Three problems related to coolant leaking have been reported for the 2019 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Ford Fusion based on all problems reported for the 2019 Fusion.
My car is part of a recall with Ford motor company - customer satisfaction recall 21n12 - I have a coolant leak which can cause fire, and dealership refuses to help because my VIN number doesn"t show up as being affected. However in a letter mailed out by Ford motor company it states my vehicle is in fact covered under the saftey recall. . Original recall letter was for 2013-2028 Ford Fusion ecoboost engines. Ford mailed out another letter saying that some 2019 models will experience same issue due to having the same engine. Ford did not mail out letters to 2019 owners for this recall. According to the recall , my car was built at the same plant and same time. I need my VIN number somehow attached to this recall so my dealership can do what is right. Fryer Ford in ahoskie, nc refuses to help and I do not want to risk driving something that can catch fire. Please tell me what I need to do or verify that my car is in fact part of this recall. Thank you for any assistance in this matter.
Car shudders/shakes intermittently on cold starts. Check engine light came on may 3 at 11am. Taken to dealer on may 3 at 4pm. After dealer inspection, advised on may 5 that coolant leak into cylinders is requiring a new engine at 28,700 miles. Dealer advised there is a TSB on this and it is a common problem with the engine.
Prior to recall notice; on 12-20-19 husband noticed coolant l level down at approximately 7,000 miles. Went to local Ford dealer to purchase coolant. While there dealer asked several questions concerning specifics; like, is coolant leaking from your engine and is it visible on the ground; husband said no. Retuned home with coolant and filled the reservoir. January 18th, 2020, receive recall notice from Ford advising coolant may be intruding into the cylinders; advising to contact local dealer for service. January 21st, car into service to reprogram power train /cleared all codes. January 22st, 2020 took an 81 mile trip to lake and back; hours later checked the coolant and it was down again 5/8 's inch from max. January 23rd called the scheduled another appt for January 29th. January 29th 2020, mcspadden Ford had vehicle for 4. 5 hours to continue investigation into excessive coolant use. Upon pick up of vehicle, service manager advised they put car up on lift to look for leaks, negative. Hooked up computer and ran car for 20 minutes looking for anything unusual, no problems found. Remove valve covers, inspected block, pistons & cylinders. In process boke a spark plug that was replaced at no charge. Service manager advised they did not find anything to fix; we should just drive it like normal. Driving home at 1. 3 miles (4 min) car sputters. Another . 3 miles (1 min) car sputters, bucks, steering vibrates, car shakes. Another . 6 miles (1 min) , car sputters & bucks, steering vibrates, care shakes, rpm gauge bouncing, check engine lite comes on. Another . 5 miles (1 min) I pull off the highway into residential neighborhood and call mcspadden service who advise to immediately return the car to them if I am able. Car left again at the shop at 1-29-2020 5:45.