general problems of the 2011 Ford Fusion Hybrid

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel seized, with the steering assist failure message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the steering assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 80,000.

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that upon starting the vehicle, the steering wheel became inoperable. The contact drove the vehicle without power steering functionality downhill. The service power steering immediately message was displayed. The contact stated that the failure was related to NHTSA campaign number: 15v340000 (steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 170,000.

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn and failed to function as needed. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was being repaired. The contact stated that the steering rack had been replaced five times starting in 2023. In addition, the contact stated that on several of the failures, the vehicle was undriveable and was towed to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,625.

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that while driving down a hill at approximately 35 mph, the "service power steering now" and service advance track" messages were displayed before the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 15v340000 (steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 112,891.

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that after starting the vehicle, the “power steering assist” warning light illuminated and the vehicle was difficult to steer. The vehicle was restarted and the power steering functionality returned however, the failure recurred. The contact stated that recently while driving 20 mph, the power steering assist warning light illuminated and the vehicle lost power steering functionality. The vehicle was driven back to the residence in manual steering mode. The contact took the vehicle to an independent mechanic who diagnosed the failure with a damaged power steering control module assembly which needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.

I was driving to work and a warning "service power steering" and "service advance trac" came on and the vehicle was then extremely difficult to steer. I am glad I was not going around a high speed curve.

Power steering assist fault this has happened on 3 different occasions and resets after it has set for a period of time. The steering is near impossible to turning. It has only happened upon start up of the car. The car can not be driven while this warning is active.

Tl-the contact owns a 2011 Ford Fusion Hybrid. The contact stated that while attempting to drive the vehicle the power steering would not turn on. The contact stated that the power steering fault illuminated. The vehicle was taken to a independent mechanic where they stated that the power steering control module needed to be replaced. The manufacturer was also contacted and stated that the vehicle was not included in NHTSA campaign number:15v340000 (steering). The vehicle was not repaired. The failure mileage was approximately 60,000. Am.

The power steering assist stops working and it is almost impossible to steer this has happened on 2 occasions in the last 3 months. The dash displays a power assist fault but there are no obd codes. This had a recall which I had the car in for and since it has happened a total of 3 times since. These have all occurred at low speed and the only way to clear it is to turn the car off and restart.

Tl- the contact owns a 2011 Ford fusion. The contact stated that while operating the vehicle the power steering suddenly malfunctioned causing the steering wheel to become very difficult to turn in either direction. The messages service power steering and service advance trac had also displayed. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer adamson Ford located in birmingham, al were notified. The failure was mileage 88,000. Jft.

After filling up my tank, I proceeded to exit out of a quiktrip parking lot, back onto the street, when my brakes failed to stop the car. Luckily enough, this did not cause an accident and I was able to pull the car over in a nearby parking lot. After pulling over the service advancetrac light came on, in addition to the check brake system light. I checked the fluids, which all seemed to be fine. However, the brakes would not stop the vehicle unless pressed completely to the floor. This drastically affected the stop time which would definitely lead to an increased risk of an accident. I ended up having to get the vehicle towed as I did not want to risk driving it home.

The contact owns a 2011 Ford Fusion Hybrid. While driving 50 mph, the steering wheel seized without warning while the contact was switching lanes. The vehicle was pulled over to a shoulder lane where the failure was still present. The contact owned a diagnostic machine and the codes indicated that the power steering control module needed to be replaced. The local dealer (mcclary Ford, 1104 us hwy 72 e, athens, al 35611) was contacted and stated that an appointment for diagnostic testing needed to be scheduled. The vehicle was not repaired. The manufacturer stated that the VIN was not included in NHTSA campaign number: 15v340000 (steering). The failure mileage was approximately 126,000.

We were driving in the freeway the car went from 80 to zero it would not go. It stalled in the fast lane almost causing a chain reaction. The vechile has been �fixed� over 7 times. The dealership cannot figure out what's wrong. Many people online have had the same problems some people have died from accidents. This is very unsafe . Ford says they have recalled some vechiles but not all. They even suggested because it was older. My mother has a 2017 hybrid and is experiencing the same thing as me. The car is not safe at all! if someone doesnt make the fix it many people could be hurt.

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that the steering wheel seized while being operated at various speeds. The power steering fault warning indicator illuminated. Fred beans Ford of boyertown (525 PA-100, bechtelsville, PA) was contacted, but the failure could not be diagnosed. The steering gear assembly was replaced at the same dealer approximately three times. The manufacturer was notified of the failures. The failure mileage was approximately 98,000.

I am contacting you regarding a fatal car accident that my sister was just killed in on 8/29/17. She drove a 2011 Ford Fusion Hybrid. My mother did not know about the issues many people have with these model cars. She would have never bought the car if she did. My sister was driving home from work when witnesses said that for reasons unknown to them out of no where my sisters car veered to the right onto an overpass embankment on I-580 at the 132 over pass crossing just west of vernalis, CA. She then went over the entire embankment and became airborne for 127 feet before smashing into the concrete pillar that supports the 132 bridge. She was killed instantly and pronounced deceased at 4:10 pm. In the California highway patrol collision report it says that the cause of the accident was an unsafe right turn. But there is no road to turn on, so why would someone turn there? she did not try to turn, we believe that her steering wheel veered to the right and locked up on her making her lose control of her car. This is because through 2010 to 2013 Ford fusion models have a major issue with the epas steering suddenly going out and kicking the manual steering in. In 2015 there was a recall issued for the epas steering. When I checked my sisters VIN # to her car, it lists 2 recalls, one being the epas steering and the other being the airbag recall that was a major issue as well. We are not concerned with this being the cause of my sisters accident. We are concerned with the epas steering and have done extensive research on the recall, enough to know that this is what malfunctioned in her vehicle and caused her to crash, killing her.

Driving and the trs light came on we came to a stop and the power steering switched over to manual.

Started car, went to back up and noticed very quickly I had no power steering - power steering assist fault error message displayed. I am currently unable to use my Ford fusion due to the lack of power steering. It would be hazardous for me to try and drive my fusion at this time.

Power steering warning message and advancetrac assist both became illuminated after normal driving. This is the 3rd time this has occurred. The first was just over 38000 miles, the second at 75000 miles and now this week at 89000 miles. After turning off vehicle and turning back on, the indicator messages went from just a warning to the whole system becoming disabled. Power steering is completely off and steering is nearly impossible. We were 200 miles from home on a holiday weekend knowing it would be difficult to get towing so we decided to make the drive without power steering. A very dangerous situation for us. Ford knows about these problems and there are thousands of complaints online. A recall has to be made. The first time it happened I took it to the dealer and they wanted $3200 for an entire steering system. My car was only 2000 miles above warranty and they wouldn't cover it. So I had them reset the code and the steering began working again for another three years without incident. Please protect the consumer and the public's safety by making Ford recall the fusion. It clearly has a steering flaw. Thank you.

When driving thriugh town at 25 mph a warning sound and text "service steering system now" came on the dash and steering was very difficult, requiring all my arm strength to steer the car at low speeds. I was able to park without incident. I turned the car off then back on . The same message appeared. I drove the car home, then the next day to the Ford dealer with no power steering and lots of physical effort to keep the car on the road. Had this occured the previous day when I was on I-66i in northern va , it could have been very bad. Why would this happen in a 3 year old car that costs 35k?.

The contact owns a 2011 Ford fusion. The contact stated that the steering wheel seized and the power steering assist fault message illuminated. The failure recurred numerous times. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was 84,000.

While attempting to park the car, the power steering froze. With great effort I was barely able to turn the wheel and complete the parking. After turning the engine off, for some unknown reason, I turned the engine on again and the power steering was operating normally. The next day I drove to the nearest Ford dealership and the steering was normal. The repair charge for replacing the electronic steering mechanism was $1704. I have since learned (via google) that this problem is common in Ford vehicles that have switched from hydraulic to electronic power steering. Had the power steering locked while I was switching lanes in heavy traffic, or attempting to pass on a two lane road, I might not have been able to write this note. Clearly, a recall is in order.

Indicator light "wrench" came on to inform me of an issue. Then shortly thereafter, a light came on that said "service accutrac" (traction control system). I took the car to the dealer who then told me that the power steering gear had to be replaced and that the traction control had to be reprogrammed. I'm concerned because I see a history of power steering recalls on many Ford models between 2010 to today and wonder if this is a recurring pattern with the 2011 Fusion Hybrid model, that is not yet "realized".

The contact owns a 2011 Ford Fusion Hybrid. While driving at approximately 40 mph, the steering wheel seized and the traction control and an unknown warning indicator illuminated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The car began to pull to one side intermittently. It was easy to correct but when I relaxed my grip on the steering wheel it turned left. This occurred intermittently since, sometimes several times in a few minutes, sometimes only a few times per week. This seems to happen more often when I apply the brake. I took the car to the Ford dealer on may 17, 2014. They were unable to find anything in the computer or replicate the problem while driving the car. The problem continues intermittently. At present it has only been a minor issue but I believe it would be dangerous if the pull was stronger or it took more effort to correct the steering.

Service power steering now and servicetract message displayed, steering wheel was very stiff and I couldn't steer car. My car had to be towed to a Ford dealership and they told me problem was due to a pre-existing defect.