general problems of the 2019 Ford Fusion - part 2

Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts and to put a stop sale on any vehicles in their inventory. This has resulted in a drastic depreciation of my vehicle. Not only does Ford not have a solution to the problem, but now they have left me with a car that is unsellable which is causing massive economic harm to me. Ford now says there is no interim fix (perhaps until late 2024) this is absurd. Ford should buy these vehicles back from all affected owners ASAP. Please compel Ford to do something about this and make things right!.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Outstanding recall issued 7/17/23 unresolved as of 11/16/24 unacceptable duration unable to operate as intended using rechargeable battery which used to comprise 90% of my driving miles. Significantly increased fuel costs for 14 months and counting.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the report was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer has exceeded a reasonable amount of time to effect repair and offer promised compensation due to inability to charge battery for NHTSA recall number 23v-440.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Ford recalled the car due to potential fire risk while driving. They are unable to repair the car and have no estimate on when the repairs will be made. Due to potential of fire while driving this car I will not drive this car and imperil my children. Ford has offered no loaner, buyback or similar offer. I am also unable to pass the nys inspection as a result of the illuminated check engine light (from the recall).

Remedy not yet available on your vehicle, the battery energy control module becm may become damaged as a result of excess voltage and current flow. Safety risk excess voltage and current flow through the becm can result in a loss of motive power which increases the risk of a crash, or a vehicle fire in the trunk area iam not able to charge my vehicle since July 2023 recall notice. I now have to purchase an extra $140 month in gas because I cannot use my charging system on the vehicle. I contacted Ford 1/20/24 1. 800. 392. 3673 spoke to customer recall service and they stated there is not date on a remedy. I requested compensation and requested them to open a case number for me to escalate a supervisor to speak to me and they stated there is nothing they can do.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.  VIN tool confirms parts not available.

Battery became inoperable due to the becm voltage issue and can not be driven. It is sitting at hall Ford in newport news, va. 3 calls to Ford have resulted in no action, and I have a 4 year old vehicle I can't use because of this safety recall.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There is a chance a fire may break out in the trunk area while driving, increasing the risk of injury. We are asking you to please avoid charging your vehicle until a remedy is available. Recall reference number: 23s33 the safety of you and your passengers is key to every vehicle we build. That is why we’ve issued a recall for certain 2019–2020 Ford Fusion energi plug-in hybrid models. There is a chance a fire may break out in the trunk area while driving, increasing the risk of injury. We are asking you to please avoid charging your vehicle until a remedy is available. Some Ford Fusion energi plug-in hybrid models may not start or may display a "stop safely now" message while driving, followed by a loss of power within a few seconds. There is no resoltuion.

I got a notice of recall 10 months ago for this vehicle and there is no fix or updated communication on whether the battery energy control module for this vehicle can be modified to be made safe and I have told to stop charging the car which defeats the purpose why I purchased it in the first place. Wanted to make a formal complaint against Ford motor corporation for their lack of action and communication on when this problem is to be solved.

Manufacturer recall number 23s33 NHTSA recall number 23v-440 Ford denied my buyback claim due to the vehicle being pre-owned, but with the open recall, I believe this vehicle to be a significant safety risk. My vehicle has limited functionality and reduced fuel economy in a model for which I specifically paid extra money. There is no fix in sight until the end of 2024 at the earliest, and there are other accounts of people's vehicles leaving them stranded or catching on fire! Ford does not have a fix for this vehicle, and a fix will not be available within a reasonable timeframe.

Ford sent a safety recall notice 23s33 and poorly worded the "what should you do?" section. After calling for clarifications, Ford advised us not to fully charge the high voltage battery. There is no method to limit the charge level and not charging the batteries will damage them. Ford advised the only way to limit the battery charge level is to watch/monitor the vehicle as it charges, and disconnect the power cable prior to fully charging. Ford should provide one of two options without delay: the Ford app should be updated, providing users with the ability to limit the high voltage battery charge level or; Ford should provide its dealer service departments with instructions to program a lower maximum charge limit for the high voltage battery that is consistent with the recommendations from the safety recall. While Ford is working on a long-term remedy, and in light of the potential for fire, Ford should take immediate steps to assist its customers with temporary and reasonable options to limit the high voltage battery charge level.

Recall issued 6/23 23s33- over 7 months and Ford has not corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! how much longer will you allow them to get away with this!!! a serious fire, or collision may result!! must someone die in order for you to take action!!.

Ford has failed to find a solution in a reasonable time frame. Car was purchased to be used as a hybrid and we are no longer able to use the battery due to recall for now 8 months. Our car value is also now upside down over $6,000 as this function is no longer available. In addition to 8 months of fuel charges we did not anticipate.

I believe the manufacturer has failed to resolve the safety recall in a timely manner. The recall notice was sent on July 2023 and they still don’t have a fix or information on the recall. The the sole purpose of me purchasing this vehicle was to save money on gasoline and the manufacturer states to not charge my vehicle. I’ve called three times since the recall and the Ford representative over in corporate headquarters cannot give me an answer. Know that although the vehicle is under my spouse’s name (airlia harris), I’m the one driving it and making the payments. What are my options? thank you, efrain uballe.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Fusion. The contact received recall notification of the NHTSA campaign number: 23v44000 (electrical system) however, the parts to do the recall repair were not yet available. The undisclosed dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This is my 2nd complaint on the non action to repair this recall. Ford's latest attempt to not repair the electrical defect is to buy my car. Their offer does meet the cost of buying a replacement car. Is Ford so inept that they cannot repair their own products? the offer to buy the car sends a red flag up. Is Ford's "solution" to buy my car an attempt to acquire cars to resell at a profit? if Ford cannot repair a defect that was diagnosed a long time ago, should they be allowed to continue to manufacture and sell cars in the united states? has Ford been sanctioned in any way for this defect?.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

Unable to charge the plug in hybrid vehicle due to Ford recall 23s33 which was announced June 16,2023. Ford advised owner not to charge the vehicles until a remedy is available. No remedy for this issue is available 9 months later, leaving consumer to use gasoline only to power this plug in hybrid vehicle due to risk of excess voltage and current flow through the battery energy control module which can result in loss of motive power while driving, increasing risk of a crash, or a vehicle fire in the trunk area increasing risk of injury. Ford negligently installed 9 kwh hybrid batteries in the 2019-2020 model vs a 7. 6 kwh battery in the 2013-2018 Fusion energi models which likely caused the issue, yet has left the consumer with a vehicle that has lost it’s worth in addition to having to pay for gasoline to power the vehicle. In addition, Ford installed 3 g modem’s leaving consumers unable to use the Ford pass app as well. Ford buy back offer does not reflect depreciation of the vehicle due to this recall, further leaving consumers to pay for the issue Ford created.

This is an unresolved safety-related recall that Ford has not scheduled for repair. The recall notice was published in mid-2023. Car does not perform as advertised as plug-in charging is advised as a potential fire and driving hazard. Repeated contacts with Ford have not resulted in addressing the failure of parts involved. The inability to charge the battery results in increased operating costs.

The contact owns a 2019 Ford Fusion. The contact received recall notification of the NHTSA campaign number: 23v440000 (electrical system) however, the parts to do the recall repair were not yet available. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall. Told to not charge our Ford Fusion rechargeable hybrid for fear of a fire! no solution now for 6 months. Told to run gas engine only. Car was not designed to be used this way which is a safety hazard in itself. Filed for gas card 5 months ago, no gas card issued. My spouse is an active nurse and christian community activist. She relies on this vehicle. If we do not have some action from Ford in another 30 days, we will be forced to file for an arizona lemon law replacement.

Abs system failure.

Recall 23v-440. Recall from June 2023 still not fixed. No answers from Ford.

The electrical system constantly discharges the battery. If the car is not started at least every three days, the battery discharges and must be taken to Ford to have the battery replaced. Ford customer service and the dealer know about this and have taken the position that as a customer I must go start the car because Ford cannot fix the problem, unknown why they cannot fix it. To start the car every three days is very difficult for me because I am disabled and must climb stairs and walk to the street to manually start the car. Ford suggested using the remote start feature of furnished with the car by Ford. The remote start works but it is limited to remote starting the car two times and then you must go to the car and manually start the car. If I am unable to get to the car in time to start it, the battery goes dead and I cannot use my car in case of an emergency. Ford has been made aware of this, Ford says they agree it is a problem but that Ford engineers won't remove the two start limit. Ford will not say why there is a two start limit. This could be fixed (limit removed) by just updating the software. Ford does not respond anymore when I ask them about it.

This recall has been going on for months. Ford gives me the run around with apparently no solution.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000(electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the check engine light to illuminate, the vehicle losing power and rough starts. The failure mileage was 45,000. The VIN tool confirms parts not available.