general problems of the 2019 Ford Fusion - part 1

Hello, the car has 55000 miles right now, it has shifting problem from 1st to 2nd and 2nd to 3rd gear. I dropped it at the Ford dealership (koons Ford woodbridge, woodbridge, va 22193). The dealership informed me that the vehicle is not covered under and warranty or customer satisfaction program. The symptoms on my vehicle are same as of bulletin 22n12, the manufacturing plant is also the same as mentioned in bulletin 22n12, but neither the dealership nor the Ford customer service is helping me out. The dealership told me to get the vehicle repaired first and wait if the vehicle ever falls in the warranty and I will be reimbursed. If am looking for help to resolve this matter. Thank you.

2019 Ford Fusion equipped with the 1. 5l ecoboost engine has experienced overheating and misfire issues, linked coolant intrusion into the engine cylinders, which can lead to engine overheating and potential fire hazards. This is a known issue by Ford but they have not issued a recall, or even let me know in the 6 years that I have had the vehicle.

Backup camera keeps going blank with a blue screen also back up camera stays on for a few seconds while driving then the screen turns blue having to do a soft factory reset to the system. Transmission shifts prematurely or kicks down weird. Shifting from park to drive makes a klunk and clicking sound not smooth or quiet at all.

According to auto zone, after being placed on scanner, the power train system (p0456) has a evaporative emissions system leak (very small leak) diagnosed at 76,919miles. Ford dealership says they cannot find a problem. When I put gas in the car I have to sit and wait at least 10 minutes before my car will start again. It takes a couple of tries and much hesitation, but it will start. Once you get started it has difficulty accelerating or may slow down on its own. Again, Ford dealership reports they can't seem to find a problem. When I told them the problem, they came up with a price to charge me to fix something they could not find. Ridiculous!! my Ford app clearly states check engine problem detected, but nooooo they cannot find anything wrong. Two different dealerships. Thank god I keep my paperwork because others are complaining of the same thing. They have to put the pen to the paper or we will never get a recall.

Engine diagnosed with coolant intrusion problem into the engine cylinders. Car failed at 138k needing 12k repair from Ford dealership which is more than the value of the car. Transmission shifter bushing went out also in this car even though Ford did a recall for previous years of the model the issue has not been fixed.

I purchased my car at 36, 380 miles and at 51,380 my torque converter has failed. Shift solenoid b stuck on. My warranty has expired in February. My car was well taken care of and should not have been damaged. Ford needs to fix this issue immediately. This is unacceptable.

Check engine light was on and off intermittently for a few months starting in March of 2025. No immediate problem then, vehicle had 89 90k miles. In August. The vehicles coolant was leaking into the engine . Rendering a misfire in the cylinder and blowing the head gasket after mechanical diagnosis but not checked immediately due to symptoms not occurring till after a few weeks in August. Car not once over heated but then would not start. The car would then not go past a 40 mph without the transmission pushing very hard. After 3rd party mechanic diagnosis, I looked into potential recall on Fords website and in fact there was one but I was never notified of. So I contacted Ford . The said yes, your car is under warranty, however after taking it in, they refused to repair the damages since the problem occurred 10k miles passed the mileage listed on the warranty for the repair. The car is unsafe and not drivable and the issue, which they knew would occur, did not happen till 10k miles passed Fords set parameters in which even if I took it in at that timeframe listed, the problem was not noticeable to be fixed. Very unsafe and unfair to the consumer.

The 6f35 transmission in both of our Ford vehicles that we drive daily for work and school. The Ford Fusion is currently in the shop, but the Ford escape is available for inspection. My safety was put at risk as my Fusion suddenly, without warning, stopped accelerating in the middle of a 2 lane highway, very unsafe. My daughter's escape is putting her safety at risk because she has the same 6f35 transmission, the car is still "drivable" at the moment but not safely drivable, with the rough shifting between 2nd-3rd gear, the slow acceleration and sometimes won't go into gear, her safety is at risk. Like many other Ford owners with this transmission, the car will end up breaking down and needing $5000 in repairs. Yes the issue has been reproduced by the service center. No, Ford has not reached out to me, I have left 7 messages without any return calls, I have sent multiple emails that were returned to sender. There were no warning lights, messages or problems on the Fusion prior to this happening. I own two Ford cars that are both undrivable, I cannot get to work, my daughter cannot get to work/school. Ford is very aware of this transmission issue but will not issue a recall. Also at times when I put my Fusion into drive, from reverse, the backup camera would stay on for a few minutes which makes driving very hard/confusing and very unsafe. Ford needs to take accountability and issue a recall for vehicles with this defective transmission instead of ignoring the issues and telling buyers their vehicles are reliable.

I am reporting a serious safety defect involving the transmission system of my Ford Fusion, specifically related to the valve body and torque converter. The malfunction of these components causes sudden, unpredictable surges or lunges in acceleration, even when the vehicle is being driven at steady speeds or when lightly applying the accelerator. The issue appears to stem from improper pressure regulation or fluid flow within the transmission valve body, which causes erratic shifting and delayed engagement. When this malfunction occurs, the torque converter can fail to properly manage torque transfer, resulting in sudden and forceful forward motion of the vehicle. While driving on a highway at approximately 65 mph, my vehicle suddenly lurched forward aggressively, as if it had downshifted or received a surge of power without any change in throttle input. This caused the car to rapidly accelerate momentarily, nearly causing me to lose control. The unexpected forward thrust startled me and forced me to take immediate corrective action to maintain my lane and prevent a collision with a nearby vehicle. In another instance, while slowing down to a stop, the car lunged forward again instead of decelerating smoothly, nearly causing me to roll into an intersection. This created a dangerous situation for myself, my passengers, and surrounding traffic. This defect creates a significant risk of collision due to the vehicle’s unpredictable acceleration behavior. The driver cannot reliably control speed or anticipate when the car may suddenly surge forward. The issue compromises both vehicle stability and driver reaction time, particularly at higher speeds or in traffic. If this problem were to occur in a congested area, at a stoplight, or near pedestrians, it could result in a serious crash, injury, or fatality. The failure of the valve body and torque converter in the Ford Fusion represents a critical mechanical defect that directly impacts safe operation of the vehicle.

Occasionally, the vehicle will drive in reverse when started and the shifter knob is turned to drive (forward). This has occurred at least 5 times and the dealership has not been able to replicate the issue. So in their minds, it is not an issue. On one of those instances we noted that that shifter did not have any mode highlighted even though it was put into drive. There were no warning lamps illuminated, no system messages. The car simply started to reverse when taking the foot off of the brake. The car had to be turned off and restarted multiple times to get it to go forward. This can be dangerous as one could inadvertently strike an object or person that is behind the vehicle.

The contact owns a 2019 Ford Fusion. The contact stated that while starting the vehicle, there was a loud clanking noise coming from the engine compartment, with the check engine and transmission warning lights illuminated. The vehicle was able to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the flex plate had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 126,000.

The contact owns a 2019 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle stalled. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed that the flex plate was loose. The vehicle was then towed to a dealer, where it was diagnosed with a cracked flex plate. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 56,660.

Coolant leak in engine.

The contact's son-in-law owns a 2019 Ford Fusion. The contact stated while the driver was driving approximately 55 mph, the vehicle stalled. The driver was able to coast to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a catastrophic transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 60 mph, the vehicle started losing motive power. The contact stated that the vehicle was making an abnormal humming sound under the floorboards. The contact stated that an unknown warning light and the “wrench” symbol was displayed on the instrument panel. The contact was able to exit the highway however, the vehicle was no longer able to accelerate as designed. The contact stated that while depressing the accelerator pedal, the vehicle was only revving. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 99,000.

A wrench warning light came on, and a warning "shift sys fault service required" appeared on the dashboard. This warning appeared when I tried setting the dial to park in the car, and the "p" on the dial was blinking. I could not put the car back in park and had to apply the emergency brake to ensure the car stayed parked. Luckily I was back at home when this happened and was not out in public where this could have caused an accident if I was not able to switch from reverse "r" to "d" for example. After checking online and physically checking the part myself I found the issue to be with the transmission shifter bushing (part # kv6z7k340a) being missing/degraded. This follows the same issue noted in recall #22v413000 which was for the 2013-2016 Fusions, but it should be expanded to the 2018-2020 models too. The vehicle has not been officially inspected due to the fact it cannot be driven anywhere, however, I have ordered the parts from the local Ford dealer for replacement. The failure mileage was 82,670 miles.

Flex plate cracked at 84000 miles. It is currently at a Ford dealership being repaired at my expense. The car exhibited a rattling noise at idle near the bell housing. Had the part in question shattered at highway speeds, the results would have been catastrophic. There were no warning indicators other than the rattling noise. From researching this issue, it seems to be a widespread problem with the 1. 5l eco boost, but it is not part of the recall.

Transmission failing at 58940 miles on the car. Tour converter clutch is constantly engaging and disengaging. Symptoms started within to last 5000 miles and is quickly getting worse.

Ford had a TSB 22-2322 and previous recalls due to coolant intrusion for vehicles equipped with1. 5l engine instead of long block replacement Ford is requiring short block replacements vehicle has been in service almost 2 months and has had engine replace twice in 1 year span and now needs a cylinder head replacement due to engine overheating and leaking due to those coolant intrusions and I’m expecting to pay out of pocket which is extremely frustrating.

Shifter cable bushings gets coming off.

Cable shift bushings keeps coming off.

Shifter cable bushing fell out causing the vehicle to not go into park. Vehicle rolled into a garage door.

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 30 mph, the transmission malfunctioned and erroneously shifted into the neutral, causing the vehicle to drastically decelerate. After restarting the vehicle, the failure had self-corrected. The following day while driving, there was a rattling sound coming from the transmission, and vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 102,000.

The contact owns a 2019 Ford Fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Hello. Recently it was discovered by my mechanic when they were doing an oil change that there was a crack discovered between the engine and transmission. This crack appeared to be a part of the flex plate which has been causing transmission fluid to leak and ultimately losing power in some cases when driving. When doing research, my vehicle did not come up under recall looking everywhere I could with my VIN#. I’m afraid for my safety and the safety of my family. A picture uploaded below will show the crack and some transmission fluid visibly leaking. Please help. My vehicle currently has 55,646 miles.

On 3/26/24 I was driving home on the interstate and the vehicle lost power and started to smell like burning plastic. I barely got the car on the side of the road when it stopped moving. It was towed to Ford and they confirmed that it was due to the recall. I was very luck this did not cause an accident.

The contact owns a 2019 Ford Fusion. The contact stated while driving 30-35 mph, the vehicle was making an abnormal flapping noise. The check engine warning light was illuminated with the wrench symbol displayed. The driver was able to pull over to the side of the roadway. The vehicle was taken to the local dealer, where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA hotline. The contact stated that the failure was related to customer satisfaction program: 22n12. The failure mileage was approximately 84,009.

Transmission went out and is the same year make and model of the customer satisfaction program 22n12. Spoke with Ford and they stated since its not the eco model they cannot honor the recall although they have the same transmission parts.

Crack in engine. Total engine failure. Documented has history of coolant fluidleak in engine from cylinders. I had to pay $4750 toward repair cost to replace the engine and Ford paid $6500. Stated Ford paid portion as good faith gesture. I should not have had to pay anything toward the cost of having the engine replaced. This defect has also caused fires.

2019 Ford Fusion . Just stopped running while driving . Everything just quit working . Took to shop they replaced alternator and battery . After driving a month car did exact same thing again. I think this is more than an alternator problem.

2019 Ford Fusion 1. 5l ecoboost engine. Flex plate cracked at 78000 miles. Ford customer satisfaction program 22n12 covers this issue for my make and model, but dealership claims it does not cover my engine as it is a 1. 5 and not a 2. 0. The vehicle was produced at the same time and place as all the other listed vehicles, with the same faulty flex plate, yet somehow mine is not covered.

My car transmission started to make a rattling noise while leaving a store. While on the highway, far left lane going 65mph, all of a sudden the car slowed rapidly with traffic all around me traveling 65+mph. I had to get over 3 lanes to exit the highway going 25. I was almost hit several times by vehicles going 65+. This could have caused a deadly accident. Luckily I made it to the exit without a collision. The south belleville Ford dealership inspected the car and said the flexplate was cracked. I found out from Ford that they put out a customer satisfaction program repair for the same flexplate my car is equipped with, covering the cost of repair and a rental vehicle at 100% but my vehicle, even though it was manufactured during the time specified and at the assembly plant specified with the specified transmission and flexplate, it did not qualify for the program because it has a different engine than what they had on file. They offered to cover 40% of repair since my car did have the defective flexplate. This is an extreme safety hazard as it could cause a deadly accident. It's a transmission problem, the engine is irrelevant and shouldn't matter. Ford needs to recall all vehicles equipped with the defective flexplate and not wait until it cracks because when it cracks someone could die. This is not a wait-and-see issue. This is a replace the defective part immediately before someone dies. This also puts other drivers on the road at risk of sudden death if the car in front of them has the defective flexplate and it suddenly cracks while traveling at high speeds and suddenly rapidly decelerates like mine did. The program even states that is what can happen if it cracks, so they know of this extreme safety problem. Ford plants will change what they are making for a couple of months and that is how I ended up with a different engine and my VIN not being reported by the plant as having been manufactured there at that time with that same defective flexplate.

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 55 mph, the vehicle started to shake and vibrate abnormally. The contact stated there was an abnormal sound like an object striking the bottom of the vehicle. The contact stated that the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle revved but failed to respond as needed. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the flex plate had cracked and needed to be replaced. The contact researched online and related the failure to manufacturer customer satisfaction program: 22n12 flex plate cracks (power train). The contact was advised by the dealer that the vehicle was not included in the customer satisfaction program. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Upon reaching the destination, the vehicle failed to restart. After several attempts, the vehicle started, and the contact heard an abnormal rattling sound coming from the engine compartment. The vehicle was towed to the dealer, who diagnosed failures with the transmission, flex plate, purge valve, and a bent solenoid. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 109,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving 40 mph and above, the vehicle failed to accelerate as designed. The vehicle hesitated while accelerating. The contact stated the failure had occurred approximately 2 months after receiving the first diagnosis. The rpms began increasing at the time of the second failure with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The failure reoccurred and the vehicle was towed to another dealer where it was diagnosed that the rear differential and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed that the repair was not covered under warranty or recall. The manufacturer referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 60,000.