Ford Fusion owners have reported 85 problems related to seats (under the seats category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion based on all problems reported for the Fusion.
I lowered the rear 60% seat and the seat belt has lock and won't release to be able to raise seat back into place. The seat belt is not latched, but belt is so tight that the seat only raises a couple inches.
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all problems of the 2013 Ford Fusion
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"takata recall" I received the notice to have my airbags replaced & bolton Ford has not responded. My driver door will not open from the inside of the vehicle & my brakes need me to go all the way to the floor before the brakes stop the car. Car was stationery when driver door would not open & driving coming to a stop when brakes need pushing to the floor to work properly.
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all problems of the 2009 Ford Fusion
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The passenger seat started smoking for no apparent reason I put a paper towel over this to stop it from spreading. It burned a hole in the passenger seat and left two brown hash marks - almost like it would have spread to coils. The car was in stationary position and the engine was off. It was in my driveway on runnymeade drive in marietta, GA.
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all problems of the 2014 Ford Fusion
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Purchased used 8/1/14, was not informed of any recalls or issues by dealership. April 2017 after learning by searching on google that there was a recall on fuel tank/system. Spoke with Ford corp. Which emailed the recall process step by step, was influenced to mention the throttle body which was covered under ext. Warranty. Took to dealer in tucson, az jim click Ford. After 3 hours of possessing vehicle I received information that fuel tank/ system and throttle body were not affected and no work was required and even after agreement by Ford corp. And the sales rep. That no diagnostics fee would be charged. I spent 3 hours arguing that it was covered by warranty and recall. Found out later throttle body is recalled issue, that's why ext. Warranty. Issues with fuel/ air intake required inspecting throttle body. Discovered extensive carbon build up and the fuel tank had evidence of rusting. Jim click Ford of tucson damaged vehicle from driver side to pass. Side in center of vehicle including main frame. Changes to the sync and computer became noticeable due to upgraded options that had never been usable. Ignition switch had been removed and replaced with cheap rubber, lighting no longer existed( light for on/off, acc), was told spark plugs and boots needed to be replaced and they had begun work (without permission). Later that week plugs had been pulled nd inspected, only one plug was no good (had them replaced in December by close family friend who owns mechanic shop 40+ years. Employees left box of approx 50 new jim click coffee mugs, foot prints on passenger door, stole debit card, threw girlfriends underwear and bras out of bag and spread out in trunk.
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all problems of the 2010 Ford Fusion
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The electric seat motor will no longer raise or lower the front half of the seat. This is regardless of if the vehicle is in motion or not.
Front passenger seat recall it can slide forward and jam lock when braking hard and can not be unlock/jammed to move back away from dash. While driving quick sudden slam on brakes.
As my wife was driving to work, approximately a dive minute ride to work. She noticed that the heated seat where very hot. She pulled the car over to find a small burn mark in the seat and on her butt.
The heated seat on the driver's side becomes very hot after several minutes. Passenger heated seat is ok. It becomes hot enough that it has to be turned completely off or it seem as it may even cause a burn. I have not left it on continually to see how hot it would get.
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all problems of the 2012 Ford Fusion
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The contact owns a 2013 Ford Fusion. The contact stated that the front driver seat fractured. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14v164000 (seats). The manufacturer was notified. The approximate failure mileage was 60,035.
Bolts keep coming out of my seat. While, driving and coming to a stop my seat pops and feels like it is going to come completely out. I have already had this problem fixed two times. The dealership is saying my car isn't under a recall for this issue. Also when I am stopped and begin to accelerate my seat does the exact same as when braking.
The 3rd door latch on our 2013 Ford Fusion broke while in motion on a city street while my children were in the car. The door opened and was not able to close. This originally happened to our rear left side door before Ford had recalled the part. As my husband turned left on a city street the door opened. My toddler was in her car seat next to the door and my 8 year old son had to hold the door shut till he could pull over. The car was just barely out of warranty mileage, but only 18 months. It was not recalled at that time. Next was our left front passenger door. My husband was driving a coworker home when the door latch broke. He was in the town he works in and had to leave it at their Ford dealership, due to the fact that driving it over an hour to the dealership we purchased it at was unsafe and impossible. They had to keep our car for over a month to get the part to fix it. During that time period our car sat with the door taped shut on their lot. We expected that during that month they would have fixed all the doors according to the recall, however that was not done. Why are these cars being sent back on the street with unsafe parts? are we waiting for children to fall out and die on the streets? Ford needs to be held responsible for not fixing the parts in order of their recall while they have the vehicle. Who has time to go back and forth to the dealership, deal with getting a rental car and waiting for a few parts at a time to come in and fix it. Having four young children I am terrified to get this vehicle back! the car has been back twice for the seat back replacement as well. The brackets are not safe and give out while during. Ford told us today we now need to get new parts on all the doors. Why did they fixing it with defective parts? why are they sending these cars back on the street when they are not properly fixed giving a false sense of security?.
The electric motor on the front passenger seat stopped working and without manual controls the seat cannot be adjusted.
The air bag light on the dash came on. I took it into the Ford dealership and they claimed that the wiring harness under the seat was crushed , supposedly by an empty jelly jar that was under neath the seat on the drivers side. I have the jelly jar and its not even broken . Ford claims its my fault and to get in touch withmy insurance company which I have but since the light (airbag ) light has come on, my seat doesn't work does not move back or forward and the light that tells if if the seat belt is fastened doesn't work. I haven't heard back from my insurance company but im wondering if more Fusion owners than just me have had this problem with the wiring harness and if the problem is due to the location of the wiring harness rather than the jelly jar which is unbroken. I am a 72 year old woman and although im slightly overweight , I cannot imagine how my weight and the jelly jar could disable the whole case. It doesn't look crushed but I'm taking it to my mechanic tomorrow and having him take the seat out and look at the wiring harness. The vehicle was stationary when the light came on about a week ago.
When my petite wife sits in the passenger seat the airbag remains off. She is 5'1, approximately 100lbs. The dealer stated the car was designed that way and did not want to look into the issue. We had the same problem with our 2010 Subaru legacy, though I never reported it. Is this correct? are the front passenger airbags for this car designed and tested not to go off for someone her size?.
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all problems of the 2015 Ford Fusion
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Driver seat rattle during accelerating and braking, the noise is kind loud, and very noticeable. The car has already done the front seat recall.
I rented a Ford Fusion in pittsburg for 10 days. It had electric seats that were very difficult to position to a comfortable position. I am 62 years old and have travelled extensively for the last 8 years, so I am used to rentals and air travel risks. From the 2nd day in the Fusions, I was feeling a pain in my right leg ( calf). When I returned home in nh 10 days later, I went to see my doctor who sent me for an ultrasound which found the incidence of the dvt. I am under treatment now and am ok, but am concerned that the ergonomics of some vehicles may be contributory to certain illness for humans. Wanted to report so the incidence of dvt to specific models with electrics seats could be tracked down and included in future safety recommendations. I searched the literature and internet and did not find any mention of an association of dvt with Fusions, but it conceivably could be related to any electric seat manufacturer.
My 2011 Ford Fusion (purchased in the fall of 2010) has a recent issue with the heated seats. They are getting so hot that it is burning me. I have to turn them off at that point. I have loved the heated seats the whole time I have had the car. It seems like this should be a safety issue. It just started happening about a month ago.
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all problems of the 2011 Ford Fusion
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Drivers heated seat gets to hot and then some times doesn't work.
The inside door handle has a cable attachment to it, when you pull the door handle it moves the lock and the door opens. Today, mine broke. The reason for contacting you, I called the Ford location to check for repair, the parts man told me that this door handle problem was the no 1 problem for Ford motor cars. Seems to me that they would address the problem, would you think that $150. 00 cost for replacement might be the reason? sounds like add on sales, does not sound right, but the numbers are millions.
When the car was started it indicated a safety sensor wasn't working. Everything else seemed fine. While driving down the road the air/defrost system stopped working causing windows to fog, I also lost control over the volume and all of the console systems. Only 2 of the windows would go down. Before I was able to pull over (about 5 minutes) everything started working and at the same time while driving my electronic seat started moving forward. Finally stopping maybe in one of the pre-programed positions. We have had prior issues this past winter with losing control over the console controls and the heat shutting off. This is the first time having issues with the seat moving on its own while driving. Nothing was done because we were informed that there was no code given when we brought it in to be fixed and since it was not exhibiting the problem at the time it was in the shop there was nothing they could do. We have been trying to get the electric windows fixed since owning the car. The fact that they only work intermittently may or may not be related to these other incidents.
Tl- the contact owns a 2013 Ford Fusion. The contact stated that they received NHTSA recall campaign number 14v579 (air bags, seats) in January 2015, however, the part to do the repair is not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The vehicle had not experienced the failure. Rl.
Had several passengers complain that the passenger heated seat was getting too hot and burning their rear end. They would have to turn it off. The a couple of days later my daughter went to turn the heat on her seat and the seat would not turn on. The light would turn on for a few seconds and then go right back off. We have checked the fuses and made sure that the seat is properly plugged in but the passenger seat will not heat. After checking the complaints on this page it appears that this is a common problem and that Ford should do a recall to fix this problem.
The driver side heated seat overheated and become so hot it nearly burns the driver's leg . To avoid leg burn I have to turn it to the lowest heat setting. After two weeks of this, the heated seat failed to operate. A moment after depressing the heated seat button it would turn off. I took the vehicle in for service upon which it was found the seat heating element had a burnt/broken heating wire. The fabric it was woven into was severely burnt and it appeared a wonder the entire seat did not catch fire as result. I have kept the burnt heating element assembly if anyone wishes to examine it.
The occupant weight sensor failed in the passenger side seat, responsible for air bag deployment. The canister purge valve got stuck causing stalls when starting after refueling and stalls off the line starts putting the car/passengers at risks during turns crossing oncoming traffic, started at 56,000 miles.
There is a sharp edge on the seat rails. I cut my finger deeply retrieving a napkin that fell between the drivers seat and center console.
Was driving approximately 50 miles per hour when deer hit car in front . The impact took out front bumper bumper guard hood left fender and left door. The radiator bolts cracked and dropped the radiator. I was thrown forward but neither seat belt tightened or air bag went off. The system radio went into system check and continually checked , stating airbag deployed but it did not deploy. One side of the seat on drivers side will not rise when trying to bring seat up and so seat sags to left officer that I called to the scene stated that it looked like the airbag started to deploy but when I got the car fixed they said they found the airbag still in tack. Both parties police and mechanic stated that they were surprised airbag did not go off. I called Ford about the recall and they said cannot repair unless air bag light is on . I wrote safety for Ford and they said the same thing. I called dealer back and they stated that I cannot bring in till letter arrives because the parts to replace would not be in till end of 2015.
Passenger airbag intermittently turns off while a full sized adult is in passenger seat.
I had a passenger in the rear passenger side seat that could not open the door to get out. I had to go to the outside door handle to open the door. On inspection it appears the interior rear door handle has started to crack at the pivot point(spring return attachment point). The break causes interference with the rear door handle bezel and limits travel of door handle (door won't open). It appears the same thing is starting to happen on the other rear door. Car only has 85000 miles. It appears to be a design/manufacturing defect. I will be going to Ford to get a replacement which I hope has had a design change to fix this. The rear doors had been used very little so its not a usage issue. This is a real safety concern for rear passengers.
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all problems of the 2006 Ford Fusion
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My heated seats are super defective. I have only used my heated seats a handful of times. Every time I turned it on it would get so hot it was burning my butt, literally. I even put a seat cover on my seat and folded a blanket 4 times (which made 8 layers of material) and it was so hot burned me through all of the layers. I kept smelling a burning smell, looked and there's is a burn mark through the seat, burnt a whole in my seat cover, and started burning my blanket. That is extremely dangerous, could cause a serious burn and or an accident. And it damaged the leather seat, seat covers, and a blanket which is all money out of my pocket. I cant even use the heated seats now because I will get burned. This needs to be fixed and addressed ASAP.
The airbag warning light will not turn off indicating there is a malfunction (per the manual). Therefore I need to take it back to dealer to get it checked. One of the 3 memory buttons for the electronic seat adjustments is not working properly.
When I was driving 55 mph, the car did a little jerk like it had missed. No lights came on and I drove to the nearest side road off the highway and stopped. I tried to go further but only made it about 100 yards because I lost all power including steering. My car was half in the road so I was thankful this was not a high traffic road. The engine light came on and there was a smell. It wasn't the smell of oil but was a fluid smell. The car would not turn over and had to be towed to the dealership. It came up as a misfire 3 and they told me that they had to replace the coil. This did not fix the problem and they said the 3 coil when it blew it took out the other coils as well as the 6 spark plugs and the pcm. This was a $2250 repair. I only have 68,000 on the car. After reading other TSB, some stated that if under 80,000 miles/8 years that it was covered under the manufacture warranty. I called Ford and was told I missed the 8 year mark by exactly 30 days. There was nothing that I could do but hold on to my receipts in case there would ever be a recall. This is the only major issue I have had. I have never had any other engine issues with the car. I've only had 2 minor issues before this and they were the lumbar going out in the driver's seat ($300 repair that I did not replace) and 2 door handles breaking from the inside that were $160 to replace each. I did replace bc of the safety issue of not being able to get out of the car. After reading the TSB, I see that the pcm and coils are a reoccurring issue and I am thankful I was on a side road when it occurred. . . I am very worried that it may occur again and hope this issues will be or has been looked into for the safety of others.
The contact owns a 2013 Ford Fusion. The contact received a notification for recall NHTSA campaign id number: 14v164000 (seats). However, the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
This is an ongoing problem. There is a gap between the console in the middle of the seats and the seats. Things(for example phones, make up, anything that I carry) fall into the gap all the time. The problem is that when I put my hand inside the gap to pick up whatever falls, the mechanism has very sharp edges with oil that cut your skin. I have cut my hands many times with those sharp edges. We have tried our best to be careful but still getting cut. The cuts are very painful and annoying. Since the beginning, I expressed my concerns to the Ford dealer, they told me that other people cover the gaps with towels. They said there is nothing they can do about it. I noticed that the 2014 models do not have that problem. They corrected the safety issue in the 2014 Fusion model.
1. Dashboard compartment knob broke off. 2. Driver's interior door knob broke off. 3. Driver's seat the seams came apart. 4. Diver's exterior mirror fell off, had it replaced but the knob inside on door panel does not work for it, or does the defrost for that mirror work any more. Need pictures will email them ASAP.
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all problems of the 2007 Ford Fusion
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I have had problems with it since I bought it, it has problems starting especially when its cold outside. Driver heated seat caught fire and melted my seat, now my heated seat doesnt work and seat is ruined. Transmission is poorly made and unsafe. While driving it has problems shifting, shoots the rpms all the way up. The car sounds like its going to blow up. Does it mostly when showing down and speeding up. . Read more...