to run a camera down into my cylinders & discovered that there's oil & coolant leaking down into my #2 cylinder. I contacted tonia frataccia, customer experience specialist, Ford cx/team, & I was told that my VIN# didn't make the recall list & that's why my engine wasn't replaced. It's not fair as my vehicle has the same defective engine & parts as the other recall vehicles & I deserve to have my car repaired also at Fords expense. Please help me, I need my car. Thank you for listening. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

When in reverse the backup camera glitches sometime, it doesn’t even come on. There’s a knocking under the hood. I’ve been told that is the fuel pump . After getting gas and trying to turn the ignition back on it stalls, it takes sometimes 3 to 4 tries before getting it started. After having repairs done to brakes, tires, and more, the abs light is still on and sometimes the brakes act like they don’t wanna stop. I only have a picture where the camera is not working. It’s glitching. I’ve taken it to shops, but forgot to get the invoice to know in reference to everything else that’s going on. I haven’t made any repairs yet that’s in the works.

I was driving on the expressway. My car went into limp mode it didn’t stall completely out, but I was not able to accelerate any eventually the wheel became tight. Every light came on. . I made it safely off the expressway. My car would not start the odb port is not reading. I’ve taken it to several mechanics all of them say that it’s my pcm. They said my pcm needs to be reprogrammed. There’s currently an active recall from my exact car but when I search my VIN it tells me I have no active recalls.

Backup camera seldom works. It will often display an error once gear is shifted into reverse that the camera is unavailable. Other times it will glitch into a blue screen and then display the error message, or it I’ll work with no issue. This issue began about three weeks ago.

Rear passenger seat belt will not release lock/tension/broken. Will not allow rear occupants to buckle in. Safety issue. Seems to happen on most 2013+ Ford vehicles specifically trims like titanium with a 'inflatable belt" this issue should be recalled free of charge, it is a major safety issue not to be able to use a seatbelt. The best remedy would be inspect and replacement of broken components. Both occurred over 80k miles one being a truck (entirely different vehicle).

Back up camera cuts in and out, sometimes works correctly, other times doesn't come on at all, other times comes on and in the middle of backing up shuts off, this has been going on for years and now I am seeing recalls by Ford of other models being recalled for back-up camera failures and I believe the recall should include 2016 Ford Fusions.

The back up camera does absolutely nothing to notify the driver if it's getting too close to something or someone. It does not show the green, yellow or red lines as you're reversing and it does not even beep when approaching something too closely. It's just there. No purpose. There luckily had been no incidents so I put today's date as I fill in this form.

While backing up, the rear came will show a black screen on the display or a message to contact the dealership. This isn't a constant issue, but comes whenever. I took it to the dealership a few years ago, but because it wasn't happening then, they said there was nothing they could do.

The rear camera change to black screen.

I was driving my car one day and as I was coming down the road the car jerked and picked up speed like on its on and I had to really stop abruptly to stop the car. I thought that was strange, I didn't have any warning lights or any indication that anything was going on I just thought it was weird, then like 2 days later as was driving the car would do this random jerk but again no lights on any indication anything was wrong so I went to work car seemed fine, got on the high way to go pick up my grand kid after work and when I signaled to change lanes attempted to accelerate to pass, the car just hummed and my speed started to diminish and I immediately coasted to nearest exit because I could not accelerate more than 15 mies, I coasted to a strip mall turned the car off waited til I thought the car settled for a moment and attempted to start the car and when I put the car in gear it jerked but as I tried to accelerate it just hummed and no speed overc15 . So I left the car got it towed the next day to another shop because any Ford dealerships I called to see if I could tow for diagnostic test said they had extensive waiting period like one had weeks before they could look at the car. So I had it towed to another car lot who had a good business rating to be told that it seems to look like something had came loose from the transmission. That I may have to get it replaced, this car starts right up, didn't give me any indication of a problem and doesn't even have a hundred thousand miles on it. Where did Ford drop the ball on this car? im very disappointed , I attempted to drive the car around the corner one day trying to explain to my neighbor the weird behavior of the car and the transmission piece I was told that cane loose, and the car ran fine for about 20 minutes even picking up speed and everything then the moment I got back on my block its like it got warm and then we had to push it back on the driveway it went back to not being able to accelerate. Again.

Our 1. 5 ecoboost engine overheated on 3/20/25, my daughter was driving and the vehicle started shaking and it slowed way down, for a moment she feared for her life, she said it had a message and the check engine symbol was illuminated and the vehicle would not accelerate, when she got it was leaking coolant and white smoke, I took my obdii scanner, one code was p1299 cylinder over temp protection active, it now emits white smoke and overheats and looses fluid. Technical service bulletin 1. 5l ecoboost - low coolant, white exhaust smoke and/or illuminated mil - built on or before 10-Jun-2019 20- 2100 01 April 2020 this bulletin supersedes 19-2375. Reason for update: replace awareness/interim message model: Ford 2014-2019 Fusion engine: 1. 5l ecoboost 2017-2019 escape engine: 1. 5l ecoboost summary this article supersedes TSB 19-2375 to update the service procedure and parts list. Issue: some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 escape vehicles built on or before 08-Apr-2019 equipped with a 1. 5l ecoboost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (mil) with only diagnostic trouble codes (dtcs) p0300, p0301-p0304, p0316, p0217, p1285 and/or p1299 stored in powertrain control module (pcm). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the service procedure to replace the short block and head gasket. Action: follow the service procedure steps to correct the condition on vehicles that meet all of the following criteria: • one of the following vehicles: - 2014-2019 Fusion built on or before 10-Jun-2019 - 2017-2019 escape built on or before 08-Apr-2019 • 1. 5l ecoboost engine • at least one of the following conditions: - low coolant level - white exhaust smoke - runs rough condition with or without an illuminated mil with only dtcs p0300, p0301- p0304, p0316, p0217, p1285 and/or p1299 stored in pcm.

Air bag light comes on sometimes not other car panic alarm goes off at random times backup camera sometimes work sometimes glitches.

The backup camera screen is black or dhows a distorted image and sometimes shows an error message like camera not available. This is very dangerous!.

My trunk pops open randomly and will not stay shut.

Backup camera intermittently goes out for a few seconds when backing up, resulting in a blank screen. Putting the driver at risk of property damage or injuring others. I have a small dog & am aftaid of I juring him when backing into driveway. The issue has been recreated by independent service tech but not inspected by any parties. The components/vehicle are available for inspection. There are no warnings or symptoms that I have observed prior to camera cutting out.

Trunk automatically opens while driving numerous times. Pulled over when able and noticed that the actuator clicks continuously until I turned the car off.

Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic. Upon inspection, the transmission shifter cable bushing was broken off causing the shifter cable to be dislodged from the actual transmission shifter. Same year, make and model have been recalled but not my VIN.

Purchased a used vehicle. At the time of purchase, there were no visible issues with the car. However, approximately 20 days later, a significant jerking and knocking problem related to the transmission appeared. Due to this issue, I stopped using the vehicle for a while. After consulting with a mechanic, I was informed that the transmission needs to be replaced. As of now, the car is struggling significantly to move. When I turn the ignition, the engine starts, but the vehicle does not move. If I turn the ignition off and restart it, it may move slightly after shaking the vehicle, but then it quickly stops and displays an error again. In this condition, the vehicle is not drivable. Unfortunately, the person I bought the car from refused to accept any responsibility or take the car back, despite my clear communication about the issue. Additionally, the following issues have also started to occur: the steering wheel becomes stiff suddenly. This resolves temporarily after turning the ignition off and on again. The brake pedal sometimes vibrates as if it’s losing pressure. I can clearly feel this under my foot while braking. Sensor malfunctions have also started to appear. The current condition of the vehicle poses serious safety and functionality concerns. Unfortunately, I am not financially able to cover any additional repair costs. Therefore, I would like to know if there is anything legally or technically that can be done regarding this matter. Otherwise, I will be forced to sell this vehicle as scrap. Thank you in advance for your support and assistance. Sincerely,.

Backup camera does not work all the time works only sometimes and sometimes the backup alert does not work right.

I am writing to file a formal complaint regarding my 2016 Ford Fusion hybrid, which I purchased in late June 2024. Despite the ongoing issues with my vehicle, it does not appear on the NHTSA recall list, even though many other Ford owners are experiencing similar problems. Recently, I encountered severe symptoms, including a persistent coolant leak and a puff of white smoke from the tailpipe. Initially, the dealership diagnosed the issue as a simple battery problem related to a cylinder 4 misfire. Following their advice, I spent nearly $500 on a new battery and diagnostic fees. Unfortunately, after driving the car, the engine light reappeared, indicating that the initial diagnosis was insufficient. Upon further inspection, the technician found a puddle of coolant on top of piston 4, which suggests a significant internal problem. This situation mirrors complaints from other Ford owners regarding their ecoboost engines, even though my hybrid engine is not classified as ecoboost. I am concerned about the lack of action regarding these issues, especially since they pose serious safety risks. Additionally, I have been informed by Ford that an engine tear-down is necessary to diagnose the full extent of the problem. If deemed not covered under my warranty, I will be responsible for $1,710 for the tear-down alone, with an estimated cost of around $11,000 for a new engine. As a college student with limited income from a part-time job, I cannot afford these expenses. I urge the NHTSA to investigate this matter and consider the broader implications for all affected Ford vehicles. I look forward to your prompt response. These unresolved issues not only threaten my safety but also potentially endanger others on the road. My repeated attempts to seek support from Ford have been met with inadequate responses, leaving me frustrated and without a clear path forward. I urge the NHTSA to investigate my case and consider a broader review of similar Ford vehicles.