general problems of the 2014 Ford Fusion Hybrid

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while turning to the left or right, the steering wheel was sticking. While driving at slow speeds in colder temperatures in a parking lot, the steering became inoperable. The steering wheel was difficult to turn. The message “please pull over for safety” was displayed. The contact turned off and restarted the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 19v632000 (steering). The vehicle was taken to an independent mechanic who provided the contact with undisclosed error codes. The vehicle was taken to an undisclosed local dealer, where the codes were cleared, and the dealer informed the contact that the steering assembly needed to be replaced. The vehicle was reset, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 96,000.

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving approximately 70 mph, the vehicle jerked sharply to the right while the power steering assist warning light and other unknown warning lights illuminated. The contact mentioned that the power steering failed to function as needed. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

The contact owns a 2014 Ford fusion energi. The contact stated that while her husband was driving approximately 30 mph, the vehicle lost power steering functionality. The contact’s husband stated that the steering wheel was not responding and required added force to turn the steering wheel. Additionally, the vehicle lunged forward in the direction he was steering. The contact stated that the steering warning light was illuminated. The contact was able to drive the vehicle to his residence. The contact had the vehicle towed to an independent mechanic who diagnosed that the steering module needed to be replaced and programmed. The vehicle had been repaired. The contact's husband stated that the steering failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.

I was not informed by the manufacturer about this recall or when and how to get it repaired. I had to find out online myself when I was searching my VIN.

I had to have my 2014 Ford fusion repaired on 11/14/17 due to the steering wheel coming loose. I got into my car to drive home on 11/13/17 and noticed that the steering wheel jiggled. I drove 60 miles home. I took it to our mechanic the next day and he said that it was barely hanging on.

Steering wheel suddenly became loose while driving down local street. Was driving at 20 miles per hour. The more I drove, the looser steering wheel became. Was able to return to my home. Will take to dealership for evaluation.

I went out to start my vehicle and got warning lights, steering assist needs attention, hill start assist needs attention. Service vehicle. I had no power steering at this point and had to tow the vehicle to the dealer. Just out of warranty at 37k miles. The steering gear had to be replaced. This sounds very similar to what has been happening in the Ford fusion models which had a recall, but no recall on the hybrids! I'm thankful it happened in my driveway and not on the highway.

While driving on the highway steering wheel became very loose. I was fearful it was going to come off in my hands. I took it Ford and they fixed it. The charged me. It looks like this is becoming a common problem with this year fusion and not isolated to me as I was told by Ford. I have a video of the steering wheel problem but it is not in a format this site accepts.

I was coming home from work and I get an error message that said "stop safely now". All of a sudden my lights flashed and my car cut off. My car hasn't ran yet. I am in the process of getting it towed to the dealership. Ford, when I called then told me that it wasn't under a recall and I would have to pay out of pocket for everything.

Vehicle breaks stopped working and went straight to the floor. Also loss of steering. Since both the brakes and steering are electronic I believe there was a electronic failer in the car.

On at least 3 occasions when turning left uaually a hard left turn and usually when I park the power steering goes out and the dash lights up. It has been to the dealer 3 times and they cannot find a problem but if the steering goes out on a turn at a higher speed it could cause an accident. The dealer said when the problem happens again to drive straight to the dealership and don't turn off the car and that only works if they are open. I am concerned!!!.