Wheel Bolts Problems of Ford Fusion - part 2

The contact owns a 2010 Ford Fusion. The contact stated that the lug nuts were difficult to remove from the vehicle while attempting to change tires on the vehicle. The contact stated that the failure was due to the two-piece lug nut fusing together. Additionally, while driving, the outer shell of the lug nuts detached. The contact stated that the braking distance was also extended while depressing the brake pedal. Independence Ford located at 3101 columbia blvd, bloomsburg PA, 17815 and manufacturer were notified of the failure however, no assistance was offered. The vehicle was not diagnosed nor repaired. The failure mileage was 115,000.

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The contact owns a 2016 Ford Fusion. The contact stated that the lug nuts were swollen and were unable to be removed. The vehicle was taken to the local dealer and the contact was informed that there was a defect with the lug nuts. The vehicle was repaired however, the failure recurred. The vehicle was taken to the same dealer for tire rotation and the contact was informed that the lug nuts were swollen. The contact declined the repairs. The manufacturer was notified of the failure and referred the contact to NHTSA but, provided no further assistance. The approximate failure mileage was 44,010.

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Tl the contact owns a 2016 Ford Fusion. While the vehicle was at an independent mechanic to have the brakes changed, it was difficult for the mechanic to remove the lug nuts to perform the repair. The contact was informed by the mechanic that the lug nuts were defective. The vehicle was repaired and the lug nuts were replaced. The dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 87,000.

Tl the contact owns a 2010 Ford Fusion. The contact stated that the lug nuts on the wheels were loose and would not tighten. The vehicle displayed the same symptoms as listed in NHTSA campaign number: 11v570000 (wheels). The vehicle was taken to price Ford of turlock (5200 n golden state blvd, turlock, CA 95382, (209) 669-5200), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that they would not service the vehicle. The failure mileage was 108,000.

Tl the contact owns a 2010 Ford Fusion. The contact stated that the chrome cap cover over the lug nuts expanded on all four tires. As a result, the lug nuts were damaged. The vehicle was taken to an independent mechanic where the contact was informed that the lug nuts needed to be replaced. The vehicle was currently being repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 83,000.

Tl the contact owns a 2016 Ford Fusion. While driving approximately 60 mph, the rear driver's side tire deflated. The contact was unable to change the tire due to the swollen lug nut caused by moisture over time. The vehicle was taken to germain Honda of dublin (614-764-9449, located at 6715 sawmill rd, dublin, OH 43017) where the technician used a more sophisticated plier to remove the lug nut and replace the tire. The manufacturer was made aware of the failure and stated that there was no recall. The contact was referred to NHTSA. The vehicle was repaired. The failure mileage was approximately 60,000. The VIN was unknown.

The contact owns a 2012 Ford Fusion. The vehicle was taken to crowley Ford & Lincoln (225 new britain avenue, plainville, CT 06062) for scheduled maintenance. The contact was informed that the tire rotation could not be performed because the lug nuts on all four wheels could not be removed and needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.

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Tl the contact owns a 2011 Ford Fusion. The contact stated that all the lug nuts were stripped and the driver's door would not remain closed. Also, the door ajar warning indicator illuminated. The vehicle was taken to a local dealer (anderson Ford, 3900 clemson blvd, anderson, SC 29621) where it was diagnosed that the door latch needed to be replaced. The lug nut issue was not addressed. The vehicle was repaired. The manufacturer stated that the vehicle was not included in a recall. No further assistance was provided. The failure mileage was 109,000.

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The contact owns a 2010 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 11v574000 (wheels). The contact took the vehicle to be inspected and was informed that the lug nuts were defective. The vehicle was taken to Ford west lest herr (10 campbell blvd, getzville, NY 14068, 716-698-5464). The vehicle was not repaired due to cost. The failure mileage was 65,049.

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was taken to power Ford (1101 monta�o rd ne, albuquerque, nm 87107 (505) 766-6600) for routine maintenance, including an oil change and tire rotation. When the contact arrived home, he checked the cap on the lug nuts with his fingers and found that the rear driver side wheel lug nut was loose. The mechanic at power Ford came out and checked all the lug nuts, but found no issues. The contact ordered a lug wrench from Ford, but the wrench did not fit the vehicle's lug nuts. The contact returned the lug nut wrench and received a refund. The contact was informed by the mechanic that this was an ongoing issue with Ford lug nuts spreading and vehicle owners being supplied with the wrong lug nut wrench. The manufacturer was made aware, but offered no assistance. The failure mileage was 10,940.

The contact owns a 2014 Ford Fusion. The contact took the vehicle to wickstrom Ford (located at 600 w. Northwest hwy, barrington, IL 60010) to have the tires balanced and rotated. The contact was informed that the lug nuts had expanded. The contact was informed that to remove the lug nuts and perform the requested service, the lug nuts had to be drilled and all lug nuts would need to be replaced. The contact declined to have the vehicle serviced. The manufacturer was notified of the issue. The approximate failure mileage was 45,000.

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The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was driven to the dealer to have all four tires rotated. It was extremely difficult for the mechanic to remove the lug nuts; therefore, all twenty lug nuts were replaced. The manufacturer was notified. The approximate failure mileage was 60,000.

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Tl the contact owns a 2012 Ford Fusion. The contact stated that while the vehicle was in for service at holman Ford turnersville located at 3641 rt 42 south turnersville, NJ 08012, the mechanic discovered that the lug nuts on all for wheels were defective. The mechanic was unable to remove the wheels from the vehicle. The contact stated that the lug nuts were previously replaced however, the failure recurred. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 80,000.

The contact owns a 2010 Ford Fusion. The contact stated that he had a flat tire and was unable to loosen the lug nut. The vehicle was taken to the dealer (bergstrom Ford of fox valley in neenah, WI, 920-727-9000) for tire rotation, but the technician refused to rotate the tires without changing all the lug nuts at the contact's expense. The manufacturer was made aware of the failure and stated that unless there was a recall, the contact would be responsible for any diagnostic testing. The repairs were performed by the contact's friend. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Fusion. While at the dealer for routine maintenance, the vehicle was diagnosed with swollen lug nuts. The failure could cause separation of the entire wheel from the vehicle and result in damage to the vehicle or a crash. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 62,500.

The contact owns a 2010 Ford Fusion. The contact stated that the wheel lug studs fractured on both front wheels of the vehicle. The manufacturer was notified and purchased parts to repair the vehicle. The vehicle was repaired, but the failure recurred multiple times. The contact felt that the vehicle was unsafe to drive. The failure mileage was 89,500.

The contact owns a 2011 Ford Fusion. The contact stated that the lug nut studs fractured on the front passenger side tire. The failure occurred on two occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.

The contact owns a 2012 Ford Fusion. After the vehicle was taken to be serviced, the technician stated that the lug nuts were swollen and needed to be replaced. The vehicle was repaired, but the failure recurred three years later. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 11v574000 (wheels). The failure mileage was 40,000.

2010 Ford Fusion. Consumer writes in regards to safety recall notice concerning wheel studs the dealer informed the consumer, they only had one lug nut kit available . The consumer was informed he would be placed on a waiting list. As of March 10, 2012, the consumer has not received a call from the dealer.

The contact owns a 2010 Ford Fusion. The contact noticed while washing the vehicle that the wheel studs was fractured. The contact mentioned that there was no vibration while driving the vehicle from the wheels. The vehicle was taken to a tire mechanic where it was diagnosed that the wheel studs needed to be replaced. The vehicle was repaired however, the failure recurred multiple times. The vehicle was taken to el cajon Ford (1595 e main st, el cajon, CA 92021) where they failed to do a diagnosis and informed the contact that the recall was repaired on the vehicle. The vehicle was previously repaired under NHTSA campaign number: 11v574000 (wheels). The manufacturer was notified of the failure and informed the contact the recall was remedied with the one-time free repair. The approximate failure mileage was 103,000.

The contact owns a 2011 Ford Fusion. The contact stated that he received notification of NHTSA campaign id number: 11v574000 (wheels:lugs/nuts/bolts) and an appointment was scheduled in February to have the repairs performed. The dealer informed the contact that the parts needed to perform the recall repair were not available. The manufacturer was later contacted and they advised him that they were out of parts and were not sure as to when the next batch would become available. The vehicle had yet to be repaired. The contact had not experienced a failure. The current mileage was 24,000. . Updated 04/16/12 updated 05/10/12.

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign id number: 11v574000 (wheels:lugs/nuts/bolts). The recall was scheduled to begin on or around January 24, 2012 however, the part needed for repairs was unavailable and the vehicle had not been repaired. The dealer was uncertain when the part would become available. The contact planned to notify the manufacturer of the unreasonable time frame in which the recall repair should have been performed. The contact had not experienced a failure. Updated 05/11/12 updated 05/21/12.

The contact owns a 2010 Ford Fusion. The contact stated the vehicle was included in a recall associated with NHTSA campaign id number 11v574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and informed the contact that the parts necessary to remedy the failure were not available. The parts have not been available for approximately one month. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,800. Updaetd 03/14/lj updated 04/09/12.

The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign id number: 11v574000 (wheels: lugs/nuts/bolts) however, the contact was advised by the dealer that the parts needed for the recall repair were unavailable. The contact was advised on January 18, 2012 and February 23, 2012 by the authorized dealer and the manufacturer that they were uncertain as to when the part would become available. The contact had not experience a consequence or failure related to the recall. Th contact he expressed significant concern regarding the potential safety hazard of wheel separation. There was no failure mileage.

The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 11v574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and the contact was informed that the parts needed for recall repairs were not available. The contact continued to notify the dealer for approximately one month and was constantly informed that the parts were not yet available. The manufacturer was made aware of the failure and could not provide a timetable for when the parts would become available. The vehicle was not repaired. The failure mileage was 1,300. Update 03/05/lj.

The contact owns a 2011 Ford Fusion. The contact received the recall notice associated with NHTSA campaign id number 11v574000 (wheels:lugs/nuts/bolts), but the dealer did not have the necessary parts to perform the repairs. The manufacturer was notified, but stated that the parts would not be shipped to that dealer location. The vehicle was not repaired. The failure and current mileages were approximately 40,000. Updated 02/29/12.

Involves 3 identical 2010 Ford Fusions that were purchased new for our company fleet, purchased total of 22 cars in this delivery. On 3 separate occasions involving 3 separate cars our fleet drivers experienced vibration and shimmy/shake while operating cars. It was determined in both cases that the vehicles lug nut on one vehicle and 3 on another had failed. These vehicles were never serviced other than a oil change and were less than 3 months in service when the incidents occured. They occured approxiimately one month apart and involved 3 different drivers. The cars were fixed under warranty by local Ford dealers who could not explain the reasoning other than to say someone may have tried to steal them or overtorqued the lug nuts. Vehicles were not garaged at same addresses and again were never serviced as they were new and the tires were steel wheel with hubcaps. The likeliness that 3 different cars on 3 different occasions had attempted wheel thefts is fairly low. We questioned why a thief would overtighten lug nuts, and both dealers replaced parts under warranty. Parts replaced involved wheel lug nuts and studs. Parts were retained by dealers.

Involves 3 identical 2010 Ford Fusions that were purchased new for our company fleet, purchased total of 22 cars in this delivery. On 3 separate occasions involving 3 separate cars our fleet drivers experienced vibration and shimmy/shake while operating cars. It was determined in both cases that the vehicles lug nut on one vehicle and 3 on another had failed. These vehicles were never serviced other than a oil change and were less than 3 months in service when the incidents occurred. They occurred approximately one month apart and involved 3 different drivers. The cars were fixed under warranty by local Ford dealers who could not explain the reasoning other than to say someone may have tried to steal them or overtorqued the lug nuts. Vehicles were not garaged at same addresses and again were never serviced as they were new and the tires were steel wheel with hubcaps. The likeliness that 3 different cars on 3 different occasions had attempted wheel thefts is fairly low. We questioned why a thief would overtighten lug nuts, and both dealers replaced parts under warranty. Parts replaced involved wheel lug nuts and studs. Parts were retained by dealers.

I went to move my 2010 Ford Fusion in my driveway and noticed that one of my driver side rear tire lug nuts was missing. Looking closer the whole stud had sheared off. The car only has 9788 miles and an identical problem on another 2010 Ford Fusion with 10500 miles had three studs sheared on the rear passenger side wheel.

I have a 2010 Ford Fusion se with 12593. 2 miles which I purchased new. The wheels have never been removed from the vehicle. Before removing the lug nuts of the front drivers' wheel to do a tire rotation, I noticed a lug nut missing. The stud had failed. I am very worried about the remaining studs and have read that others have had similar failures. I will be consulting my dealer Monday for a solution.