general problems of the 2017 Ford Fusion - part 2

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the check engine and the service vehicle soon warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,000.

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the engine overheated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the cylinders and advised the contact that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for an extended warranty coverage related to the failure. The failure mileage was 55,700.

2 separate dealerships made me pay to replace faulty tires when the new ones blew out within less than a month of purchase. They also pocketed the mail in rebates I was promised for buying new sets of tires from their locations. I started taking my car to an independent garage for regular maintenance. My traction control light has been on since shortly after I bought the car in 2018 but I never imagined I'd be spending my entire savings on repairs immediately after the useless warranty expired. First it was a cracked flex plate which I'm lucky happened when I was driving on a side road as opposed to the interstate. I was going roughly 55mph when I lost my ability to steer, accelerate, or even cut power to the ignition. My car has been towed 4 times with total cost of almost 10k and it still isn't fixed. I reported everything to Ford they don't stand by anything Ford manufactures. I'll probably be living in this piece of trash soon enough as that savings I just wasted was a down payment for a house.

The contact's husband owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The contact used a vehicle code reader and scanner tool to scan the vehicle and retrieved a diagnostic trouble code indicating a misfire in engine cylinder #2. The vehicle was taken to an independent mechanic where, the coil pack and plug wire were replaced; however, the failure recurred days later. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion in engine cylinder #2. The mechanic informed the contact that the failure was related to Ford TSB number:19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA hotline to file a complaint. The failure mileage was 78,850.

The contact owns a 2017 Ford Fusion. The contact stated that while starting the vehicle, the contact heard a loud clanging sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the head gasket and short block needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,791.

The vehicle's engine is experiencing coolant intrusion. As such, when starting the car, white and sweet-smelling exhaust exits the exhaust pipe. Furthermore, the coolant reservoir continually runs low; however, we find no coolant on the driveway or apparently leaking from the car. That supports the mechanics assessment of a coolant intrusion. This issue, if left unaddressed, will cause the engine to run improperly, the spark plugs to become fouled, the engine to overheat, etc. I took the vehicle to a local certified mechanic. Although after looking at Ford's service bulletin, it became apparent that the vehicle is experiencing a similar issue to other 2017 models that were included in the recall. The mechanic listened to what we said and pulled up supporting documentation in the form of a technical service bulletin. The check engine light just came up, within the past couple of days, well after the coolant intrusion was started. The disrepair seems to be a matter of timing. The subject has been driven quickly and cautiously.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle jolted and there was white smoke coming from the exhaust pipes. The vehicle was taken to a local independent mechanic where it was diagnosed with a coolant intrusion and a blown head gasket. The mechanic related the failure to the customer satisfaction program: 21n12. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine experienced a rough start and idling, and the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

While driving the car, the engine indicator kept blinking then the car kept shaking. The Ford service did inspection and found that there has been a coolant leak to engine oil which caused engine failure due to cylinder break.

The contact owns a 2017 Ford Fusion. The contact stated that there was coolant leaking into the engine and there was smoke coming from the exhaust. The contact stated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where a pressure test was performed and determined that the engine was not maintaining the proper engine pressure, and coolant was entering the cylinder walls. The contact called the local dealer, who confirmed there was no recall coverage for the failure and referred the contact to the manufacturer for assistance. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 120,000.

Engine is losing coolant into the cylinders which causes car to overheat. When this happens car shakes and runs rough. When this occurs while driving down the road, thick white smoke comes from the exhaust blinding the cars behind us. If car dies, you lose power steering and brakes become very difficult to push. We had a repair shop check it out and coolant is leaking on top of the piston and exiting through the exhaust. The engine light comes on just before car begins to act up. According to our mechanic, it appears the engine block has a design flaw and Ford has issued a technical service bulletin explaining the problem. Attached a picture of when it just begins to smoke. After a few seconds it fills the entire shop.

Check engine light came on at around 80,000 miles after 30 min drive. Next day would not start. Jumped it and drove to autozone. Autozones check engine reader stated spark plugs. Drove it to local Ford dealership where test came back the third cylinder misfiring because coolant is low and leaking into the engine. Quick google search states many 2013-2018 Fusions have a recall for this issue however my specific VIN is not included. Dealership never mentioned other Fusions being recalled for this. Could have started an engine fire or lost control.

What malfunctioned- car did not give any notice that it was in engine failure for months other than under performing and upon taking it to the Ford dealership was never helped with the problem they took money for an oil change and works package but failed to make sure my car was safe. My car was a safety hazard bc it gave zero warning that it was loosing power and when the engine did fail I knew something had been wrong for almost a year and felt it went ignored by Ford and was taken advantage of. The product has been confirmed by multiple mechanics that what causes it is the hose cracks and thus the engine coolant wrecks a working engine. Ford knows it’s a problem but isn’t acknowledging it and makes more money off of parts.

The contact owns a 2017 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle hesitated to start and was shaking abnormally. The contact stated that the check engine warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 130,000.

Coolant leak in the 3# cylinder mechanic said I need a new engine.

When turned on airconditioner car shuddered engine light came on started blowing white smoke alot and blow buy engine oil in crank case.

Check engine light came on took to dealer 2017 Ford Fusion 2. 0 engine. Tech said code p0304 showed on the pcm. Did a scope on cylinder found coolant leaking cylinder said he referred to tsb22-2229 and it showed replace long block that was may 22 2025. Price for parts and labor$7923. 77. 82 years old fixed income can not afford. Car still sitting in my driveway. Ford gave me a case # but said car was to old to do anything about it.

Recommended by dealer service cs replace long block assembly using bore scope found coolant leaking into cylinder referred to tsb22-2229 long block recommended. Cost originally was $7923. 77. After service manager was talked to price went to$7016. 27. Install to be completed by 11/20/2025. Upset but what can I do. Car has 47183. 2017 Ford Fusion.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked and occupied, and attempting to start the vehicle, the check engine warning light illuminated. The contact stated that after shifting into reverse and reversing out of the driveway, the check engine warning light illuminated. The local dealer was contacted. The vehicle was taken to the deale,r where it was diagnosed with coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 47,183.

The contact owns a 2017 Ford Fusion. The contact stated that while driving on several occasions at various speeds, the vehicle lost motive power with a misfire coming from the engine. The vehicle was driven to the residence. The contact stated that the next day, when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a misfire coming from the spark plugs. The vehicle was taken to the residence. The contact stated that while driving to the residence, the temperature gauge went to hot. The contact checked the coolant reservoir and became aware that the coolant reservoir was empty. The contact added coolant. The following morning the vehicle was started, and there was white smoke coming from the exhaust pipe. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving on several occasions at various speeds, the vehicle started sputtering with the check engine warning light illuminated. The vehicle was taken to dealer where it was diagnosed and determined that there was coolant intrusion into the engine and the engine needed to be replaced. The manufacturer was notified the failure. The failure mileage was 50,000.

The contact owns a 2017 Ford Fusion. While the contact's son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine became overheated with several unknown warning lights illuminated. The vehicle was driven to the shoulder of the road. The contact's son drove the vehicle to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the failure was confirmed to be engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,595.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 97,000.

The contact’s daughter owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust pipes. The contact stated that the vehicle hesitated while starting, with the message "coolant level low" displayed. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted and went into limp mode. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA hotline for further assistance. The failure mileage was approximately 102,900.

The temp gauge suddenly jumped up and alert said coolant was low. Driving on freeway, car shut down before I could get into a shoulder. Big rigs swerving around me, could have been killed. No leaks under car. Cap off the coolant reservoir and the coolant level bubbles up back to normal. After that, even driving one mile makes the temp gauge jump up and drop down erratically. Quoted more thank $8,000 to repair because it requires a new engine? Ford dealership said this is very common issue for Ford Fusions, that it is a design flaw and many of their clients have had similar safety scares.

Coolant leak on engine leading to white smoke coming out of exhaust engine is on brink of ruin. This model is not covered underneath any of the recalls, even though it has the eco-boost. Diagnosed by Ford dealership.

Coolant leaking into cylinder causing engine problems.

The contact owns a 2017 Ford Fusion. The contact stated that while driving 25 mph, the message "coolant overheating" was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced customer satisfaction program: 21n12; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 174,000.

Ford is currently telling me that coolant has mixed with my engine oil and that the entire engine needs to be replaced. However, after doing some research, I found that this is a known issue with these engines, and even a Ford representative acknowledged that it's been an ongoing problem.

I purchased my 2017 Ford Fusion titanium brand new with only 5 miles, from a dealership in ky. My car recently started idling rough when I started it up. I took my car to a mechanic, after the check engine light came on. The code read misfire on cylinder 3, they replaced spark plugs and coils for $600, but only a few days later the check engine light came back on, still rough idling. I take my car to a 2nd mechanic $200, to find out that there is a “coolant intrusion” in the cylinders, indicating I would need a new engine. In disbelief, I take my car to a 3rd mechanic, $100. I have records from two different mechanic shops showing that there is a coolant intrusion in the engine, which is a "manufacturer defect". I called Ford's corporate office for help and apparently my VIN was not a part of any recall, although there are many recalls for the same issue, in the same year and model! there’s a recall on the car engine itself (per 3rd mechanic). Ford told me they couldn’t do anything about their manufacturer issue. Research initiated by the mechanic indicated that Ford Fusion cars with the same make and model, along with many other Ford models in the same year of 2017-2019 had the same issue of coolant intrusion into the cylinders and have been recalled. There are also active lawsuits over the same issue. It’s honestly unbelievable and disheartening that my car is not a part of the recall when it’s doing the exact same thing as others with the same year and model, which have already been recalled. I cannot afford to put a new engine in my car. It should have lasted a lot longer, and would have, if it weren't for a Ford manufacturer issue. I have all the documentation as needed, which states that I need a new engine and that the engine itself has already been recalled (however, the VIN shows no recall for the car). I will also be reporting this issue to the national highway traffic safety administration. Thank you for your time on this matter.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the customer satisfaction program: 21n12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 55,352.

Just got my car I’m financing (used) it’s been giving me problems since I got it slow acceleration, overheat . , engine stalling start and go option isn’t working . Can I have a professional assist me with a recall maintenance please.

My engine is now in need of replacement after 87k miles due to a coolant intrusion that Ford refuses to do a recall for my car. However, they recalled other 2017 Ford Fusion se’s with 2. 0 engines for the same issue.

The contact owns a 2017 Ford Fusion. The contact stated that his daughter had informed him that the coolant level was low. The contact refilled the coolant reservoir; however, the following day the coolant was low again, and the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The contact changed the spark plugs, ignition coils, and fuel pump; however, the coolant level remained low. The vehicle was towed to the dealer who diagnosed the vehicle with coolant intrusion in the engine. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was unknown.