general problems of the 2017 Ford Fusion - part 2

46 problems related to steering have been reported for the 2017 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Ford Fusion based on all problems reported for the 2017 Fusion.

36 Steering problem

Failure Date: 03/14/2018

Tl- the contact owns a 2017 Ford Fusion the contact received notification of NHTSA campaign number: 18v167000 (steering) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer rockwall Ford (990 e interstate 30, rockwall, TX 75087, 1-(972) 290-2200) had been unable to verify when the remedy and parts may be supplied from the manufacturer, so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted to determine if they may be able to verify when the part may be supplied to the dealer. The contact was not experiencing a failure. Parts distribution disconnect. Dyd.

37 Steering problem

Failure Date: 03/12/2018

Tl the contact owns a 2017 Ford Fusion. While browsing online, the contact found NHTSA campaign number: 18508000 (steering). The contact called nazareth Ford (4067 jandy blvd, nazareth, PA 18064, (866) 601-7744) and ray price Ford (2971 route 940, mount pocono, PA 18344). The contact was informed that parts were not available and would not be available for another four to six months. The manufacturer was not notified. The failure mileage was 15,700.

38 Steering problem

Failure Date: 02/15/2018

Steering wheel became loose while driving.

39 Steering problem

Failure Date: 01/24/2018

Tl- the contact owns a 2017 Ford Fusion. The contact stated that while driving at an unknown speed and heard a beeping noise, the steerint lost power and the vehcile crashed into a creek . The contact stated that there was an unknown error message on the navigation screen. There was no injury. A police report was filed. The vehicle was totaled and was towed to a salvaged vehicle lot. The contact called the preston Ford dealer (877-834-3396, located at 4313 preston rd, hurlock, MD 21643) after learning about NHTSA campaign number: 18v167000 (steering) and was hung up on. The contact was not sure whether the manufacturer was made aware of the failure. The failure mileage was 5,800. Fe.

40 Steering problem

Failure Date: 01/03/2018

I was driving through san juan capistrano California evening of Jan 3rd 2018 west bound on hwy 74 having just past the overpass on I-5. I was only going about 30 mph and the steering suddenly stopped working and my car floated over and I could not stop it or steer. It was the strangest thing I ever experienced. I felt the sensors in the car suck in. My car bounced over the curb and the right front wheel was torn off it. The insurance company totaled my car out and the loss of my car has been significant loss of income and ability to work too. I lost so much over this car being totaled. I has usaa auto insurance and gap coverage on the note. However I had no idea about how insurance and the ability to restore insurance would be affected. I have had to see this as an at fault accident and it raised my insurance and impacts me negatively in many ways financially. Airbags did not deploy I attached loss docs, I have pics of car as well as wheel well where wheel was pulled off after bouncing over the high curb.

41 Steering problem

Failure Date: 12/30/2017

The steering wheel became loose and had an extreme amount of play in it. I took it in to the dealer to have it checked and repaired. They took care of it with no problem. After returning home my wife suggested I check and see if there had been a recall about this issue and I found the article about the 2014 to 2016 investigation. We thought it should be made known that it also is happening in 2017 models. The service technician told me this was the second one he has seen although he was not specific if they were both 2017 models.

42 Steering problem

Failure Date: 12/27/2017

My steering wheel has become very loose and feels like it's going to fall off. I have video for proof. 2017 Ford Fusion sport.

43 Steering problem

Failure Date: 10/29/2017

I was driving in the highway and suddenly the wheels stopped from turning I almost had an accident when I touk the exit and the light went on indicates the car need a service steering assist fault, I took it to Ford dealer ther was no explanation what did cause that they told me the steering bar rock get broken because you may hit something I explained to them that nothing hit me bbut because they have no explanation they made that up someone need to look that up this is so dangerous issue while you driving.

44 Steering problem

Failure Date: 07/31/2017

The contact owns a 2017 Ford Fusion. While driving 60 mph, the vehicle pulled to the left and swayed. There were no warning indicators illuminated. Before making an appointment with sheehy Ford of marlow heights (5000 auth rd, marlow heights, MD 20746 (301) 423-4950), the vehicle started pulling to the right. The vehicle was taken to the dealer where it was diagnosed that the tires needed air. Another technician diagnosed the vehicle and revealed that the front camber and rear toe failed. The repairs needed were unknown and the vehicle was not repaired. The vehicle was also taken for a test drive, but the failure was unable to be duplicated. The manufacturer was notified and informed the contact to make an appointment with the local dealer. The contact stated that the gear shift also started to shift inadvertently from drive to neutral. The vehicle was taken back to sheehy Ford of marlow, but the failure could not be duplicated. The manufacturer was notified once again and informed the contact to make an appointment. On November 1, 2017, while driving 25 mph, the vehicle shifted to the right, struck two other vehicles, flipped over, and landed on its roof. All of the air bags deployed. The contact sustained bruises all over the body and injuries to the neck, back, left hip, both shoulders, and both knees. The contact was transported by ambulance to a local hospital. A police report was filed. The vehicle was towed to a tow lot and was awaiting inspection from the insurance company. The manufacturer was notified and a case was opened. The initial failure mileage was approximately 15 and the crash occurred at approximately 3,200 miles.

45 Steering problem

Failure Date: 02/05/2017

Was driving in a parking lot, between 5-10 mph when the car clicked loudly. I lost steering and brakes, and came to a sudden stop. The engine had turned off, the car had put itself into park, and the instrument panel went back as if I had opened the door with the car shut off.

46 Steering problem

Failure Date: 11/30/2016

Steering turns excessively with turn while driving, and then sticks. Ford states "its working as it should". Repeatedly takes me into adjacent lane upon lane change, and almost off road, when getting off exits. Wipers and windshield wiper fluid system: 98% of the time, does not clean the top 1/3 of drivers view of windshield. Visability is better when not using or minimizing wiper use, in rain, snow. Suspension: death rattle. Vehicle intermittently excessively vibrates so severely, at any speed. With uneven roads, and holes, vehicles excessively rattles and jumps sideways in lane. Three sidewall flat tires in less than one year, the first year of ownership.



Fusion Service Bulletins
Fusion Safety Recalls
Fusion Defect Investigations