66 problems related to electrical system have been reported for the 2020 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Ford Fusion based on all problems reported for the 2020 Fusion.
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
In my 2020 plug-in Fusion, stop safely now appeared on the screen as I drove on the freeway. While driving 70 mph, I suddenly had difficulty accelerating, and my air conditioner stopped working and began blowing hot air. By using hazard lights, I was able to slowly exit the freeway. The system disabled the engine and prevented the vehicle from starting. After being stranded on the off ramp, we were towed home. The cost of which exceeded $100. Without displaying any warning messages when we arrived home, the car started right up. After letting it sit for a few days, I tried to drive it again. In my attempt to accelerate, I reached 50 mph, but again the same warning appeared and I was unable to accelerate. It is ridiculous to not be able to trust a car that is less than five years old to drive safely and confidently. I paid too much for this luxury brand from Ford to cause this kind of issue. It clearly is related to the active recall that Ford doesn’t have a solution for.
Although there is an existing recall in place by Ford motor CO, a solution is not expected for another year. In the mean time, I am worried about a vehicle fire or vehicle going dead everyday. In addition, by not using the battery charger, my mileage has dropped from 54 mpg to 32 mpg. This past summer, I had three instances where my check engine light went on and the car would not start.
Battery recall was sent out 6/2023, unable to charge vehicle and use as intended hybrid . $250 gas compensation in 8 months . Not being addressed in a reasonable timeframe .
The contact owns a 2020 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 23v440 (electric system). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available. Additionally, the contact stated that his vehicle was also not included in customer satisfaction program number: 21b09 for 4g program upgrade. The contact stated that his vehicle was still in 3g configuration with no chance to be upgraded by the manufacturer to 4g.
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.
This car is a plug-in hybrid. Ford told owners not to charge their cars as of June 16, 2023, and they still don't have a solution. It's January 30, 2024. That's 228 days or 62% of a year or 7. 6 months. I don't consider that a timely recall. Jun 16, 2023 manufacturer recall number23s33 NHTSA recall number23v440 recall status recall incomplete, remedy not yet available.
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at undisclosed speeds, after the electrical charge had diminished, the vehicle lost automotive and electrical power instead of switching over to fuel. The contact was informed not to charge the vehicle making the vehicle undriveable. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000. VIN tool confirms parts not available.
I am the second owner on my Ford Fusion 2020 se all-wheel-drive I got the car at 21,000 I had warranty since I had the warranty. I've been going for this power training code and having them check my car out all the time they always say there's nothing wrong with it. It's just the code is being erased so by the time my warranty went out all these problems are coming up and now they could find those problems I've been inquiring about.
Issues with Ford sync infotainment system have been occurring for over a year now, with the latest being on may 25th. Backup camera stays on when in drive, and then turns to a blue or black screen that says contact dealer. Gps will fail randomly and will show my vehicle driving off roads and not following the route I am driving. A/c will randomly stop working and show a fan speed of 0 no matter how many times you try to increase the fan speed, then once you are able to adjust the fan speed after restarting the car it will only blow very hot air at any temperature setting except in max a/c. Which even in max a/c the air coming out is not very cold. The backup camera staying on is dangerous you are not able to control any other functions of your vehicle because the vehicle believes its still in reverse, and at night when the screen is bright blue it impairs visibility. The gps failure does not allow for proper navigation when traveling. The a/c issue is dangerous during the summer time when you are unable to cool your vehicle with passengers, especially young children from the over 100f temperatures you can experience during the summer. The dealership has seen the a/c issue, and I have videos of the backup camera and gps issues. Dealership has inspected the vehicle and has been unable to diagnose the issue. They have reset and updated the software, but issues are still intermittent. Multiple calls with Ford and they are unable to provide additional assistance without there being any fault codes or the issue being present. When the a/c issue was present at the dealership, they were unable to diagnose the issue and Ford did not respond back to customer service inquiries to know who at Ford to contact for additional support. No warning signs about the issues. Will just happen randomly at times with no advance warning of anything happening. Most of the time the issues happen after starting the vehicle, but a/c and gps issues have occurred during middle of a drive.
Apim is faulty per the Ford dealer ship. (rusty eck Ford) they state that it is a known issue but there has not been a recall. This affects the sync, navigation, instrument panel, connectivity to Ford connect app, etc. In order for some things to be used temporarily, it has to be hard reset on the console. Nothing leading up to the issue.
Five months after buying our 2020 Ford Fusion energi plug-in hybrid, Ford issued a recall stating that it was unsafe to plug it in. Now, going on 10 months later, Ford still has not corrected this safety issue. They continually say they're working on it, but I paid for a car that I didn't get. This car is not a plug-in hybrid if life-threatenting risk of fire or "loss of motive power" means I can't plug it in.
According to dealership, the 12-volt, 7 year battery passes all testing and has a "good" (best) rating (battery is only 3 years old). Diagnostics reveal batter at 80%. When battery falls below 85% (such as frequently happens in cold weather), the computer program shuts down several features including remote car starting. Electrical programming must be changed to when a battery falls below 50%. . . When a car battery should be changed out. Please recall these vehicles and require Ford motor company to reprogram the electronic system. Thank you.
This is a phev Fusion. Prior to the recall I noticed a red light coming from the "box" that is part of the charging cord. I disconnected the charging cord from the wall outlet. Upon a closer inspection I found that there had been a fire inside the receptacle box that had burnt a hole in the box and destroyed the receptacle. I replaced the receptacle and box and continued charging the battery and suspected that there had been a fault in the receptacle. However, I received recall 23s33 in July 2023 and now think the fire I experienced might have been due to the battery energy control module as referenced in the recall. I no longer am charging the battery as suggested in the recall. It has been 8 months since I received the recall and the only thing I have heard from Ford is a check for $250. 00 to help with the added fuel cost due to not being able to use the plug in capability.
The contact owns a 2020 Ford Fusion. The contact stated that while driving and attempting to make a right turn, the parking brake activated causing the vehicle to abruptly stop. The contact turned off then restarted the vehicle. Approximately 3 miles later while driving, the failure reoccurred. The odometer lights began flickering, the gear shift indicator (prndl) light started to change, the location of the gear shifter started to switch gears, and the radio malfunctioned. The shift sensor malfunction and fault warning lights were illuminated. The failure occurred a total of 5 times. The contact took the vehicle to a certified mechanic who reset the vehicle to remove of all the codes however, the failure reoccurred. The contact scheduled an appointment with the dealer however, the vehicle had not yet been diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The approximate failure mileage was 38,750.
Water is leaking into the trunk of our vehicle through the tail light assembly and soaking all the electrical wiring in the base of the trunk. The wheel well is becoming flooded with water. All the wiring going in and out of the trunk is soaking wet. If you google this issue. Other Ford Fusion owners with older model vehicles and the same tail light assembly are having the exact same issue where water is coming into the trunk from the tail light assembly. This is clearly a design flaw and with water coming inside and covering the electrical system I want to believe this is major safety concern.
If the car is parked in directly sunlight and I start the car a "front camera temporarily unavailable" message will appear. It happens more when the outside temperature is warmer.
Dead battery again; this is a major concern on this particular fleet car that we have. Dealer had car towed in. I told them to check the connections. This seems to be a concern of other 2020 Ford Fusion owners as well, after researching. We need this vehicle in our fleet and we cannot have this keep happening. No dealer paperwork yet as the problem has not yet been resolved; car still at the dealer.
(fleet vehicle) car was dead; had to jump start; battery replaced under warranty.
(same fleet vehicle from before) electrical system concern again; battery issue. Battery was already replaced on 2/02/21. Dealer had to replace battery again.
Car dead again; had to be jumped. Towed into dealer. Battery concern.
Battery drains very quickly and needs to be jump-started repeatedly, which has risks to safety and equipment. A new battery was installed earlier this month and it has already drained also. This is a fleet vehicle.
Battery drains very quickly and needs to be jump-started repeatedly, which has risks to safety and equipment. This is a fleet vehicle.
The touchscreen display is not working. It turned completely black. I cannot change the radio station. I shut off my car and turned it back on and it is still not working had to hard reset the system car also shifts hard in and out of park and reverse, makes a clunking sound and shifts hard in first and second.
The touchscreen display is not working. It turned completely black. I can change the volume using the dials, but I cannot change the radio station. It also will not show my back up camera. I shut off my car and turned it back on and it is still not working.
As I'm driving my radio shuts off and will not power on. The vehicle was in motion.
Tl � the contact owns a 2020 Ford Fusion. The contact stated that the backup camera came on stayed on while driving at an unknown speed. There was no warning. The vehicle was taken to the royal oak Ford dealer, located 27550 woodward Ave, royal oak, mi 48067, where the sensor was replaced. The contact stated that while driving home, the vehicle hit a pot hole,the front passenger's tire went flat. There was not spare tire. The contact's husband purchased a new tire, jacked the vehicle up to replace the tire and while on the jack, the vehicle went in reverse, rolled back and fell off the jack without warning. The vehicle was taken to the same dealer who stated that the vehicle was not equipped with a spare tire. The manufacturer was made aware of the failures and referred the contact to the dealer. The contact was told to take the vehicle to a body shop to replace an mud guard that came off. The part was not replaced. The failure mileage was 4,051. Fe.
Ford reached out in June 2023 with a recall stating to not charge the vehicle and provided a small check to "help with gas. " it has now been 7 months with no resolution. I have had no issues in the past from charging my vehicle even though my standard battery did just need to get replaced.